AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Restore the old spam settings. Now we only have one setting.

    First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

    1st ranked
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    138 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Great news! Based on your feedback we’re restoring some legacy spam controls. There isn’t a specific date when they’ll be available, but they are on our roadmap and will be added soon.

    Sincerely,
    AOL Product Support

  2. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!

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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.

    Sincerely,
    AOL Product Support

  3. 6th ranked
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    Planned  ·  7 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??

    Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?

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    11 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!

    Sincerely,
    AOL Product Support

  5. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

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    Gathering Feedback  ·  6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    We’re happy to help! Can you provide some more details about your request? For example, do you want the ability to drop and drag the Date column so it’s on the far right of the message view?

    Sincerely,
    AOL Product Support

  8. Attachment Preview option

    I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. Save To My PC

    When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Request improved emoticon selections in email

    The current choices for emoticons in email is poor.

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    Gathering Feedback  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. Saving individual mail folders in Gold

    Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
    If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
    This…

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

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    Gathering Feedback  ·  10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. 15th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. there needs to be a way to save multiple emails, as a group to a flash drive or hard copy

    there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.

    I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. allow spelling changes within spell check.

    after generating an email, one uses aol spell check and comes across a misspelled word-
    if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
    spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.

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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. AOL settings

    i want to have single line format whenever i send emails.

    108th ranked
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    Thanks for contacting us. Can you provide more details about the single line format, so we’re better able to troubleshoot the issue?

    We appreciate you reaching out.

    Sincerely,
    AOL Product Support

  18. Over 50 people reported they cannot put their signature at end of E Mails!

    How do you get AOL GOLD to PRINT your signature at bottom of E Mails? I have a "saved signature" and did all the right steps, but HOW do you get that signature to print out on the E Mails. Many people have written in on this...that AOL Gold is lacking the ability to do this!
    HOW DO YOU DO IT ???

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. 162nd ranked
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. 162nd ranked
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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