AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1423 results found
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AOL CONTINUES TO DO UPDATES BUT NOT FIX THE PROBLEM I HAVE COMPLAINED ABOUT FOR OVER 6 MO. AND AT LEAST 10 TIMES. YOU CLICK ON A SITE IN YOU
AOL CONTINUES TO DO UPDATES BUT NOT FIX THE PROBLEM I HAVE COMPLAINED ABOUT FOR OVER 6 MO. AND AT LEAST 10 TIMES. YOU CLICK ON A SITE IN YOUR FAVORITE PLACES AND YOU GET A BLANK SCREEN W/THE AOL ICON UP TOP BUFFERING AND THEN IT EITHER CONTINUES TO POP UP UP TO 8 MORE BLANK SCREENS OR SENDS YOU TO AOL SEARCH.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Dangerous problem that continues to happen!
I am advising you of a SERIOUS problem that continues to happen. When I'm scrolling through the daily news articles, an article comes up that I'm interested in. I click to open it, and a message appears that "Your computer is infected with a virus and is locked! You must call Microsoft Support to resolve it!" And it gives an 800 number to call. If you call the number, a nefarious agent will start a remote session to take over your computer. However, it is not Microsoft! I've found that this only happens when the lower text of the article…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Adg security feature is annoying
I am unable to open different links from some emails because those are recognized to be fishy by Aol Dektop Gold, if I try to go on the web mail and open those links, even thought they a recognized by Malware bytes as being suspicious I can at least open them. since I use adg mostly, it is a very annoying feature, so please allow me to choose if I want to go to a website or not
I’d like to have one of our Technical Support agents look deeply into the issue you encountered with the address book. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone. Less
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Keep getting error message "Request Header Fields Too Large" - what is this??????
Keep getting error message "Request Header Fields Too Large" - what is this??????
Let me put you in touch with a technician to see exactly what’s causing this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Snipping Tool in Win10
The Snipping tool stopped working in all AOL sub windows on text and graphics after revision 11.14212 back around the first of this year.Rev 11.14616 is the current version and it won't let Snipping tool do OLE cut and paste snipping any longer.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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recent activity
when i sign in with my aol account through Aol desktop gold and go to the browser of aol desktop gold is not showing my activity, on the site password.aol.com on the recent activity page and i'm also connected with my phone and that activity on the phone is showing the problem is when i use aol desktop gold on the pc.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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By providing help when I ENCOUNTER A PROBLEM LIKE THIS!
Emails are not automatically being saved for the last few years I have to type the whole address everytime However the it has saved the emails from before this happened and it does populate the whole address when I type the the first few letters for those It just stopped doing it for the new ones I send to. Maze 386-532-0061
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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SUBJECT LINE GHOSTING
FEEDBACK SUBJECT LINE GHOSTING NEEDS FIXED THANK YOU
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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text email not showing text
some of my text emails are not showing content
One of our technical support agents can assist you in this matter. Please reach out by calling: 1-800-827-6364
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Cant retrieve old email from trash
Please let me determine when I want to permanently delete email. I just learned that emails are automatically deleted after a week. When I do a search in trash, all I get is a long list of "me" emails. There are times when I truly need an old email. Your cat assoc. suggested that I save all my emails in a folder. That's not efficient.
Let me put you in contact with the AOL Desktop Gold team so they can help you out. Please call them at the number 1-888-265-3733
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AOL no longer starts up showing email, even though I have it configured to do so.
AOL no longer starts up showing email, even though I have it configured to do so.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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a
Hey, guys. I'm not seeing a theme tab on revision 4568
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Focus Test Feedback for Themes
I've been testing the new themes in the beta build. Love it so far, but here is one small bug I've found so far:
1) Changing themes sometimes requires a sign out/back in to apply the desktop background. Buttons, widgets, window colors and controls update no problem.
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The first email in my inbox turns such a dark blue I can't read the subject or who it's from.
The first email in my inbox turns such a dark blue I can't read the subject or who it's from.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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I'm a USA Citizen and Don't Speak German. Why Does AOL Think I Do?
Every time I try to submit feedback on one of your many inane ads (which I should never receive because I'm a paying member), the responses appear in German. Why?
We want to look more into why your emails are not being received. I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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adfgt
i need to access some pages, and those pages cannot find my location, which i need
please resolve the issue ASAPWe want to look more into why your emails are not being received. I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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Views
Provide a way to DELETE the "Views' folder. It opens up expanded taking up 6 lines and is of no use. Currently it can't be modified or deleted.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min
The "This is not Spam" button does not work. When I select an email using the button, the email goes back into New emails. After about 5 min.
I need my spam button to work.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why does the search box at the right of the home screen go to full screen by itself? Needs to be fixed.
I don't have a fix, that is your job. Perhaps if you put it back the way it was previous to this display change.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Can i have the free email, with the TOOLBAR, and without adds for $5?
Can I have the free email, with the TOOLBAR, and without adds for$5.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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