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AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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1423 results found

  1. The download manager window appears evrytime I donwload a picture and it partially blocks the picture I'm trying to download.

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    0 comments  ·  Admin →
    Support Request  ·  Product Support responded

    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  2. AOL assigned wrong are code to me and it causes problems

    My zip is 11235 and AOL has me listed as 11229. This is causing multiple problems across the web including the weather, shipping charge quotes from online stores, delivery dates, and more. Please tell me how to fix this.

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  3. Please bring back the dial-up backup feature.

    When an Internet connection such as AT&T Fiber experiences trouble, dial-up backup saves the day.

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    0 comments  ·  Admin →
    Support Request  ·  AdminProduct Support (Product Support, AOL) responded

    The AOL Desktop Gold requires a Broadband connection, but you can still use your AOL Dial-up through the AOL Dialer and AOL Shield browser. To set up your AOL Dialer and AOL Shield for Dial-up Access, please call us at 1-800-827-6364, and one our tech agents will be able to help.

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