AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. So when are you going to make your subscribers happy? When are we going to be able to write an e-mail with our choice of stationary?

    PLEASE PLEASE bring back all the options we had for writing e-mails... the stationery, the automation. WHEN are you going to think about what your subscribers want?
    Oh, and all the pop-up!? Good heavens!!!!!

    27th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Quick Find - Select All- Delete

    Hello, I have the most difficult time cleaning out my mail box. PLEASE YOU COULD HELP IN THIS WAY:
    Quick Find:
    Then IF you would ADD these options:
    SELECT ALL:
    DELETE:

    I have to scroll to delete one email at a time..that takes hours that is why I don't do it. I have so many emails that I try to get people to send me messages in other ways. However I could quickly get ahold and manage my mail so much easier if for example:
    QUICK FIND: gnc
    then all my emails that say GNC would come up
    then
    SELECT…

    144th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Hi - I would like it if you could block emails with certain words in them.

    Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.

    22nd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. signature

    AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.

    94th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have * w/ you." emails, etc. **! Make it easy!

    4th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    44 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.

    Sincerely,
    AOL Product Support

  6. block e-mails

    BLOCK E-MAILS FROM ALL SENDERS EXCEPT CONTACTS......CAN U EVER DO ANYTHING RIGHT ??????? **** THING IS "NOT" WORKING !!!!!!!!!!!!!!!!!!!!!!!!! TYPICAL "AOL" ISN'T IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    251st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Error This request is not allowed code 4010, what is this?

    Error This request is not allowed code 4010,
    what is this?

    251st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. For days now my emails are disappearing/

    Why are my emails disappearing and where do they go. I am beginning to doubt AOL Service. These strange things happen and we cant find a simple place to contact AOL, nor do we ever get a response... Please return my emails.... To date I am missing some 59 emails...

    251st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. When I save multiple messages on AOL Desktop Gold, I receive a confirmation. However, when I save only a single message, I do not receive a

    When I save multiple emails from AOL Desktop Gold into a folder on AOL, I receive a small confirmation message from AOL. However, if I save only a single email, I do not receive that small confirmation. Can you kindly fix this? The confirmation is very helpful because if I accidentally save a message into the wrong folder, the confirmation alerts me to my error. If a mistake is made and I have no confirmation, I'll never find the message again. Thank you for considering this.

    198th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

    31st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. blocking emails from "host" server

    would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails

    119th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. spelling dictionary

    You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…

    68th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. emoji idea

    I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?

    Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.

    144th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Can Music to an AOL email or AOL mail attachment that play when it is open by recipient

    To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.

    131st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

    131st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. DISABLE SPAM CONTROL COMPLETELY

    I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.

    144th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

    22nd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  17 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

    60th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Save To My PC

    When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.

    28th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r

    When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.

    54th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for taking the time to reach out. We’re planning to add the print functionality back to the address book, so that’s why the print icon remains there.

    We appreciate your patience and will let you know once the functionality returns.

    Sincerely,
    AOL Product Support

← Previous 1 3
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base