AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
6 results found
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system unresponsive and the e-mail inbox window does not refresh after overlayed with another window
After I login to AOL Desktop gold the AOL system is hanging and unresponsive for about 30 seconds before it becomes responsive again. Also when I click on read e-mail the AOL desktop system becomes unresponsive again and hangs for about 30 seconds before email displays. It does not appear the e-mail has been refreshed. ALso when I open an email to view the contents and then close the email, the email inbox listing screen contents is wiped and not refreshed automatically after it is overlayed with another window. I have to click on read email again to be able…
3rd ranked -
See below major security and privacy issue with new VIEW folder in my Mail icon
Security Alert! Your last AOL update gave me a new folder in my MAIL. It's VIEW in bright blue. It has five subfolders, all empty except for one, PHOTOS In it are every download I had over many years, 99% I long ago deleted for privacy and security reasons. Now they are again available with one click. Your AOL chat tech tried but couldn't find a way to delete the VIEW folder, PHOTOS subfolder, or any of its contents. Mine now contains thousands of unwanted items. Enlarging one photo and clicking on it from the dropdown menu give me the…
8th ranked -
17th ranked
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Save in Drive C (not One Drive) terrible... lose files on One Drive
Allow the option of not saving file to One Drive... Save on C drive (local instead
17th ranked -
AOL Desktop Gold
I appreciate so much Kevin's help tonight. He is the best technician that I have had from AOL in forever!!
I do not like the added feature of (Views) in the new AOL. It is a real nuisance to me! Please consider deleting it from my account.17th ranked -
Dark Mode
Is it possible that future releases of AOL Desktop Gold could support Windows dark mode? The legacy Win32 appearance of ADG looks highly out of place on a Windows 11 system running in dark mode. I know this would involve some changes to what low-level APIs get used, but it's a good time to implement this since AOL have already dropped support for Windows 7. This means that the UWP frameworks could be utilized to modernize the application.
17th ranked
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