AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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"BLOCK EMAIL" made simple + easy!
PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have * w/ you." emails, etc. **! Make it easy!
1st rankedWe’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.
Sincerely,
AOL Product Support -
Hi - I would like it if you could block emails with certain words in them.
Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.
42nd ranked -
So when are you going to make your subscribers happy? When are we going to be able to write an e-mail with our choice of stationary?
PLEASE PLEASE bring back all the options we had for writing e-mails... the stationery, the automation. WHEN are you going to think about what your subscribers want?
Oh, and all the pop-up!? Good heavens!!!!!111th ranked -
blocking emails from "host" server
would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails
121st ranked -
Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E
Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.
28th ranked -
spelling dictionary
You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…
86th ranked -
signature
AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.
194th ranked -
emoji idea
I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?
Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.
168th ranked -
Can Music to an AOL email or AOL mail attachment that play when it is open by recipient
To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.
142nd ranked -
Making the compose box bigger
Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.
121st ranked -
Please fix the copy/paste function - it seldom works and now has a copied bit of text stuck in the copy memory so it's messed up other sw!
In GOLD, the copy/paste function in Write does not work correctly. Usually it doesn't copy at all; now it is holding onto the last thing I managed to copy in AOL several days ago so that I cannot copy anything else from any application. I just keep getting that same bit of text from an AOL screen. I see others have complained about copy/paste, but you've closed the issue. But it is NOT fixed yet!! Please reopen!! Thanks
226th ranked -
3rd ranked
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More spam than ever in my spam folder with all types of strange emails line, why can't we block them permanently. It is an avalance of these
SPAM has exploded in my spam folder and obvious NOT REAL ENTITIES
LET US BLOCK THESE INDIVIDUALLY easily.
226th ranked -
bring back animations to email
stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.
14th ranked -
Save To My PC
When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.
22nd ranked -
Clarity of font changed on Desktop Gold .
Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.
64th ranked -
When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r
When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.
64th rankedHi,
Thanks for taking the time to reach out. We’re planning to add the print functionality back to the address book, so that’s why the print icon remains there.
We appreciate your patience and will let you know once the functionality returns.
Sincerely,
AOL Product Support -
226th ranked
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DISABLE SPAM CONTROL COMPLETELY
I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.
194th ranked -
How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??
Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?
11th rankedWe appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!
Sincerely,
AOL Product Support
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