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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. instead of "reviewing regularly" which could mean - once a month, I would suggest, based on the number of negative votes that you "fix" AOL

    instead of "reviewing regularly" which could mean - once a month, I would suggest, based on the number of negative votes that you "fix" AOL

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    Reviewed  ·  0 comments  ·  Admin →
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  2. Extras? Picture Finder? Allowing address book be on the tool bar?

    1. Extras: Letter paper choices, Post Cards, etc....
    2. Picture finer the way it used to be.
    3. Address book allowed to be on the tool bar!!!!

    It used to have a place where you could writer a letter on your email with cute patterns to choose from and send a post card for any occasion on your email. This was such a time saver for me and now it's GONE!!!! These things were under EXTRAS. Now the EXTRAS is void of everything I liked!!
    In order to edit a photo now, you must put it on an email then click picture, then…

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  3. Please create an option to prevent attachments from being displayed in the text of the email being sent to another party.

    Please create an option to prevent attachments from being displayed in the text of the email being sent to another party. Fix this as soon as possible. Please confirm that you have fix this in email "********@aol.com"

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  4. Why are Chat Rooms not showing?

    Fix Chat Room Listings. Make them work.. not just once in a while. Need them to work EVERY TIME

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  5. Fix AOL so copy & paste will work instead of Repaste, repaste & repaste !!!!!I have been with AOL since AOL 2.0 floppy disk days and never h

    FIX AOL Gold so I can copy & paste to email (AOL) WORD and Notepad like every else, not pepaste, repaste, and repaste

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  6. FIX THIS GOLD --

    WHY DID A LETTER I SENT TO MYSELF **** GO TO SPAM *** ?????

    WHAT KIND OF ****** IS THIS ???

    THIS GOLD *****-- BUT SOON WILL BE GONE *

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  8. FIX THE PROBLEMS

    HIRE SOME WEB PEOPLE WHO CAN DESIGN A CHATROOM. SEEMS SIMPLE TO ME!

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  9. Frequently used email addresses...

    Why do the recently used email addresses not pop up when I begin typing them? Why remove that feature & call it an improvement?

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  10. The inspot self deleting program is deleting my post for no reason.Biased bloggers are abusing this feature

    The feature Inspot after a news article is being abused . Please remove it or have a supervisor in charge. This way biased posters will not dictate remarks

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  11. Return all my missing ADDRESS BOOK CONTENTS.

    Stop wasting all your ad income, and put it to R & D.

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  13. Mailer Daemon

    Noticed this morning that the Mailer Daemon returned with not only the subject line but the entire e-mail! The subject line would have been sufficient. But
    THANK YOU!!!

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  14. i can understand the frustration with users, especially during peak usage hours

    but if the AOL servers can not handle the load than what.
    at least i'm trusting you to keep my personal data secure. [as far as i know]
    i personally don't know the answer but in light of other developments i think long time customers would feel more comfortable being able to log onto their accounts......
    THIS IS THE PERFECT TIME TO MAKE THE COMMON PEOPLE HAVE ACCESS WITHOUT THE SHROUD OF FACEBOOK...

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  15. Email update

    AOL Gold took out the option of "Mark Read" out of the email options on right click of the mouse. i have always used the "Mark Read" if i dont want to read the mail or have already got the email earlier instead of deleting. it keeps the mail where i want it until i decide to delete a bunch of outdated mail. it is so much easier to mark read than to delete the mail. put it back!!!

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  16. Gold sucks worse and worse every day why?

    WWHATS GOING ON? WAKE UP AOL YOU SUCK!

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  17. When you can't trust that AOL Gold will deliver blind copies of your emails, then....something is very wrong.

    When you can't trust that AOL Gold will deliver blind copies of your emails, then....something is very wrong.

    I do not dare to send blind copies because with all that malfunctions with AOL I do not trust that they will be blind copies.

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  18. Please! Stop with the horrible animal torture and abuse stories

    Please! Stop with the horrible animal torture and abuse stories on AOL News! Today there is one of bear horribly tortured with some sort of torture device on his/her body. Absolutely abhorrent. Please discontinue this now.

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