Email is not working. They say customer support is available to paid subscribers 25/7. I call & get no answer. They say chat is not available due to corona. What about social distance requirements would be a problem with having a chat representative available. It's just an excuse for AOL's terrible service. Why am I paying $18/mo for AOL? Guess I'm stupid, but no more. Time to cancel after 35 years.
Wait times for reaching our call center may be longer than normal due to COVID-19 health and safety considerations for our employees. Thank you for your understanding and patience. If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist