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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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397 results found

  1. The print on e-mail is too faint and too small. Please improve it.

    The print on e-mail is too small and too faint. Please improve it.

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  3. For the umpteenth time, Get AOL Premium Services out of my Favorites List~! That is MY ***** list and your service does not belong there.

    Take AOL Premium Services OUT of My Favorites. I pay for My Favorites and I do not want you Premium Services there.

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  4. SENDING CRASH REPORTS FROM NON-RESPONDING AOL - NOT WORKING

    Get a human to read these, instead of Artificial stupidity.

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  5. photos

    Photos in email body in Win 10 does not work. In Win 7 I can send as many as I want whether or not modified/cropped/fixed. In Win 10 modifying or making smaller or doing nothing to photos, I can barely get one if I am lucky to send. Sits there forever freezing up rest of AOL and then still does not go or knocking out Gold all together. PLEASE FIX. This has been going on for far too long and has been reported many times.

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  6. 2414 GOLD LOCKS UP WITH "NOT RESPONDING"

    When I report this, I got the following EMAIL - WHICH I CANNOT do
    as it is NOT RESPONDING ... I E BROKEN! NOT WORKING>>

    To: -myid-@aol.com
    Sent: 09/17/19 11:30:51 AM Pacific Standard TimeS_
    no-reply@aol.uservoice.com
    To_
    Subject: [aol.uservoice.com] Responded: '2414 Aol Gold lock up "not responding"'~~~ This email is sent from a ‘no reply’ address, go here to leave a comment. ~~~

    (No Status) → Responded
    Please send us a crash report in order for our engineers to look into the issue you are experiencing. To do that, please follow these steps:
    1. Open AOL Desktop Gold.
    2. Click on…

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  7. Merging

    Merging my comments with others that are then ignored isn't helping me determine how to be a better AOL user and restoration of my commenting privileges.

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  8. We're glad you're here

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  9. Reporting stalker behavior by AOL user

    Am being stalked in chat rooms by two AOL users who get abusive in chat rooms I'm in, change screen names, and do it again.

    One of them has a screen name "dominus990:
    OnlineHost: dominus990 has entered the room.
    OnlineHost: gamestied has left the room.
    clckwrkora (8:21 AM) : Oh, you change screen names a second time this morning
    To come back in.
    OnlineHost: de100 has entered the room.
    de100 (8:21 AM) : 38m 5 10 160 ill cam for you right now no cam needded to see no BS email me LI NY
    kevinowens385 (8:21 AM) : rita any…

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  10. Unnecessary Email features

    RE: Incoming/Sent email. Suddenly, last week, emails start containing repetitive and unnecessary date and subject at the top of emails.Why and how to remove. Have contacted tech. service but they were unable to help resolve. Please advise.

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  11. How can I block spam from a fake "domain" usually marked newsletter@*.us? (The words at the * spot are fake, like "slimeswe" or "donorbow")

    How can I block spam from newsletter@.us ? I get some every day (today I have 36 of them), for example: newsletter@***.us, newsletter@*******.us, newsletter@*****.us, newsletter@*******.us, newsletter@******.us, newsletter@***********.us, etc.

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  12. welcome screen not working properly

    the welcome screen stays on one article. does not go to next one automatically. can do it manually

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  13. WRT My Mail Folders:::

    Add add'l tab to create "New Folder" also at top of mail folder list, rather than require me to scroll to bottom of my now 200+ folders to do that!!!

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  14. "Save as" is not working again

    "Save as" is not working again

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  15. Blue border missing from top of some emails and web pages

    Can not close web page or email when this happens.

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  16. DRAFT MAIL LOADES MULTIPLE COPIES OF THE SAME DRAFT, AT THE SAME TIME???

    POSTED AUG 1, 2019
    DRAFT EMAIL OPENS MULTIPLE COPIES OF SAME SAVED EMAIL.
    "DRAFT FOLDER: IF YOU ACCIDENTALLY CLICK ON EMAIL "WHICH IS ALREADY OPENED & IS BEING EDITED" IT OPENS "2ND" "UNEDITED VERSION" WHICH FORCES USER TO REVIEW 2 PAGES AND TRY TO FIGURE OUT WHICH ONE IS NEWEST VERSION =
    NEW CLICK SHOULD JUST BRING UP OPENED COPY. WHICH IS ALREADY BEING EDITED.
    IT DOES NOT.
    IT OPENS A SAME EMAIL AGAIN, UNEDITED SAVED VERSION.+ EDITED VERSION. VERY TIME CONSUMING TRYING TO FIGURE OUT WHICH IS WHICH..

    THANK YOU

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  17. Attachment Preview option

    I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.

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