AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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New icons added to e mails in the Mailbox on .3293
These new icons in the Mailbox after every e mail is the WORST thing
that AOL has ever done.
You are forcing users to change the way they have always done things.
You can only use the Delete button at the bottom if that e mail has been read and is highlighted.
I read all my e mails first and then I used to go to the bottom and just click Delete, Delete, Delete. Doesn't work like that anymore.3rd ranked -
24th ranked
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The highlight bar does not appear after deleting an email worked perfectly yesterday, called aol support helpful but still does not work
Why change things that were working perfectly.........especially not notifying about the change. Bored, need to change things to **** people off?
7th ranked -
AOL GOLD Email should include the "SLIDESHOW" feature for photos.
AOL GOLD email should include the "SLIDESHOW" feature for attached photo files. I receive Email photos regularly and would like the option to view them in other than thumbnail size and without having to save them. AOL GOLD does not have this function, but regular, Free AOL Mail does. In fact, the FREE AOL Email automatically opens any and all attached email photos in thumbnail format with the "SLIDESHOW" option to expand a photo to full screen. The only way to view attached photos with AOL GOLD Email is to SAVE them to a folder, which is cumbersome, messy and…
7th ranked -
Unhappy with new email update
On 6/16/21 I saw a new light blue bar appear in my emails which moves up and down whenever I move. It's annoying and serves no purpose. I called AOL and was told it's a new update and they are receiving many calls from users complaining about it. I hate this new feature and want it eliminated.
24th ranked -
MY wife and I enlarged the font on our laptop to help us read some screens more easily and now the sign in box for AOL email is too narrow
MY wife and I enlarged the font on our laptop to help us read some screens more easily and now the sign in box for AOL email is too narrow for our screen name to show completely. I chatted with a David P and he says that AOL can't do anything about this. I really find it hard to believe that we are the first people who want to enlarge the font on their computer, so I'm hoping some technician will be able to help us be enlarging the email sign in box to accommodate this for users.
61st ranked -
MY EMAIL ADDRESSES NO LONGER POPULATE ASE CORRECT SO MY EMAIL ADDRESSEES ADDRESSES WILL AUTO POPLATE AFTER THE FIRS
MY EMAIL ADDRESSES NO LONGER POPULATE - CONTACTS DISAPPEAR. PLEASE CORRECT SO MY EMAIL ADDRESSEES ADDRESSES WILL AUTO POPLATE AFTER THE FIRST FEW LETTERS TYPED.
24th ranked -
Mail problem
can not open mail
24th ranked -
The default width of the emails window needs to increase
I like the additions of the "Delete, Mark read, & report spam" on the select line. BUT, I keep having to widen the email window to avoid clicking one of those by mistake,
Can you LEAVE the widith I set to be the default width?24th ranked -
Blocking Spam more efficiently
Spam has a "Delete All" selection. Please add a "Delete and Block All" selection.
24th ranked -
security - Phishing
security - phishing from an AOL account
Unable to get to a live person at AOL. Received a Phishing email from an AOL account on 06/04/2021. Have printed out the email and send a scanned copy (or the original email) . IS ANYONE at AOL Interested in this Security ISSUE ?
24th ranked -
GOLD DESKTOP CONSTANTLY FREEZING UP AFTER USAGE
FOR T HE LAST MONTH OR SO, AOL GOLD DESKTOP CONTINUES TO LOSE FUNCTIONALITY WITH USAGE OVER TIME UNLESS CLOSED AND TURNED BACK ON. IT USES UP THE MOST MEMORY OF ANY APP AS SHOWN IN TASK MANAGER. THIS NEEDS TO BE RESOLVED ASAP!
24th ranked -
the new choices on mail insertion
the new mail insertion choice LOOK is annoying and gets in the way of reading mail. Why do it? Bring back animated email inserts instead.
61st ranked
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