AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Your tecks can't fix the problems Gold sucks give us back 9.8.2 untill you get something that works!

    My browser says it need updating and it won't update you click on help, check for updates the it disappears. tech uninstalled and re downloaded Gold reinstalled no change. In y favorite places when I click on a link that has a secondary link blank page or get error browser needs updating, worked fie until first of this week. copy paste in Google Chrome works fine. but i would like what I paying for to work. give us back our old AOL until you get this **** Gold fixed doesn't seem like you even trying to fix it. Maybe I…

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    Reviewed  ·  34 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  2. why do we have to keep clicking

    Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!

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  3. Please keep AOL Browser Updated

    Keep the AOL browser updated so I can use YouTube here.
    You Tube has been giving me this alert lately:

    We’ll stop supporting this browser soon. For the best experience please update your browser.

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    Reviewed  ·  10 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Incognito type browsing option on AOL

    Provide a blind search or browsing option / experience like Google Incognito. I hate to search or open a web page for a hotel or vacation for general information and then constantly get E-mails and pop up ads for that item. This does not happen with Incognito and there is no browsing history.

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    Reviewed  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Browser Related Issue

    Follow up for the issue that i have reported 4days ago about not being able to utilize and have the reply button for the craigslists.com. Please have it fix as the issue started since 01/27/2019. Please provide me a feedback if possible as this is a work related website for me and it's not satisfying to know that it's available in AOL Desktop Gold. Thanks.

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    Reviewed  ·  8 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  6. mouse button

    I was told over a year ago by your Techs, the mouse forward/backward button issues would for sure be fixed by Dec 2017 and it still has not been fixed and here we are now in mid July 2018. When will the forward/backward mouse buttons finally be working like it used to in 9.7? What is the problem? Mouse buttons work in every browser except AOL Gold. Why has this and everything else that people have complained about for over a year not been fixed yet? Can't the money we pay for monthly fees, pay for some knowledgeable Techs to…

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  7. Fix it

    "A notice to our users

    The browser or mobile device you use to access the internet does not support modern security standards that Amazon and others use to protect customers. To complete the entry of your payment information, please upgrade or use a different browser or mobile device to ensure that your experience on Amazon will be uninterrupted.

    To install or update a supported browser please visit any of the browsers websites:"

    Several different browsers are listed to use and none of them AOL. Be nice if you fixed this.

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    Reviewed  ·  1 comment  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →

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  8. https://www.pof.com/inbox.aspx?Pu3YrvvpckOVKo-wZToiOQ -- need help in accessing this website (plenty of fish)

    please unblock the site from being accessed in AOL Desktop Gold. i have been using this for years and suddenly it stopped working.

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  9. Two factor verificaiton

    Two factor verification is becoming a real pain!!! I have to do it several times per week every time Windows or AOL updates. It is wasting my time!!! Nice to prevent hacking, but not at the expense of using the software.

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  10. lastpass

    If you use Lastpass as your password manager, you need to leave AOL and open another browser, like Chrome, to log on to another account.

    It would be good to have a Lastpass extension for the AOL browser.

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  11. Stop **** PopUps!!!

    Please Please!!! when reading in the browser a "REDIRECT" pops up and a extremely vulgar ad appears and you cannot go back to what you were reading or looking for! I've asked before but nothing has changed so I'm asking again. If I want to see ***** I will look for it. Can you imagine if a child was looking for info and this popped up???
    Please discontinue this sort of thing!!!!

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  12. Multiple browser Tabs not being highlighted

    While multiple tabs are opened in the browser, only the one that the members are currently on is highlighted, leaving the other tabs that are in the background to be extremely difficult to see and read. The only option to know what is already opened is to access it, which is NOT user friendly. It would also help if the contrast was higher and the colour should be changed to something else than blue. PLEASE correct this error for the benefit of all users!!! Thank you for your consideration.

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  13. AOL WITH SPYWARE

    WHAT IN THE **** IS THIS : U ******** SPAMMERS & SCAMMERS with AOL GOLD ?????????????????????? I TURNED MY PC ON & GOT THIS SIGN FROM UR OWN "MCAFFEE" !!!!!!!!!!!!!!!!!!!!!!!!!!!
    MCAFFEE BLOCKED A RISKY CONNECTION:
    APP: CEFSHARP .BROWSER SUBPRESS
    IP ADRESS:52.216.109.133 !!!!!!!!!!!!!!!!! TYVM U "AOL"SCUMBAGS

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  14. why is AOL browser not approved for some banking sites

    AOL is not an accepted browser platform for some banking sites, why not? I have accessed the help icon and sent in several bug queries but no one seems to either care enough to respond or ????

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  15. New mail layout sucks...

    The new AOL owners don't seem to be very concerned about their customers, in fact they're making it more complex. I expect they will re-initiate the old program and charge us to use it. Are we all aware we don't have to pay for service at Google, MSN, Yahoo, etc. Why are we paying for the most screwed up of the bunch?

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  16. Is aol going to get a faster browser?

    I found that searching for something inside AOL Desktop Gold takes twice as long as searching for something using another browser like Edge. Is AOL going to be upgrading their browsers to go faster?

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  17. web pages, it goes back the AOL search Results every time!!

    Ref # 17777832
    issue started in 2021, when i try to open a link it got to the AOL search results when i want to click a link in my favorites, e-mails, other web pages it goes back the AOL search Results
    please help this !!! you can see in my call history that i have been dealing with this for a a very long time. please consider a Bata Version i was told about or a patch~

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  18. The Playtika spinning/flashing icon is intolerably distracting and annoying. There is no way to get rid of it while checking email. As I

    The Playtika spinning/flashing icon is intolerably distracting and annoying. There is no way to get rid of it while checking email.

    As I mentioned previously, I believe you are at risk for litigation if someone with epilepsy has a seizure related to this inappropriate ad when trying to view their email. If you don't respond, I will be forced to contact the Federal Communications Commission about this problem.

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  20. Website issue

    Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.

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