AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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Quick Find - Select All- Delete
Hello, I have the most difficult time cleaning out my mail box. PLEASE YOU COULD HELP IN THIS WAY:
Quick Find:
Then IF you would ADD these options:
SELECT ALL:
DELETE:I have to scroll to delete one email at a time..that takes hours that is why I don't do it. I have so many emails that I try to get people to send me messages in other ways. However I could quickly get ahold and manage my mail so much easier if for example:
QUICK FIND: gnc
then all my emails that say GNC would come up
then
SELECT…104th ranked -
The highlight bar does not appear after deleting an email worked perfectly yesterday, called aol support helpful but still does not work
Why change things that were working perfectly.........especially not notifying about the change. Bored, need to change things to **** people off?
255th ranked -
Stop showing thousands of mail that came in - was sent and get your senses back
Simplify instead of complicate your mail set up
255th ranked -
Mail has not come up on my aol desktop gold account today - Can you fix?
Email did not show up on my aol desktop gold today. Is there something you can do to repair my site? I was able to get my email by going to Google Chrome and setting up an aol mail site there, but I should be able to ********* my aol desktop gold site. Can you fix?
219th ranked -
Hi - I would like it if you could block emails with certain words in them.
Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.
22nd ranked -
I mistakenly click an email to Spam. How do you revise it?
I mistakenly click an email to Spam. How do you revise it? It keeps on going back to Spam even clicking not a Spam
255th ranked -
I suddenly can't delete continuous emails from my lists. I have to click each one individually then hit delete. Would like to be able to jus
I suddenly can't delete continuous emails from my lists. I have to click each one individually then hit delete. Would like to be able to just hit delete, delete, delete instead of delete, highlight, delete, highlight, delete, etc. How can I get this back to the way it was?
255th ranked -
YAHOO GIVING OUT LOCATION
WHY DOES "WORTHLESS" STINKING YAHOO HAS THE RIGHT TO GIVE OUT MY "LOCATION" ?????????? I'AM FED UP WITH THIS **** & HARASSMENT SPECIAL WHEN I HAVE 2 "RESET" UR GUCE.COM EDIT CONSENT !!!!!!!!!!!!!!!!!!!! FOR YAHOO EVERY DAY !!!!!!!!!!!!! ALL I CAN SAY IS "AOL" STOP LYING & HARASSING US !!!!!!!!!!!!!!!!!!!!!! U R THE BIGGEST CROOKS ON THE INTERNET
255th ranked -
Someone needs to review
All of a sudden my iPhone won't accept my AOL password. you must be kidding.First could not find the gold service number. Then was put on hold 30 minutes. then cut off. Another 30 minutes of hold and i got a representative. Spoke for 10 minutes and then their connection went bad and I lost them. ( no call back?) . This is clearly a sign that I need to get another provider.
255th ranked -
255th ranked
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YAHOO ADS IN MY MAILBOX
THIS IS "OUTRAGEOUS" !!!!!!!!!!!!!!! I PAY "AOL" MONTHLY & **** "YAHOO" KEEPS PUTTING "ADS" INSIDE OF MY MAIL BOX !!!!!!!!!!!!!!!!!! SPECIAL THE ONES WITH THEIR "ED" PARTNERS !!!!!!!!!!!!!!!!!!!!!!! THEY CAN HAVE ALL THE PILLS THEY NEED JUST KEEP THEM OUT OF "MY MAILBOX" THAT I PAY 4 & NOT "HARASSING & ANNOYING" YAHOO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
255th ranked -
signature
AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.
95th ranked -
"BLOCK EMAIL" made simple + easy!
PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have * w/ you." emails, etc. **! Make it easy!
4th rankedWe’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.
Sincerely,
AOL Product Support -
When I save multiple messages on AOL Desktop Gold, I receive a confirmation. However, when I save only a single message, I do not receive a
When I save multiple emails from AOL Desktop Gold into a folder on AOL, I receive a small confirmation message from AOL. However, if I save only a single email, I do not receive that small confirmation. Can you kindly fix this? The confirmation is very helpful because if I accidentally save a message into the wrong folder, the confirmation alerts me to my error. If a mistake is made and I have no confirmation, I'll never find the message again. Thank you for considering this.
199th ranked -
Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E
Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.
28th ranked -
blocking emails from "host" server
would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails
119th ranked -
spelling dictionary
You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…
71st ranked -
emoji idea
I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?
Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.
149th ranked -
Can Music to an AOL email or AOL mail attachment that play when it is open by recipient
To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.
131st ranked -
DISABLE SPAM CONTROL COMPLETELY
I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.
149th ranked
- Don't see your idea?