AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Why did you remove the ability to see the photos in a sent message?

    Before your update, the emails stored in the Sent folder had their photos that were embedded in the correct spot. Now they are just squares. Why the change? I am often asked to send another copy of a sent message with the photos and now it is much more difficult to do.

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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Wildcards

    Please, please, please restore the option to use wildcards to block spam.

    Almost all my spam is coming from one source that could be blocked if I could use a wildcard in my spam-control settings.

    So many people are asking for this. Everyone would benefit.
    The inability to use wildcards is a major reason I don't recommend AOL to anyone.

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow MOVE an email between: Inbox, Drafts, Deleted, Sent or Spam

    On my smartphone or tablet AOL APP: I can move an email from any of my lists to any other list.
    On my desktop gold, I do not have that full flexibility. Please add this function to the desktop gold AOL

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. Any chance we'll get back the ability to hit Ctrl and Enter and have it Send our emails?

    AOL used to allow us to use our keyboard to Send an email by simply holding down the Ctrl key and hitting the Enter key.

    Any chance they can add that back again. It should be a very simple macro command.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. quickbooks compatibility

    I cannot send reports out of Quickbooks with AOL because of some security issue. Can you fix this or tell me how. Quickbooks thinks AOL is not secure but it will allow me to send reports through GMAIL. If you do not fix this I will have to switch to GMAIL.

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  6. Email are not MOVING INTO FOLDERS THAT YOU WANT TO SAVE THE EMAIL ??? WHY ???

    EMAIL ARE NOT MOVING OVER TO FOLDERS THAT YOU WANT TO SAVE WHY ??????? I DONT GET IT !!!

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  7. away message text format does not allow spaces nor enter

    When typing an "away message" it does not allow spaces nor enter at the end of a sentance. It appears as if it is a run on sentance

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  8. Please forward a request to get a way to change the incoming font for every email.

    Please forward a request to get a way to change the incoming font for every email.

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