Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2979 results found

  1. Attaching Files with aol desktop gold is harder than the old version 9.8.2

    To check your attachment you have to download that over and over again.. tn save then have to find where you saved it....3 more steps. Before, Just had to double click attachment and it would open

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. For AOL Favorites, please re-include the “OPEN” Command in AOL’s File Menu dropdown box, as in AOL 9.8.2

    The MANAGE FAVORITES button (now in Version 11.0.1550) allows you to use the ‘SAVE' Option to save a copy of your current AOL Favorites list to a folder of your choice. And the “REPLACE” Option will let you ‘recall’ it in the future for replacing your then-running AOL Favorites list.
    Sometimes, however, you need only to simply access (view and display) the contents of one of these ‘saved’ AOL Favorites.fav files (i.e. but NOT ‘replace’ your currently running AOL Favorites).
    So please re-include the “OPEN” Option (in AOL’s File menu dropdown box), allowing you to quickly navigate to it and…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  15 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. www.sigfig.com I DO NOT WANT TO SIGN UP WITH brokerage How can I block them.

    I keep portfolios for different things I DO NOT want the SigFig that blocks me from going INTO my own site or portfolios
    I have a brokerage company with my true files.

    REMOVE this SigFig I am not interested... It blocks me

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. when I read a email and close to transfer to a saved folder, it disappears into OLD files before I can move it.

    When I save an email I get a message saying it has been saved. To make sure I save it in the right file, can't you add a feature that tells me the name of the file folder into which I've saved my email? The old AOL did this but new AOL Gold does not. I would appreciate it if you can add this back. Thanks

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. let us Trump voters have access to AOL Uranium One, like these Hillary Voters

    let us Trump voters have access to AOL Uranium One, like these Hillary Voters

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Hope someone is listening!

    If you insist on using 20 - 30% of the incoming mail on advertising, why not at least put the Reply, Forward, Reply all, Add Addressed, Report Spam and Print above the Reminder so we can utilize the entire horizontal screen to read our mail instead of having to scroll left and right to read our mail? This is the most annoying fact AOL GOLD has forced it's subscribers to endure.

    With all the complaints about the AOL ISP, along with my complaints, I cannot help but picture a group of immature grade school incompetents writing code for the AOL…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. ANOTHER AOL USELESS RESPONSE + CLOSING THREADS ON THIS FORUM

    ANOTHER GOLD MAJOR ERROR

    in this mornings email got a message from aol - quote [ if i do not install aol gold by march 15th service will be discontinued ] - I HAVE BEEN ON aol gold since beta version was introduced , over 1 year now - is this just another aol ***** up ? - time to give up my 20+ year paid subscription ! - past four months has been a total aol fiasco -

    1
    vote
    Vote
    bob k. shared this idea · Mar 1, 2018 · Delete…
    SUPPORT REQUEST ·

    ADMIN
    Product Support (Product…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Why does AOL "gold" switch my email signatures simply because I switch screen names???

    Why does AOL "gold" switch my email signatures simply because I switch screen names???

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Need to have the ability to change the font in the email listing.

    Current font looks like the letters a bleeding - too much black. Every other program provides the ability to change fonts from a list of suggestions. The last suggestions I made took 15 years to happen. Let's not take that long again. That should be something that can be provided immediately!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. CANNOT SEND MAIL - AGAIN

    Every morning I cannot access my mail or send mail. I am cancelling this service. AOL has become a waste of money -- doesn't work. AOL Gold was just a scam to get money out of people. I feel like starting a class action lawsuit for fraud against AOL. The service is the worse I've ever experienced.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Fix Email formatting.

    While writing an email, in the pull-down - click "Compose as plain text"... works as it did in older version

    BUT, next, click "Compose as HTML" - and all line feeds, blank lines, and multiple spaces disappear. You are left with a single long line of words.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  7 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. To Whom It May Concern: Does anyone really read these submissions? I am visually impaired and have used AOL for many years, with my screen

    To Whom It May Concern:

    Does anyone really read these submissions?
    I am visually impaired and have used AOL for many years, with my screen reader (JFWs) from Freedom Scientific. That is, until you introduced AOL Gold last fall. Since I cannot use a mouse or a touch screen, the key strokes I use to used to navigate on AOL no longer work on AOL Gold, as they did on your previous editions.

    Do you have new key strokes, that I could use for AOL Gold? Or will I have to change my ISP, which I would rather not have…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Stop creating new editions

    I feel that you should stop making us download new editions before you have all the bugs worked out. And you actually feel comfortable charging me for a service that I can't even use or access half the time. GET IT TOGETHER PLEASE.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. When Copying hyperlinked text - COPY the URL too

    when I copy text that has an added hyperlink, the 'hidden' URL is no longer copied with the text. The text does appear with the color of a possible URL, but none is present.

    The 'dropdown' (right mouse click) shows that I CAN ADD a hyperlink but no EDIT or ADD the HYPERLINK' thus none was copied

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Why no more changing screennames?

    Why no more changing screennames?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base