AOL Desktop Gold


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  1. mail doesn't download with windows 10 update

    Mail does not work with after Windows10 Update

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  2. See below

    I can only delete one incoming mail at a
    Time. It takes forever. That is rediculous. It was not always that way.
    On comcast Email. I can check on a whole bunch of mail and delete all of it
    The same for “yesterday”. It depends on when you check your mail. There is no date. Nor or what day.
    Who has time to guess and for why.
    I would think this would have been all figured out.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bug in New Spam Settings

    I mistakenly added a word to the list of specific words and phrases (then realized it was a bad idea, as now hundreds of emails are being sent to the Spam Folder). When I try to remove it, I get an error: "We seem to have trouble sending this request. Please try again in 5 minutes. Code: Forbidden." No matter how many times I've tried, the "spam" word I want to delete won't go away! Please fix this!! I can provide a screenshot if you need it.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. Delay in getting email on desktop

    I can't see any emails after mid-August from the AOL desktop. Emails show up much faster on the mobile app and in other apps using my AOL account. On the desktop, whether on the AOL desktop or by going to aol.com, there is a serious lag in the time an email shows up.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. AOL Gold May 2019 crashes every 5 minutes

    AOL Gold 11.0.2285 in Windows 7 now (since May 2019) crashes every 5 minutes trying to read mail.

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. The swamp has hit my address book

    something stupid is happening. My address book is swamped with additions I did not enter !
    How can this happen ? Most important , how do I stop this intrusion !
    Just when one reaches the point of accepting the fiasco of changes that have been passed off as "improvements" then you find another curve ball

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  7. can't update emails past 6/7/19 in aol gold desktop

    can't update emails past 6/7/19 in aol desktop

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.

  8. mail is not opening today on gold

    mail is not opening on gold today

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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. Over 50 people reported they cannot put their signature at end of E Mails!

    How do you get AOL GOLD to PRINT your signature at bottom of E Mails? I have a "saved signature" and did all the right steps, but HOW do you get that signature to print out on the E Mails. Many people have written in on this...that AOL Gold is lacking the ability to do this!
    HOW DO YOU DO IT ???

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. Forwarding E-Mail from Indiana University E-Mail Address to AOL E-Mail Address

    I have been an AOL subscriber since I went online, over 25 years ago. I have also been an adjunct professor of law at Indiana University's McKinney School of Law over that same time period. For the convenience of both myself and my students, I have always forwarded e-mail sent to my IU e-mail address to one of my AOL screen names, **@aol.com.

    However, following my usual practice in preparation for the new academic year which will start this next week, I tested the forwarding feature last week. Much to my chagrin and disappointment, it no longer worked. Instead, I…

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. My AOL email has stopped coming in to my Inbox. Why?

    My AOL email has stopped coming in to my Inbox. Why?

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.

  13. Problem with blocked email address page leading to "not working page" GAH error. 2) "x" in page corners to delete windows and boxes.

    Problem with blocked email address page leading to "not working page" GAH error. 2) "x" in page corners to delete windows and boxes.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Problems with receiving "Next Door" emails.

    For the past three weeks, I haven't received any updates from "Next Door". I have checked with Next Door. They say they are not having problems. I checked my settings on Next Door and they haven't changed.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. imbeded pictures

    pictures inserted don't always come through when I get an email from friends. If i go to another browser and aol.com they come through fine. What'sup after I know my settings are right I checked and double checked. This needs to be fixed soon or I'll have to get rid of AOL after all these years. It's always screwed up when they make these big changes like this. They should cross their t"s and dot their i's before they do these updates.

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fix the email so when you delete the mail you opened so it doest fade into the mail box

    fix the mail box when you open a new mail then close it. It will fades into the mail box and takes forever to go away. Then it tells me AOL is not responding. Also when you try to open a new mail it will not open until the ad loads Which sometimes take a while and you set there and wait. You spend a'lot of time waiting on the ads to load very upsetting.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. We're glad you're here

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  18. EMail Time Zones

    Time Sent/Received. Can someone explain why my emails still show Standard time not Daylight Saving Time? Why wasn't there an automatic update? The times appear to be correct but all sent/incoming show Standard time.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  19. What the Heck is going on????? Can't open some of my mail finding duplicate address in my address book and then some of them aren't right

    Some of my emails are coming up blank have to click 2 or 3 times. Finding duplicate addresses in address book and some of them are omitting letters or numbers or extra letters and numbers have been added. If it not one thing its another why can't you get your ---- together and give us what we pay for? AOL from **** ever since new people took it over. This is bull

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  20. save image as in email not working

    "Save image as" in email not working

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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
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