AOL Desktop Gold

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  1. Please upgrade your Billing System to allow Members to pay manually.

    Please upgrade your Billing System to allow Members to pay manually without using your Auto Pay system, I find it very inconvenient that I have to call in every month (my paydays do fall near my billing date) to make a payment over the phone, plus; there's no option to post a different amount other than what is owed.

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    Gathering Feedback  ·  0 comments  ·  Account  ·  Flag idea as inappropriate…  ·  Admin →
  2. The print on e-mail is a very light blue. It should be darker like this line.

    the print on e-mail is very faint. It should be darkr, and larger

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  3. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@* That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. Export Address Book in AOL Gold to the AOL App

    I have been told by AOL Tech Support that the address book from Desktop Gold or aol.com cannot be obtained from the cell phone app of AOL. I would like this added so I do not have to log onto a computer to obtain contact information such as telephone numbers, addresses, notes, etc. Just having their email address available is not enough when you are away from your computer. If not possible, please make it easy to export this information to another email app or program such as Outlook or Google.

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    Gathering Feedback  ·  0 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  5. #5 and #10 slots in your front page newsfeed are both taken by same filthy political attack ad. TAKE IT DOWN!!

    #5 and #10 slots in your front page newsfeed both taken by same filthy political attack ad. TAKE IT DOWN!! This does not belong in a newsfeed even once, let alone twice!

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    Gathering Feedback  ·  2 comments  ·  News  ·  Flag idea as inappropriate…  ·  Admin →
  6. Transferring data

    I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
    except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…

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  7. why can't we print out my favorites list

    why cant we print our my favorites list

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    Gathering Feedback  ·  0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  8. WHY DO YOUR ******* "IN THE KNOW" ADVERTISING START PLAYING??? I CALLED AND I THOUGHT YOU REP FIXED THE PROBLEM.

    WHY DOES YOUR ******* "IN THE KNOW" ADVERTISING START PLAYING WHILE I AM DOING OTHER THINGS ON MY COMPUTER. I THOUGHT THE REP FIXED IT...1/2 HOUR WASTED. I AM NOT INTERESTED. LET ME REPEAT, I AM NOT INTERESTED. PERHAPS I SHOULD START OPENING UP THE AD AND EXPRESS MY OPINIONS TO THEM ABOUT AOL.

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    Gathering Feedback  ·  0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  9. sign on screen make the username box bigger along with the arrow,you have plenty of room why don't you make it convenient for people to use

    Regarding sign on screen. Why don't you make the username box bigger making it easier to to log in . Above all the small arrow icon to change users. it's so small and light colored you need a magnifying glass to see it. I can't believe something that is used often is so small .Doesn't anybody that designed this ever tried to use it. You have to be a marksman to hit it with your mouse,every time I sign on it torques me that this was designed so stupid.

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    Gathering Feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. new mail sound

    It is very frustrating that you can customize the sound for Welcome, You've Got Mail, and Goodbye but not for More Mail. In previous versions of AOL, I would assign the "You've Got Mail" sound to the "More Mail" command via Control Panel/Sound in Windows because you could barely hear the little CLICK sound it makes when you receive mail while logged into AOL. The AOL sounds no longer appear here and cannot be altered. So now we are stuck with the inaudible default click. Since these AOL software sounds no longer appear in Windows, would you please allow this…

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    Gathering Feedback  ·  0 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  11. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. update email addresses

    This has been requested numerous times...here we go again. PLEASE update the program that when you are updating email addresses it does NOT revert to the A position ...it is a pain in the neck to delete addresses that have been auto added or delete people no longer needing their email. PLEASE FIX so it stays where you are presently working.

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    Gathering Feedback  ·  1 comment  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  13. Remove from "MY" Favorites- Chat Rooms, AOL Bennefits and AOL Premium Services. At least give us the option

    Option to delete AOL Premium Services, AOL My Benefits, and Chat Rooms. These are NOT "MY FAVORITES."

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    Gathering Feedback  ·  10 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  14. WRT My Mail Folders::: Add a slider bar to scroll through my 200! folders faster. too slow!

    Add a slider bar to scroll through my 200! folders faster. too slow! Or add ability to sub-folder!

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  15. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

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  16. Folders can't be moved to "Saved on AOL"

    We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.

    As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.

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  17. How do I delete email headers & footers when printing?

    If I don't want email headers and footers to appear on printed email, how do I turn this feature off by default? The workaround in print preview has an easy check the box option, but only for that particular email.

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  18. PLEASE stop posting photos of abused animals on welcome screen!

    Many AOL users keep asking AOL to stop posting photos of abused or starving animals on the Welcome Screen, yet AOL continues to do so. There is no way to opt out of seeing these horrific photos, so you sign onto AOL and the first thing you see is a photo of an abused dog or other animal. I'm not sure any AOL administrator actually sees our requests on this because all we ever get is the robotic answer, "Thank you for your feedback." If any human AOL employee sees this, PLEASE do something about posting these horrific photos of…

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    Gathering Feedback  ·  2 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  19. When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r

    When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.

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  20. download manager

    Please give me the ability to change the default folder used by the Download Manager.

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