AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1420 results found
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Your AOL Gold version lots of issues (Not Happy)
My signature option sometimes works
I'm getting MAIL Failed to send due to error
440:13004 etc....
I've had AOL since you startedI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Fix it
I think you should abandon Gold. It doesn't work for 48 hours and with numerous reboots I still can't get into welcome or my portfolios.All I get is {an error occurred while processing this directive} I am close to leaving aol if it this isn't fixed.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call one of them at 1-888-265-3733.Our experts are available 24/7 by phone.
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mailbox not working kicks me out everytime i try to read or pull up an email. uninstalled and reinstalled and tried several times sign in an
mailbox not working kicks me out everytime i try to read or pull up an email. uninstalled and reinstalled and tried several times sign in and out still not working. kindly fix.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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EVER SINCE AOL "GOLD" I haven't been able to receive ANY email! ****!!!
EVER SINCE AOL "GOLD" I haven't been able to receive ANY email! ****!!! I checked "blocking" and all mail is "allowed".... funny also that I can't delete some of the old email addresses that I previously blocked.... tried several ways! AOL GOLD IS PATHETIC
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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One of our expert technicians can help you out and fix the sending issue. Please call 1-888-265-3733.
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Oops! Sorry, we cannot process your request at this moment. Please try again later
Oops!
Sorry, we cannot process your request at this moment. Please try again later. One can never verify an alternate email. AOL Gold Premium needs new codeLet me put you in touch with a Technical Support agent to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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How about getting the bugs out of it?
One of many bugs in AOL Gold is emails I write and try to save to the Drafts folder take a minute or more to arrive there, and even when they finally do, they don't close, even if I then send the email. Instead, the Buttons to Send or Save as a draft buttons become active again, allowing me to save the email in the Drafts folder AGAIN. Meanwhile, the email I just sent, or thought I did, and which had disappeared from the Drafts folder, reappears, so that I will have TWO copies of the same email in the…
We are unable to replicate this issue and we would like to have an expert dig more into this. Please call 1-888-265-3733.
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If we have to pay for AOL now, after 20 years, the calendar should work and I should be able to depend on the reminders I set up!!!!!!
My idea is to make the calendar work and DEPENDABLE!!!!!!! If it is not going to work, take it away!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at: 1-888-265-3733. Our experts are available 24/7 by phone.
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it takes 5 to 10 minutes to get signed on. It takes 20-30 attempts with mouse. HELP
Help to get signed on. It takes 5-010 minutes. It takes 20-30 clicks with mouse. Please help. GOLD stinks.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Fix this
Fix this **** gold. It is awful. My favorites all gone Emails keep popping up in the bottom right! I don't need them in the middle of what I'm doing. The list goes on. This is just plain bad. There was nothing wrong with the old one.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Most times when I sign on I get an error message
This is it:
Failed to load URL https://api.screenname.aol.com/auth/web_session?access_token=djF8b3BlbmF1dGhfZXw0fHhWOU1UeEo1eUdXamFtTzRBQUgtQ1NSQXBaQ0RlNFlqNU9ZaUh0ZXVOTERQWWFpWWtKcE5mZjR2Slc2bW1NeHNib3NSMWpFcUhqMDE4SU14TWRtdFpsY3R0eDdXdVpVNFNhR0szZU9zSkdGZ2I5N1VLTXR5VW1iSXFJNVhCeG1rQ2NYdjRzQnkxU2ZWcTJOUTltczVQb2VLRkNDel9KYWVheklwNGVwQm5RdHJLUFJ2bkVreVhvdmJUSDBwcy05aWx2bjhSYXZjdFFhR2Vvd3hzRDQtTmw0WURkYVJ3U2Fac1p3aGZXWF9jd0F8b3BlbmF1dGhfbXw0fGIwc3dRVzJ5Uk1PbjNqLWhMcWFEejgzUEVnNTF4S0MwTDM4bktKeVgzRkU&dest_url=waol-app%3a%2f%2fweb_session with error ERRCONNECTIONRESET (ConnectionReset).Our technicians can help you sort out the error you receive. Please call 1-888-265-3733.
