Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2982 results found

  1. Opening Inbox

    Would like the inbox to open when i open AOL Gold. It doesn't now. Maybe in the next update we can choose to have the inbox open automatically.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Top line - Edit - Find in Top Window .. Needs count

    When using the Find in Top Window (A VERY useful tool!)
    there is NO count of items found. When the searched for word is NOT in the top window, no indication is given (i.e. Not Found!) and when many are found, well same thing - no count..

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. please add Spanish language on the AOL gold desktop

    i will love to have Spanish for my AOL Desktop Gold

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. ARE YO AWARE THAT AOL GOLD EDIT HARDLY FUNCTIONS?

    ARE YO AWARE THAT AOL GOLD EDIT HARDLY FUNCTIONS?
    1) UNDO DOESN'T DO ANYTHING

    2) COPY PASTE INTO A FORM DOESN'T WORK, UNLESS YOU REVERT TO PLAIN TEXT, THAN PASTE AOL GOLD IS ARCHAIC. FORMATTING IS BLOCKING PASTE

    3) SPELL CHECK HANGS WORKS 50% OF TIME, & IT HAS A VERY POORWORD SELECTION IT DOESNT RECOGNSZE MANY MISSPELLS..
    .
    4) THE EMAIL PAGE DOES NOT REDUCE IN WIDTH, TO BE ABLE DO SIDE BY SIDE REPORTS (YES I KNOW HOW TO REDUCE WINDOWS, AOL GOLD EMAIL PAGE DOES NOT REDUCE)

    5) THE EMAIL HANGS &TAKES 2-5 MINUTES MANY TIMES TO…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Email Address line

    Remove the highlighting from the email address line, it used to be just regular text with a comma separating additional email addresses, it is not user friendly now. I've had trouble changing addresses such as adding or removing.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. An option to NOT have sound on automatically when viewing news items

    When opening to read a new item, too often sound comes on with the embedded video, Like tablets and cellphones, the sound should be OFF to start, and be turned on if wanted. Or give us an option to set it how we need it set.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Fix the "Insert a Text File " for email..

    When I use the "Insert a Text file" from the email drop-down,
    ALL comes in without line-breaks and multiple blanks.
    Basically all formatting is lost making the use of this function worthless.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. AOL YOUR FRAUDULENT ADVERTISING SHOULD BE INVESIGATED!

    MY MAILING of UR DISC. SAID' ''UPGRADE YOUR SOFTWARE TODAY!
    GET THE SAME FEATURES YOU LOVE WITH AN UPDATED BROWSER, SECURITY AND MORE''........ALL LIES, IF ANYTHING ALL THE GREAT FEATURES YOU FORMERLY HAD...HAVE DISSAPEARED.....IT HAS BEEN MONTHS NOW & THERE`S PRACTICALLY NO IMPROVEMENT__WHY? BEC AUSE IT HAS BEEN ALL LIES & WE ALL HAVE BEEN BLATENLY M,ADE FOOLS OF BY YOU ( & VERIZON ) __STUPIDLY. THINKING YOU TOLD THE TRUTH, I ACTUALLY UPDATED MY DIAL-UP////// GUESS WHAT? BEFORE YOUR GOLD, MY DIAL-UP WAS FASTER !!!
    HAVE YOU NO LOYALTY, OR CONCIENCE? HOW DOES IT FEEL TO BE…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The browser show progress

    The browser should show , usually at the bottom if it is connecting to website, or not, some kind of progress, so you don't keep clicking and starting the same progress all over.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Print preview in Firefox is much more user option friendly that Gold's print preview. can you make it more like Firefox's?

    Print preview in Firefox is much more user option friendly that Gold's current print preview functionality. can you make it more like Firefox's?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. get rid of aol gold !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! aolgold is GARBAGE

    GET RID OF aol gold, a norron developed this TRASH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. BB

    S U G G E S T I O N:
    1.)  AOL GOLD DEVELOPER TEAM SHOULD HIRE SEVERAL "EXPERIENCED AOL USERS,= PEOPLE WHO USE AOL EXTENSIVELY.

    2.)  USE OLD AOL 9.8 SO USERS CAN EXPLAIN & "SHOW" IMPORTANT USERS FEATURES TO USERS.

    3.)  IF THEY DO NOT DO THAT, MOST VALUABLE PART OF AOL "THE USERS" WILL BE GONE IN 1 YEAR. AND ONCE PEOPLE LEAVE THEY DON'T COME BACK. I HAVE A LONG LIST OF MISSING ITEMS. I WOULD BE HAPPY TO HELP. I DESIGNED NUMBER OF WEBSITES AND INSTRUCTED DEVELOPERS IN CHINA WHAT I NEEDED IT WAS ALL…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Dropdown box

    Put the dropdown box back in email "Settings", "General" tab to allow me to set how to sort my mail display. I prefer old on top, new at bottom. The same as I read books front page to last page.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The Gold version doesn't bring over old PFC's properly and your techs know it, Address this fast as an imperative!

    Gold can not bring over old PFC's in an orderly fashion.. Everyone's hard work to have an organized PFC has been destroyed by it coming over in an alphabetized fashion. If it would have to come over AS IS and then perhaps, give the option for some to have the option to elect alphabetized, would be respectful and optimal. I estimate at least 40 hours will be required *** around around to try to get it back in a semblance of order, so we can use it properly. This need to be acknowledged, and an effective solution with an expected…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. New features should allow customers to defeat or opt out

    Whenever you add a new feature such as Tab Browsing, provide a means for the customer to disable it if they so desire.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bring back Recently Deleted under Edit. .

    Program is slow or hangs & if you click delete more than once you end up losing multiple emails and can't be recovered.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. browser should show progress. Sometimes you think it is frozen , so you refresh , and it screws up the whole session.

    At the bottom it should show the web address and if it is making progress or stuck, because the website sucks or the browser is stuck. If you jump the gun and refresh some secure websites make you go through new verification **** to get back in.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base