AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Only the address used to go in. Now their name and address goes in.

    I think it is only in the top row. used to be only the address went into the address place, now your name and address both go in. Also I change the font for mail and it goes back to the one it was in the next e mail. Then again, the find used to find a search word in the webpage you were looking at .... not any more.

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  4. Gold is slow

    the new software runs very slow

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  6. aol desktop gold cpu and ram resources

    AOL desktop gold seems to work better now than in the past, but the software is still a cpu and ram resource hog on older hardware.

    On my desktop, the cpu is always at 100 percent with the software loaded, although the cpu is only a dual core cpu rather than a quad core.

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  7. Why can't AOL management be contacted?

    Tim Armstrong: You people do a great job keeping the public at a distance. I am sure that cuts down on your work load. What I want to know is WHY is AOL so pro-black? Blacks compose 13% of the population of this country, yet everywhere I look on AOL it is black, black, black. I, and others, are very sick of this bias! Just remember WHO keeps you in business!

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  8. Why do I constantly have to sign up to post, refresh AOL

    Why do I constantly have to refresh my screen, get Sign Up to Post, err on network connections.... if you want me to cancel my subscription just say so... this is aggravating

    ps I have to keep signing in to make this post

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  9. why

    Why is AOL obsessed with telling everyone about someone else's *** life and habits. Is AOL run by degenerates who get off by this stuff? Who the F cares what Elvis P's *** life centered on? Get a life you *********.

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  10. The truth about Teddy Roosevelt

    Do the ********* at AOL spend all their time in an attempt to dig up dirt and smear the memory and reputation of our American History and its important figures? All you ***** **do at AOL is trash everyone of the past. When do you start ***** on Obama....??? Oh no, you will not that. You ******

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  11. Info

    Do you really think anyone cares what hollywood stars or athletes say or think

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  12. MOVE your PERMANENTLY DELETE tab far away from corner and DELETE tab.. TOO many times, I accidentally permaneltny delete WANTED items when

    Re-design Tab Locations on SPAM folder ... move Permanently Delete All to a less habitual location and away from DELETE tab. *******...

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  13. Customer service

    AOL has gone beyond having the worse CUSTOMER SERVICE department in the industry. The people overseas make up policies as they go along. Supervisors think everything is a joke. AOL has got to stop this crapola bring these jobs back to the United States. One gets what one pays for. You are running SWEAT SHOPS. Low pay means lousy service. AOL makes millions upon millions of dollars. AOL can afford to pay Americans to perform a better "experience" as AOL uses all the time. Enough is enough. No more games. Membership fees are not paid for 'sub standard' work. We…

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  15. Your new "Nag Screen" telling me to subscribe to AOL News appears every time I open AOl . It is intrusive and really obnoxious! Please stop.

    Tell me how to stop your new Nag Screen which pops up every time I open AOL. It is intrusive and very annoying.

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  18. ACTIVATE NEW SERVICES

    WHY WHEN I AM TRYING TO ACTIVATE NEW SERVICES ON AOL GOLD I HAVE TO GIVE YOU MY PASSWORD AND THEN DEAL WITH AN IRRITATING J. C. PENNEY COMMERCIAL OR WATCH SOME SCARY STREAMING ITEM. I JUST WANT TO ACTIVATE MY SERVICES....YOU'RE KILLING ME WITH ADVERTISEMENTS THAT I CAN'T GET RID OF AND I WILL NOT GIVE YOU MY PASSWORD SO YOU CAN QUIT HAVING THAT STUPID BOX POP UP ON A REGULAR BASIS. II WON'T READ SOME OF YOUR ITEMS ON AOL GOLD BECAUSE I HAVE TO FIGHT THE ADVERTISEMENTS TO DO SO. I DON'T HAVE THE TIME NOR…

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  19. SOLUTION to try if your AOL DESKTOP GOLD won't load

    One of the techs told me the reason the AOL DESKTOP GOLD wouldn't load was because "the processes weren't closed in Task Manager". SUPER EASY FIX if this is the problem. 1. Put cursor at bottom of screen. 2. Right click and select START TASK MANAGER. 3. You should see AOL GOLD at the top of the processes, click on it. 4. Click on END PROCESS. Now get out of it and try opening your AOL DESKTOP GOLD - it should open. (The reason for the problem is that since the processes didn't stop, the computer thinks AOL GOLD is…

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