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All the mail I send now goes BBC and no one gets it I don't know why this is happening
All the mail I send now goes BBC and no one gets it I don't know why this is happening. I write my mail go add the address from my address book and click send it puts it BBC and the mail does no go. I have had several people tell me they didn't get the mail. This needs to be fixed.
We want to look more into this and have an expert technician investigate the root cause of this issue. Please call 1-888-265-3733.
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STILL infested with the "Microsoft Support" SCAMMER'S malware
Are you people just TOTALLY CLUELESS ?????????????? Apparently SO !
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I can NOT send emails.......I lost hours of work because of your AOL GOLD VERSION. I will be dropping you if I don't get 9.8.2 back.
I lost hours of work in an email I can not send out. You are abusive to do this to us and you are not compliant for people with disabilities. Bring back 9.8.2 version.
No need to worry, we have expert technicians available to help you at any time with the sending issue you are experiencing. You can call them at 1-888-265-3733 or even set up a chat if it suits you better.
To chat with an agent online: Go to https://help.aol.com/contact
Sign in if you’re not already
Click the “Chat Now” option under the “Chat With Us” section -
You could install a different or updated browser!!!
AOL Gold will not allow me to download any forms from my Military Retired Pay site (Defense Finance and Accounting Agency). When I use Microsoft Edge or I/E 11 I have no problem. IT SURE WOULD BE NICE TO HAVE A BROWSER IN AOL THAT WOULD DO EVERYTHING, like you had before in 9.8.2
One of our Technicians can help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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When I click on offered News on AOL welcome screen I always get a web attack: Fake Tech Support Website, only on AOL, computer has no virus
When I click on offered News on AOL welcome screen I always get a web attack: Fake Tech Support Website, only on AOL, computer has no virus. Norton always blocks this, but I want to read the news. I am paying for no news and risking some sort of internet attack from AOL. Not good
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I was told that my e-meal info ,pictures back to pictures etc would be returned when you worked the kinks out. I so hope they not been los
I had several of your remote techs trying to correct may problems for me( they worked 2 hrs) they told me it would be worked out as they worked out kinks... It hasnt . I sure hope they can put my picture back and fix my adress book at least.
Let me put you in touch with one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Keep getting the following message when Gold starts - frustrating:Failed to load URL https://membernotifications.aol.com/notice/?r=http%3A%2
Failed to load URL https://membernotifications.aol.com/notice/?r=http%3A%2F%2Fmy.screenname.aol.com%2F_cqr%2Flogin%2Flogin.psp%3Fsitedomain%3Dw.main.welcomescreen.aol.com%26authLev%3D0%26siteState%3Dhttps%253A%252F%252Fw.main.welcomescreen.aol.com%252F%26lang%3Den%26locale%3Dus&oauth_signature_method=HMAC-SHA1&oauth_consumer_key=internals.aol.com&oauth_timestamp=1516806947&oauth_nonce=21237258864622197&oauth_version=1.0&oauth_signature=fJs8j6p8D8Wm9F6WzPQwuW%2BH1sE%3D with error ERRNETWORKCHANGED (NetworkChanged).
I’d like to have one of our Technical Support agents investigate this. Please call our team at 1-888-265-3733. Our team is available 24/7 by phone."
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Charging for services
AOL got into my bank account without my permission. I recently cancelled my credit card. I was paying for AOL service but don't want to anymore because of the Negative American enviroment they support and poor Gold program they developed. SO you went back thru my files and Kept my information to my Bank Account , then decided you would charge my account. That my idiot friend is called theft. You had no permission to enter my account let alone hold my financial information . Now what
To cancel your subscription, please follow these steps:
1. Sign in to My Account: https://myaccount.aol.com/
2. Click Manage My Subscriptions to access your account information.
3. Click Cancel.
4. Select a reason for canceling your service from the drop-down menu and then click CANCEL AOL.
Note: If you change your mind and decide to keep your account active, click Keep My Plan.You will no longer be billed. Please come back whenever you like!
If you have further questions, please visit: https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-account
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