AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

Tell us how we can improve your AOL Desktop Gold experience.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Restore the old spam settings. Now we only have one setting.

    First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

    6th ranked
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      Gathering Feedback  ·  58 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
    • 7th ranked
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        Under Review  ·  114 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
      • I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.

        I have not been able to SEND EMAILS for the past 24 hours. 11/21/18 10:08 AM.

        24th ranked
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          Under Review  ·  13 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
        • Email addresses

          when putting in an address,all prior versions of AOL, the address would be saved. Then it would only require a few letters to be recalled. Now it does nothing. You have to continue to memorize every email address. What was wrong with 9.7. Can we not have a better version than Gold?

          10th ranked
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
          • A simple way to get rid of emails that are outdated

            A simple way to get rid of outdated email

            25th ranked
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
            • Search mail feature!

              When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!

              29th ranked
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                Under Review  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
              • Photos inserted into an email should not appear in reverse order!

                I have been with AOL for 22 years, and with all previous versions I have used, I could insert a set of photos into an email and they would be inserted in the correct order. With this new (horrible!) AOL Desktop Gold, the photos appear in reverse order in my email. It's very tedious to have to insert them one at a time starting with the last one, then the next to the last one, then the next...etc., just to have them appear in the correct order. If I go to aol.com, the photos appear in the right order, but…

                25th ranked
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  Under Review  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                • Ability to delete multiple saved mail folders at the same time.

                  I need to be able to delete multiple saved mail folders at the same time.

                  66th ranked
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                  • allow spelling changes within spell check.

                    after generating an email, one uses aol spell check and comes across a misspelled word-
                    if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
                    spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.

                    63rd ranked
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                    • Change back to the old filing system where sent e-mail stored in the on-line mail folders shows the recipient's e-mail address, not sender's

                      Change back to the old filing system where sent e-mail stored in the on-line mail folders shows the recipient's e-mail address, not sender's

                      66th ranked
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                      • Format control of emails page

                        I want to see and control more emails at once than the new gold allows and show only what I want to see

                        On aol anywhere I can
                        - change the size and adjust how many emails show up on the list
                        - use one hand and click on the side boxes to delete a large number of emails as a first run through
                        - not have all the icons take up a quarter of the page

                        52nd ranked
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                        • 66th ranked
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                          • Stop disconnecting the Calendar when I am still logged into AOL. Fix the Calendar Alert problem that has failed on May 1, 2018

                            Stop telling me the Calendar alert problem is a known problem since May 1, 2018 and it may get fixed sometime this year or perhaps this decade or perhaps this century or perhaps never.

                            76th ranked
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              Under Review  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                            • recently deleted option is missing form mail>drop down menu

                              in old aol>one went to mail on the menu bar>got a context menu>and recently deleted mail option was available to go to that mail folder.
                              in aol gold the option of recently deleted mail is not available and must be reached by using read>then going to the left side window to select recently deleted mail.

                              72nd ranked
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                              • requesting developer to remove the 2nd line at the butom of the email page

                                requesting developer to remove the 2nd line at the butom of the email page

                                57th ranked
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                • how about making inserted text links into hyper clickable links in out going email

                                  how about making inserted text links into hyper clickable links in out going email.

                                  i had a email user say when he receives aol email the links are only in text , he has to go through hoops to be able to read them.

                                  AOL needs to make outgoing text links into clickable hyper links so any user can just click the link and it opens up the web browser and auto paste the link and go to the site.

                                  Mark

                                  78th ranked
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Mailbox: Add Time Stamp e-mails

                                    Currently Mailbox list only shows DATE for New, Old and Sent e-mails. Please Add TIME stamp

                                    42nd ranked
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

                                      Although the mail list does not display a time stamp, you can see the time when the email was received, by opening the email and checking the Date section in the email header just below the Subject line.

                                    • I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

                                      I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

                                      51st ranked
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Need for Email Dictionary for Users Who Inadvertently Add Misspelled Words, Including Names!

                                        I wrote yesterday requesting that AOL Gold users have their email dictionaries restored so that if users approve a misspelled word, they can go into their dictionaries and delete a word or name mistakenly approved so that it will not be accepted by the AOL spellcheck feature in the future. Today, I know more. If I misspell a proper noun or name and, for example, spell Dr. Yaryura, Yarura without the second "y," AOL Gold will accept the misspelled "Yarura," and I will look anywhere from rude to insulting to stupid because intelligent people in the communications field use their…

                                        25th ranked
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                        • The PFC should be password protected, like it USED to be.

                                          The PFC needs to be password protected like it USED to be

                                          52nd ranked
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          AOL Desktop Gold

                                          Feedback and Knowledge Base