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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3029 results found

  1. Get rid of mute button on the video's. AOL GOLD sucks !!!!

    Do away with automatically muting AOL video's.

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    Reviewed  ·  0 comments  ·  Admin →
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  3. please take the maiil off my email page

    Only show email , and don't want to keep seeing news.

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    Reviewed  ·  0 comments  ·  Toolbar  ·  Admin →
  4. how can i now switch users?

    how can i now switch users? The frame is too small.

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  5. Open Calendar on start up.

    I'm still looking to have my google Calendar open when I start AOL like Ver 9 could. You seem to have most of the programming in place under Settings-General-Main Open the following. Why can't you expand that to add a selection I add.

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
  6. We pay a LOT of money, monthly, for AOL Gold. Look at all the posts opposing your introducing it BEFORE it was ready!!

    Every day brings a new, and disturbing, revelation of how bad AOL Gold is functioning. Dropped signatures, misfiled emails, slow opening, etc., etc. Gold should have been tested much longer before implementing, as most of us long-time AOL subscribers (24 Years!!) are frustrated with it. Tech support is practically non-existent unless you have long patience.

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    Reviewed  ·  1 comment  ·  Admin →
  7. I'm suddenly getting slammed with hundreds of spam and phishing emails. I've had over 100 today alone help. I cna't stop to unsubscribe

    I'm suddenly getting slammed with hundreds of spam and phishing emails. I've had over 100 today alone help. I can't stop to unsubscribe from them all and the spam folder isn't taking them. I don't have these problems with Gmail?

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    Reviewed  ·  43 comments  ·  Admin →
  8. Contol/enter does not work on AOL Desktop Gold. AOL Chat rep told me to send you improvement on here. Please allow this in the future

    Before I had AOL Desktop gold I was able to use a shortcut to send e-mail. Control/Enter, does not work on the new desktop. Please allow. The chat rep could not do it from her end and I really enjoyed that shortcut. thanks

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    Reviewed  ·  0 comments  ·  Admin →
  9. Why do I have to keep logging into my "SPAM CONTROLS" when I am already logged in ??? STOP WASTING MY TIME !!!

    Why do I have to keep logging into my "SPAM CONTROLS" when I am already logged in ??? STOP WASTING MY TIME !!!

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    Reviewed  ·  1 comment  ·  Admin →
  10. Reestablish support

    Re-establish support

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    Reviewed  ·  2 comments  ·  Admin →
  11. Why can I no longer view ONLY my "unread mail?" Is this supposed to be some kind of improvement??

    Why can I no longer view ONLY my "unread mail?" Is this supposed to be some kind of improvement??

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  13. TOTAL LIES

    not one thing listed as being FIXED in your response has been fixed at all !!! - sign on , welcome screen , etc.are actually worse after you reported them as being fixed - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - you should be concentrating on performing corrections + listening to consumers , rather then merging + hiding topics on this forum + posting untrue lip service !!!!!
    RESPONDED ·

    ADMIN
    Product Support (Product Support, AOL) responded · February 01, 2018
    Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns…

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    Reviewed  ·  0 comments  ·  Admin →
  14. Too many email problems and they are horrible problems

    What is going on?? Now I search for mail from a specific person and mixed in with the results are unrelated emails from other people! Also, at times when I delete certain mails they come back.

    I can not "Select all" to detete mail in the trash.... and I can't even delete a mail in there while it i open which means I have to read a mail, then close it, then delete it. Try doing this daily with a large amount of mail! I caan't believe how bad things are here in every area.

    Yes.... I have cleared my…

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    Reviewed  ·  2 comments  ·  Admin →
  15. Don't include Audio resources in updates

    Almost all AOL users have created their own "You've Got Mail", or "Welcome", etc. Your updates completely wipe that clean, installing the factory-installed sounds, meaning the user has to start all over changing the sounds. So, DON"T INCLUDE THE SOUND FILES IN AN UPDATE. I know, I'm harping inasmuch as this is only the 5th time I had to tell you.

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    Reviewed  ·  43 comments  ·  Admin →
  17. CRAIGSLIST

    CRAIGSLIST WONT OPEN UP PHONE NUMBERS OR REPLY
    ON AOL GOLD/GARBAGE
    HELP WHAT IS WRONG AOL TECH SUPPORT HAS NOT BEEN ABLE TO FIX IN 3 WEEKS NOW

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    Reviewed  ·  0 comments  ·  Admin →
  18. Chat is not working, *again*. No feedback about the problem or when it might be resolved, *again*.

    AOL was more reliable as a free service. Stuff worked. There weren't these continuous outages that were met with evasions and non-answers (you're sorry for the problem but aren't doing jack to fix it.) There, done venting, since based on the contents of this page, it's obvious that it wont make any difference.

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    Reviewed  ·  17 comments  ·  Admin →
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    Reviewed  ·  0 comments  ·  Admin →
  20. Gold sucks

    Please fix the bug that does not allow a user to update their screen names. I've moved to firefox so people can reach me and will cancel aol soon if not fixed.

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