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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1378 results found

  1. When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.

    When I go from mail to a link I get a screen with OOPS - too many redirects. Not good.

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    4 comments  ·  Browser  ·  Admin →
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  2. There is not enought space for me to tell you what AOL can do to improve

    Something is wrong with my calendar....can't AOL do anything right?

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  3. How do I actually contact AOL? This forum is ridiculous and totally worthless. AOL doesn't see these posts.

    How do I reach a human at AOL and get a response? How do I even get the reply to this post if there is one? This entire communication process is flawed and totally and completely worthless.

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    1 comment  ·  Admin →
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  4. pop up from aol gold

    pop up from aol gold is getting my e-mail and not sending to my e-mail

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  5. Cannot change to see the newest email when opening the sent folder

    When opening the sent folder instead of seeing the newest sent folder it defaults to two weeks before.

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  6. Telephone contact problem

    Whenever I call for tech support the system keeps saying "we didn't get that" and I have to repeat my message 3 times. Please fix that.

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    0 comments  ·  General  ·  Admin →
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  7. This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc addres

    This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc address of a new email. Find some way that lets up get rid of the bell option

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    0 comments  ·  Mail  ·  Admin →
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  8. A few weeks ago my entire email List somehow was somehow converted into different categories. I didn't choose or set up these categories.

    A few weeks ago my entire email List somehow was converted into different categories. I didn't choose or set up these categories. Some of my contacts were eliminated completely.

    Also when I get an email it starts talking to me.
    How do I get rid of all of this and get my old email setup back?
    Thank you.

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    1 comment  ·  Address Book  ·  Admin →
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  9. Want my AOL back after lockout by via you for NET 4.8

    You locked me out of my two machines

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  10. AOL news comment section

    Comment feature on the AOL news, it is keep asking to sign up even you already sign up.

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    8 comments  ·  Welcome  ·  Admin →
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  11. Will Aol Desktop Gold be impacted by Census updating some security features on census.gov that are effective 10/11/2022?

    Will my Aol browser continue to work with the security updates to Census.gov going into effect on 10/11/2022?

    "To ensure you will continue to be able to access census.gov, please upgrade your browser to the latest version. 💻 Older browsers may fail to display websites correctly and lack updated security features. New browsers are more compatible with websites and provide stronger protection against security issues.

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    0 comments  ·  Browser  ·  Admin →
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  12. password manager

    The current password manager doesn't offer to save on many websites, and it doesn't allow manual inputs. Users must continue to use paper and pencil to store the majority of their passwords.

    Suggest fixing your password manager or allowing use of other password manager programs.

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    1 comment  ·  Browser  ·  Admin →
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  13. Help

    Please remove popups about how I owe you money for System Mechanic. I do not have that software on my computer. I do not owe you anything.

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  14. AOL Desktop Gold Browser doesn't save browsing history

    AOL Desktop Gold Browser doesn't save browsing history

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    2 comments  ·  Browser  ·  Admin →
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  15. AOL on Android phone shows "Trash" folder. Does NOT show w/AOL Gold on computer

    If I accidently deleted an email on my phone, I can find it in "Trash" and restore it. Trash folder does not show on AOL Gold on computer (Windows11 if it makes a difference.

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  16. We're glad you're here

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    0 comments  ·  General  ·  Admin →
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  17. expiration dates

    I need help updating my expiration date on my credit card.

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  18. linking primary and secondary account emails

    since you did a security update on my account i cannt get my primary accounts mail to load,as soon as i hit mail it switches to my secondary account and i cannt get to the primary mail.

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    3 comments  ·  General  ·  Admin →
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  19. Maybe have some basic help for those of us who like AOL and have been customers for over 25 years who can't afford your premium service?j

    On Tuesday, 8/23, I discovered I was hacked. I changed my password, it was accepted by AOL, and I also changed it on my iPhone. Changed the settings as requested by AOL too. Still, even after reporting this as a "bug" THREE TIMES, I haven't gotten ANY new mail since then! Can someone PLEASE let me know how to get my mail?!?!?
    Thank you very much.

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    0 comments  ·  Mail  ·  Admin →
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  20. How to edit categories in contacts? Can't seem to find way to edit or delete category name

    Give me instructions on how to edit categories in contacts? Can't seem to find way to edit or delete category name.
    What is AOL Desktop Gold, anyway?

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