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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3015 results found

  1. How can I change the Home (house) icon on the AOL interface to Bing?

    I do not want AOl as a search engine. It is not working correctly.

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    Reviewed  ·  0 comments  ·  Admin →
  2. why can we just click on the color icon instead of the stooopid arrow

    takes forever to get the stuff for the email text font etc to come up This is an improvement????????BLAH!!

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    Reviewed  ·  0 comments  ·  Admin →
  3. Not happy with the new GOLD. I do not like the graphics - they look primitive.

    I also miss the drop down on the WECOME tab on the home page where a number of categories would drop down for quick easy access - like finances (so I could see how my stocks were doing), movies, health, etc. I would WELCOME it if it was restored.

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    Reviewed  ·  0 comments  ·  Admin →
  4. Email System not working when Attempting to forward an Phishing Attempt

    Your email system does not allow a forwarding of a Phishing Attempt. I am attempting to forward a phishing attempt to PayPal which PayPal wants to investigate each one and your system will not allow it. It returns an error and will not allow me to forward it.

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    Reviewed  ·  2 comments  ·  Admin →
  5. Allow us to embed at least 7 photos

    When I embed photos, I can only embed 3 photos before I get a message that says I can not send more than 25 mg and it rejects my emails.

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    Reviewed  ·  3 comments  ·  Admin →
  6. AOL, You suffer from extreme Idiosis, TOTAL AND COLOSSAL IDIOTS. DUMP AOL

    Hard to believe these AIOL techs can be such colossal idiots and still keep their jobs. I would highly recommend that everyone summarily DUMP AOL before it becomes even more a virus on your equipment.

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    Reviewed  ·  1 comment  ·  Admin →
  7. Managing the folder list

    Why do I have to keep hiding the folder list every time I log into my mail? In the old 9.8.2 once it was hidden it stayed hidden! So annoying!!!!!!!

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    Reviewed  ·  0 comments  ·  Admin →
  8. Return the E-Mail option that you had on 9.8.2

    One click e-mail was very useful and I miss it on AOL Gold.

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    Reviewed  ·  2 comments  ·  Admin →
  9. You're supposed to IMPROVE AOL when you charge customers to use it!

    When I'm filling in the subject line when writing an email, it only allows me to type in two letters then it automatically moves down to the body of the email and continues typing the subject line there! The old AOL wasn't nearly as bad as this GOLD version.

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    Reviewed  ·  4 comments  ·  Admin →
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    Reviewed  ·  14 comments  ·  Admin →
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    Reviewed  ·  1 comment  ·  Admin →
  12. the password screen

    since the only thing to do in this screen is to enter our password, WHY do we have to move the cursor into the password field and click it in order to type our password? Why not automatically have the cursor in that field so all we have to do is type the password... the old and better aol version did this.

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    Reviewed  ·  1 comment  ·  Admin →
  13. Get rid if it ASAP

    At least 99.9% of the time I can't access the new Gold from my desktop! I open it only to see a white log on screen and background. I can access it thru all the other browers! What does that tell you!!! This SUCKS!! MAYBE A CLASS ACTION LAWSUIT WOULD DO THE TRICK!! I can't tell you how many people go.. ARE YOU KIDDING YOU'RE STILL WITH AOL! They all know it's horrible. I would leave but I have thousands and thousands of email addresses. If I did switch how would I contact all of them to let them know…

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    Reviewed  ·  0 comments  ·  Admin →
  14. The Stupidity of AOL GOLD

    This is INSANE. I have difficulty CLOSING sites. I have to completely Close AOL GOLD and restart. BRING 9.8,.2 BACK AND ***** *GOLD INTO A **

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    Reviewed  ·  0 comments  ·  Admin →
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  16. AOL refuses to recognize on all other browsers!

    I went to Chrome, since you refuse to sync adobe flashplayer with your platform, but I still wanted to use AOL for News stories and to get my mail; but YOU REFUSED TO RECOGNIZE ME WHEN I TRIED TO SIGN IN! THAT IS NOT OKAY, AND IF YOU DON'T FIX IT, I WILL FILE A FORMAL COMPLAINT WITH THE FEDERAL GOVERNMENT! You have no right to block me and my mail from a browser other than yours!

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    Reviewed  ·  0 comments  ·  Admin →
  17. It would be great if Gold didn't put HUGE spaces between the graphics in our email. Do you know how ****** that looks?

    Why can't our emails look normal after they're sent? They have HUGE spaces between the graphics. I've been dealing with this for 4 months. I believe I've been more than patient.

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    Reviewed  ·  7 comments  ·  Admin →
  18. AOL Gold is worse than the early versions

    1. AOL freezes up all over the place. You have to shut down the entire program and restart it to get it to function again. I have top of the line virus protection. No viruses found. No other application I access behaves like this so I can say it is AOL. Most likely due to all the spam you allow on your sites.

    2. Members list STILL remains unsorted. Anyone in your IT department know how to insert a simple sort and refresh into the code? They teach this in the 101 level.

    3. Cannot add additional user/screen names? Who made that decision?…

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    Reviewed  ·  0 comments  ·  Admin →
  19. AOL Gold does not allow any longer Right Click on unwanted E-Mails which Manually Blocks the E-mail Bad Idea AOL Please restore this opt.

    AOL Gold does not allow any longer Right Click on unwanted E-Mails which Manually Blocks the E-mail. Bad Idea AOL Please restore this opt.
    Now you must Copy Paste into manual Spam Controls the long way around to accomplish this simple task. Why go backwards on this AOL Gold Version and make things harder for the AOL Subscriber?

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    Reviewed  ·  30 comments  ·  Admin →
  20. give me my money back you suck

    you suck give me my money back

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    Reviewed  ·  0 comments  ·  Admin →
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