17 results found

1. Still the same problems after update

   Still getting Not Responding after your update this past week. Still having lag time in opening emails and when they're loading. When deleted list of SPAM and deleted emails appear for permanent deletion, shaded lines appear before everything is loaded/appears. there is also lag time and not instant like it use to be. Ads still appear in my main email...why am i paying for GOLD??? You said to report a bug and I did but I'm sure other people are still having these problems as well. TEST BEFORE RELEASE!!!

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

   We are collecting information on this issue to try and resolve it

2. Please, please-- get our calendar fixed where it opens on MONTH instead of weeks!

   AOL is sooooooooooooooooooooooooo slow in getting the calendar issue fixed!!!!!

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   Gathering Feedback  ·  15 comments  ·  Delete…  ·  Admin →
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3. it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...

   it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...

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   Gathering Feedback  ·  2 comments  ·  Mail  ·  Delete…  ·  Admin →
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4. Why can't I use my finger print to sign in on AOL?

   I use my fingerprint to sign in on Microsoft, my computer, and Google on this computer. This makes AOL outdated and almost useless in the fight against spammers and information thieves.

   I have started using Google for my important mail. People send me mail to AOL, and I never receive it.
   It's time for AOL to step into the Biometric era. Passwords are archaic.

   James E

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   Gathering Feedback  ·  1 comment  ·  Account  ·  Delete…  ·  Admin →
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5. Dark Settings Tabs

   The themes in the Personalization is great and adding a dark theme was a great idea. However, I have the dark theme applied but in the settings window, the tabs are still white (not the browser tabs but the tabs within settings for example backgrounds, sounds, toolbar, theme, & font and text). Everything else other than that is dark.

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   Gathering Feedback  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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6. Get gid of the warnings at the top of email...now two layers for God's sake...NO wrnings!!!

   Yellow and black boxed warning about opening top of every email opened...STOP this I don't need warnings...get on with it!!!

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   Gathering Feedback  ·  1 comment  ·  Delete…  ·  Admin →
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7. Delete content in "VIEWS" folder

   Delete content in "VIEWS" folder

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   Gathering Feedback  ·  1 comment  ·  Mail  ·  Delete…  ·  Admin →
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8. How do you transfer browser saved passwords to a new PC? Export does not do it.

   Transferring Browser passwords to new computer. Need to find a way to copy/transfer AOL Browser passwords (saved in settings-browser-passwords) to a new PC. Used a Laplink PCmover program (with ethernet cable) to transfer most of my Win 10 PC to a new Win 11 PC. Program seemed to work OK, The only thing I noticed at 1st was that ALL my saved passwords for all my Favorites site were not in the Settings-Browser-Password area. (and I must have 50-75 or more saved and still on my old PC) How do I get them transferred?
   
   UNDER older export processes it use to show that passwords were possibly copied into the export file along with other user files; but NOW, current Export processes do not show that passwords will be copied and saved into that export file on a flash drive.
   I am not computer literate or an expert by no means. It just does not seem fully logical that there is no way to process a transfer of these passwords to a new PC without having to type in and try to log into almost hundreds of sites on my new PC to try to save all these passwords again in the AOL Settings files.

   If there is a way, and I'm just not seeing it, I would greatly appreciate any Positive Help.

   I have utilized AOL Help Tech Support (3 different techs for several hours on remote support) and they have not been able to find me a work around.
   I can't believe that after AOL has been around for what 20+years, that there is no possible way to do this.

   Please Help This to me is a Major problem at this time.
   I have changed PCs before and this seems to be the only time that I have had this problem. I am an old time user of AOL , people laugh at me, but I am very comfortable with it.

   Somebody needs to find a workaround to be able to copy or transfer browser saved passwords to different PCs.

   Transferring Browser passwords to new computer. Need to find a way to copy/transfer AOL Browser passwords (saved in settings-browser-passwords) to a new PC. Used a Laplink PCmover program (with ethernet cable) to transfer most of my Win 10 PC to a new Win 11 PC. Program seemed to work OK, The only thing I noticed at 1st was that ALL my saved passwords for all my Favorites site were not in the Settings-Browser-Password area. (and I must have 50-75 or more saved and still on my old PC) How do I get them transferred?
   
   UNDER older export processes it use… more

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   Gathering Feedback  ·  0 comments  ·  Browser  ·  Delete…  ·  Admin →
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9. Increase size of "Read" Mailbox number from 10 point to 14 or more. Its too tiny the way it is.

   Increase size of "Read" Mailbox number from 10 point to 14 or more. Its too tiny the way it is. Evenj on a large display and wearing reading glasses it is many times difficult tom impossible to make it out without moving right up to screen. Would not cost AOL anything to correct this oversight.

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   Gathering Feedback  ·  0 comments  ·  Delete…  ·  Admin →
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10. safe and saftey brawser and mail

    How We can score our aol mail and vosice id With Higher seftey.

    by the way i makes the two vactores and i put mail and phone number to safe it.

    27th ranked

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    Gathering Feedback  ·  1 comment  ·  Account  ·  Delete…  ·  Admin →
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11. Group contact not functioning

    It has been 7 months since I was able to send an email to my book group club, kindly check as to why it isn't functioning, thank you! This is though AOL Desktop Gold

    27th ranked

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    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Delete…  ·  Admin →
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12. Cloudflare Turnstile A verification tool to replace CAPTCHAs is not working,opening emails

    Cloudflare Turnstile A verification tool to replace CAPTCHAs is not working,opening emails

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Delete…  ·  Admin →
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13. Make it easy to get to the calender. Windows 11 is making things impossible. I like the simplicity of the AOL Calender but I have to search

    Make it easy to get to the AOL calender and sync if possible, but I'll settle for being able to access it from the toolbar easily. I presently have to search online where it pops up and click on it from there. It opens to my account just fine and I'm using it, but NOT easy to get to.

    Windows 11 calender is a mess and I gave up on it. It won't sync. Getting to it gets harder and harder and I've gone back after an update and my whole year calender was frigging gone. I had to rebuild it.

    Make it easy to get to the AOL calender and sync if possible, but I'll settle for being able to access it from the toolbar easily. I presently have to search online where it pops up and click on it from there. It opens to my account just fine and I'm using it, but NOT easy to get to.

    Windows 11 calender is a mess and I gave up on it. It won't sync. Getting to it gets harder and harder and I've gone back after an update and my whole year calender was frigging gone. I had to rebuild… more

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    Gathering Feedback  ·  0 comments  ·  Delete…  ·  Admin →
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14. My picture is not changing in all my AOL, mainly it is not changing in the comments posting area. Please fix this asap.

    My picture is not changing in all my AOL, mainly it is not changing in the comments posting area. Please fix this asap.

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    Gathering Feedback  ·  0 comments  ·  Delete…  ·  Admin →
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15. ios mobile

    i dont have desktop only mobile ios app

    27th ranked

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    Gathering Feedback  ·  0 comments  ·  Sounds  ·  Delete…  ·  Admin →
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16. start posting NHL scores with you sports dropdown

    start posting NHL scores with your sports dropdown lists

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    Gathering Feedback  ·  0 comments  ·  News  ·  Delete…  ·  Admin →
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17. do not want the box to come up - "are you sure you want to delete that Email" it is time consuming and unnessary

    do not want the box to come up - "are you sure you want to delete that Email" it is time consuming and unnecessary

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    Gathering Feedback  ·  1 comment  ·  Delete…  ·  Admin →
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