AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. news delete

    Give me the option to delete your news feed, I don't need to be told how to think.

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    Gathering Feedback  ·  11 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  2. Restore being able to see the number of emails on each screen name when changing screen names

    Restore being able to see the number of emails on each screen name when changing screen names. It was absurd that you removed this helpful feature just because someone whined about privacy!

    17th ranked
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    Gathering Feedback  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Remove from "MY" Favorites- Chat Rooms, AOL Bennefits and AOL Premium Services. At least give us the option

    Option to delete AOL Premium Services, AOL My Benefits, and Chat Rooms. These are NOT "MY FAVORITES."

    68th ranked
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    Gathering Feedback  ·  10 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  4. Save To My PC

    When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.

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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. PLEASE stop posting photos of abused animals on welcome screen!

    Many AOL users keep asking AOL to stop posting photos of abused or starving animals on the Welcome Screen, yet AOL continues to do so. There is no way to opt out of seeing these horrific photos, so you sign onto AOL and the first thing you see is a photo of an abused dog or other animal. I'm not sure any AOL administrator actually sees our requests on this because all we ever get is the robotic answer, "Thank you for your feedback." If any human AOL employee sees this, PLEASE do something about posting these horrific photos of…

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    Gathering Feedback  ·  2 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  6. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

    27th ranked
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    Gathering Feedback  ·  9 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@* That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

    104th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

    68th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. #5 and #10 slots in your front page newsfeed are both taken by same filthy political attack ad. TAKE IT DOWN!!

    #5 and #10 slots in your front page newsfeed both taken by same filthy political attack ad. TAKE IT DOWN!! This does not belong in a newsfeed even once, let alone twice!

    104th ranked
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    Gathering Feedback  ·  2 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  10. new mail sound

    It is very frustrating that you can customize the sound for Welcome, You've Got Mail, and Goodbye but not for More Mail. In previous versions of AOL, I would assign the "You've Got Mail" sound to the "More Mail" command via Control Panel/Sound in Windows because you could barely hear the little CLICK sound it makes when you receive mail while logged into AOL. The AOL sounds no longer appear here and cannot be altered. So now we are stuck with the inaudible default click. Since these AOL software sounds no longer appear in Windows, would you please allow this…

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    Gathering Feedback  ·  0 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  11. 145th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve toolbar with new icons, fixing distorted ones, and customizing the ENTIRE toolbar

    Here are some suggestions:

    1: Some of the icons are distorted and fuzzy. Please fix visual appearance.

    2. It would be nice to be able to customize the ENTIRE toolbar. Some icons I haven't even touched, such as Explore or Finance.

    3. The SEARCH button on the toolbar is out of place compared to the other buttons... it's dark. In previous beta tests (YEARS ago) it used to be either a yellow or gold color with dark text.

    4. Can we please get some updates on some of the icons? For example, the EXPLORE icon needs to look like binoculars,…

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    Gathering Feedback  ·  0 comments  ·  Toolbar  ·  Flag idea as inappropriate…  ·  Admin →
  13. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. update email addresses

    This has been requested numerous times...here we go again. PLEASE update the program that when you are updating email addresses it does NOT revert to the A position ...it is a pain in the neck to delete addresses that have been auto added or delete people no longer needing their email. PLEASE FIX so it stays where you are presently working.

    104th ranked
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    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  15. Transferring data

    I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
    except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…

    121st ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. Spam Mail Deletion

    I would suggest that recently deleted "Spam Mail" should go into the "Recently Deleted" folder the way previous versions (Blue) of AOL did for years. This would allow review prior to permanent deletion, esp. if the Spam Mail were deleted in error.

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    Gathering Feedback  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Saving individual mail folders in Gold

    Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
    If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
    This…

    36th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r

    When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mew emojis are nice but most of them are too small to use. You can't make them larger using font size.

    Please make them work with choice of font sizes so we can make them larger.

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    Gathering Feedback  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. sign on screen make the username box bigger along with the arrow,you have plenty of room why don't you make it convenient for people to use

    Regarding sign on screen. Why don't you make the username box bigger making it easier to to log in . Above all the small arrow icon to change users. it's so small and light colored you need a magnifying glass to see it. I can't believe something that is used often is so small .Doesn't anybody that designed this ever tried to use it. You have to be a marksman to hit it with your mouse,every time I sign on it torques me that this was designed so stupid.

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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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