AOL Desktop Gold

This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

Our Feedback Policy has more on the policies that apply to your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. spelling dictionary

    You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…

    68th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

    68th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    We’re happy to help! Can you provide some more details about your request? For example, do you want the ability to drop and drag the Date column so it’s on the far right of the message view?

    Sincerely,
    AOL Product Support

  3. Format control of emails page

    I want to see and control more emails at once than the new gold allows and show only what I want to see

    On aol anywhere I can

       - change the size and adjust how many emails show up on the list
    
    - use one hand and click on the side boxes to delete a large number of emails as a first run through
    - not have all the icons take up a quarter of the page

    81st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. signature

    AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.

    94th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. requesting developer to remove the 2nd line at the butom of the email page

    requesting developer to remove the 2nd line at the butom of the email page

    94th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. recently deleted option is missing form mail>drop down menu

    in old aol>one went to mail on the menu bar>got a context menu>and recently deleted mail option was available to go to that mail folder.
    in aol gold the option of recently deleted mail is not available and must be reached by using read>then going to the left side window to select recently deleted mail.

    103rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. The PFC should be password protected, like it USED to be.

    The PFC needs to be password protected like it USED to be

    103rd ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. blocking emails from "host" server

    would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails

    119th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. Folders can't be moved to "Saved on AOL"

    We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.

    As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.

    119th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

    119th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. Voice Command for Email

    I hope that you would develop or add a feature in AOL Desktop Gold that let us hear the email or have an option to make AOL Desktop Gold read emails for us.

    119th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can Music to an AOL email or AOL mail attachment that play when it is open by recipient

    To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.

    131st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

    131st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. CLOSE MAIL BOX

    I want to close my mail box, I have other screen names that usually I closed the mail box, now are full of spam. Please put back that option

    131st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. Quick Find - Select All- Delete

    Hello, I have the most difficult time cleaning out my mail box. PLEASE YOU COULD HELP IN THIS WAY:
    Quick Find:
    Then IF you would ADD these options:
    SELECT ALL:
    DELETE:

    I have to scroll to delete one email at a time..that takes hours that is why I don't do it. I have so many emails that I try to get people to send me messages in other ways. However I could quickly get ahold and manage my mail so much easier if for example:
    QUICK FIND: gnc
    then all my emails that say GNC would come up
    then
    SELECT…

    144th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. emoji idea

    I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?

    Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.

    144th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. DISABLE SPAM CONTROL COMPLETELY

    I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.

    144th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. Transferring data

    I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
    except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…

    144th ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Aol Desktop Gold

    Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!

    171st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

    171st ranked
    Sign in Sign in with AOL
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base