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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2994 results found

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    Reviewed  ·  2 comments  ·  Admin →
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    Reviewed  ·  1 comment  ·  Admin →
  3. Compact pictures so they will send in email

    Compact pictures so they will send in a timely manor like the old aol This is horrible how long it takes to send an attachment!

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    Reviewed  ·  9 comments  ·  Admin →
  4. Why have you made :Favoite Places" so complicated? I like that it is alphabetized but it is no longer easy to add a new site.

    In the past it was a no brainer to add a favorite place: just click on the heart and voila it was done. Now you have a :procedure that it totally unnecessary and for me who is only vaguely computer literate you have created unnecessary work. I know this comment will elicit a response but is unlikely to effect any change

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    Reviewed  ·  2 comments  ·  Admin →
  5. When deleting email addresses..please have the email list NOT go back to the A list as you have to scroll down every time to where you were

    When deleting email addresses....when you delete an address the system takes you all the way back to the A list of addresses...so if you are deleting an address beginning with E or something you have to scroll back EVERY TIME to finish deleting addresses. So many are "auto added" you have to delete junk once in awhile.

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    Reviewed  ·  0 comments  ·  Admin →
  6. Red underlines in email

    In email, words are still underlined in red that I've added to Spellcheck previously. Please have the underline deleted once the word has been placed in Spellcheck. Thanks.

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    Reviewed  ·  1 comment  ·  Admin →
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    Reviewed  ·  3 comments  ·  Admin →
  8. your search bar is not working in ADG

    your search bar is not working in ADG

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    Reviewed  ·  9 comments  ·  Admin →
  9. SINCE YOU INSTALLED AOL GOLD WE CAN NO LONGER FORWARD OUR EXCEL FILES TO CUSTOMERS/SUPPLIERS. ITS A DISASTER!!!

    YOUR NEW PROGRAM AOL GOLD IS A DISASTER!!!!
    WE CAN NO LONGER FORWARD ANY EXCEL FILES WE'VE BEEN FORWARDING FOR MORE THAN 20 YEARS... IT'S OUTRAGEOUS THAT YOUR PROGRAM DESIGNERS DID NOT TAKE THIS INTO CONSIDERATION. ALL I GET FROM YOUR REPS IS "WE ARE SO SORRY" BUT NOTHING EVER EVER GETS RESOLVED! I'M CONSIDERING OTHER SERVICES... AS AOL DOESN'T SEEM TO CARE QUITE FRANKLY!!!

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    Reviewed  ·  1 comment  ·  Admin →
  10. Browser no good. Getting blank pages.

    Browser no good. Getting blank pages. This is happening too often with random sites that I try to go to. Many times after trying to access a URL I get a blank white page and the site will not come up. At other times I get a blank black page for seconds, and then a white blank page before the site finally appears.

    There is nothing wrong at my end. Do not tell me to clear my browser or call an AOL tech. I do not have this problem when I use the Internet Explorer browser.

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    Reviewed  ·  1 comment  ·  Admin →
  11. Forwarding E-Mails

    the current procedure is extremely awkward and lengthy. The previous version was simple and efficient. It takes 5-6 steps to forward an email compared to two for the previous version. I am seriously considering getting a new internet provider. I have been with AOL for 20 years.

    Jim **** (****@aol.com)

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    Reviewed  ·  1 comment  ·  Admin →
  12. Stop limiting free speech! America is not a third world Dictatorship!

    I view negative comments after posted articles on a regular basis that I disagree with. Why in the world am I being denied the right to post so that others can see what i am saying? It would appear that the only people being allowed to post so that others can see what they are saying, are those whose political philosophies coincide with the opinions of AOL staff. This is America, and not some third world dictatorship that only allows people to hear what they want them to hear.

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    Reviewed  ·  1 comment  ·  Admin →
  13. AOL Gold SUCKS BIG TIME Is not compatable with my Bank and unable to save Fonts from settings. All verified by AOL Techs

    AOL Gold SUCKS BIG TIME Is not compatable with my Bank and unable to save Fonts from settings. All verified by AOL Techs

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    Reviewed  ·  0 comments  ·  Admin →
  14. Misleading information on installation of 2 step verification on Aol Desktop Gold

    Delete all information on 2 step verification installation on Aol Desktop Gold it is misleading to Customers. According to you techs It can not be installed on Aol Desktop Gold.

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    Reviewed  ·  0 comments  ·  Admin →
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  16. Can AOL duplicate the zoom feature that is on Internet Explorer.

    A zoom feature like Internet Explorer has available would make reading Web content much easier for those with eyesight issues.

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    Reviewed  ·  0 comments  ·  Admin →
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  18. instead of "reviewing regularly" which could mean - once a month, I would suggest, based on the number of negative votes that you "fix" AOL

    instead of "reviewing regularly" which could mean - once a month, I would suggest, based on the number of negative votes that you "fix" AOL

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    Reviewed  ·  0 comments  ·  Admin →
  19. Extras? Picture Finder? Allowing address book be on the tool bar?

    1. Extras: Letter paper choices, Post Cards, etc....
    2. Picture finer the way it used to be.
    3. Address book allowed to be on the tool bar!!!!

    It used to have a place where you could writer a letter on your email with cute patterns to choose from and send a post card for any occasion on your email. This was such a time saver for me and now it's GONE!!!! These things were under EXTRAS. Now the EXTRAS is void of everything I liked!!
    In order to edit a photo now, you must put it on an email then click picture, then…

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    Reviewed  ·  0 comments  ·  Admin →
  20. Please create an option to prevent attachments from being displayed in the text of the email being sent to another party.

    Please create an option to prevent attachments from being displayed in the text of the email being sent to another party. Fix this as soon as possible. Please confirm that you have fix this in email "********@aol.com"

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