AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
59 results found
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Why is it when I sign in to acess my Aol account my Aol icon had been moved. I feel like someone is opening my Aol account. Can you explain
My AOL account is being accessed during the day and my icon has been moved when i log in. Why is this happening and who accessing my account?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Is Data Secure by aol included in a subscription to aol
When researching it I get the message that it is not available to me
One of our technical support agents can assist you in this matter. Please reach out by calling: 1-800-827-6364
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error ET-5005 Requested message or attachment has an incorect ID
When I first sign onto AOL I get error ET-5005. "the requested message or attachment has an incorrect ID. " I get the same error when I access settings. It causes no further complications though, I can proceed as normal. I even uninstalled my AOL destop software and downloaded new software but the same message pops up.
This is a new AOL account, I have been a beta tester on my old account for 10 years and a previous one since 1998. I did save my address book, favorites and settings from my old screen name and applied them to…If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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I can no longer sign into my other email addresses on my Lenovo Laptop with Windows 7
My email addresses with AOL have different purposes. Today I AOL does not recognize my subordinate addresses only on this laptop.
Let me put you in touch with one of our technicians to check if they can help you out. Please call at 1-888-265-3733
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our team at 1-800-300-5017.
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Billing Snafu
Out of nowhere, I am told I must update my payment information. I was threatened with termination of my service if I did not update the payment method. When I called, I was told it was an issue between AOL and a credit card company.
My payment method has not changed. With all the threats of theft of financial information, I was not comfortable having to input the information. When I finally did, the screen presented was so faint that I had a hard time finding where to input what, and the field for the security code from the credit…Please call the billing department at 1-800-827-6364 so one of our technical support agents investigate.
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Price increase!
Why wasn't I ever informed of an increase for services?
Please contact our billing department at 1-800-827-6364 to get this solved.
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account prices
you have charged my discover cared for two months double I only have one account fix it now are I will shut it down
Sorry to hear about this. Please contact our billing department at 1-800-827-6364 to get this solved.
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I can't find iolo on my computer even though i see it update once in awhile
Where is ioLO on my computer?...I am paying for it and want a shortcut on my desktop...I don't see it in the control panel.....
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our team at 1-800-827-6364.
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You can learn more about AOL Desktop Gold here: https://help.aol.com/articles/aol-desktop-gold-faqs
and here: https://help.aol.com/articles/aol-desktop-features-and-whats-newIf you have questions about why you are being charged please call our billing department at 800-300-5017.
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Can anyone explain to me WHY I AM STILL AN AOL MEMBER? Yes I've been with them for 30+ years, but why? AOL is the worst web service there is
My idea, (and this is brilliant, why didn't I think of this sooner) is to get a new account with a modern company like Google, ho did someone say that its free). Set my AOL account up with an auto reply to my NEW BETTER ACCOUNT WITH SOMEONE ELSE. Does AOL still do that. And after a couple months just leave AOL. Brilliant. I've been a member with AOL for over 30+years, but today I discovered that my bank (chase) does not allow AOL to access their web, too unsecured. AOL was high tech in their day, but then so…
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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You said I would not be bombarded with ads with paid subscription, wrong, its worse than the fee AOL
You said I would not be bombarded with ads with paid subscription, wrong, its worse than the fee AOL
One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Please discontinue my AoL account with you. From **@aol.com
Cancel my account.
I’d like to have one of our Technical Support agents to help you with this. Please call our team at 1-800-827-6364.
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I do not really expect anything out of this feedback but here it is anyway.For the last 9 days I have been blocked from My AOL account. I ha
I Can not sign into my AOL account. I have tried and tried to do so with success. I am almost ready to Cancel my AOL account I have had for 20 years or more. You can see if you check from your end that I have had this account a long time. I do not wish to do this but If I can not sign into the account, i have no other Ideas. I have tried everything even to changing my Pass word. I try and the Help desk sends me a code word via telephone. This has been…
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-800-827-6364.
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i can not even chat with an agent. What has happened to AOL
Tried to get someone to answer some questions . I have been a member 23 years
You can reach out to the AOL Desktop Gold team by calling 1-888-265-3733.
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My Husband died 3/17/19. How do I cancel his account?
My husband who's account name is ****@aol.com passed away on 3/17/19. How do I cancel his account?
Please let me know via email using my ****@aol.com email account.
Sincerely,
Kathy K**
We are sorry for your loss. Please contact one of our agents at 1-800-827-6364 to help you cancelling the account.
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Access Denyed
Please dont put blockers on account. We have had an AOL account for eons. Last week there was some kind of blocker the cause my laptop to lock up. Had to shut down every time I opened AOL. I contacted the number on the message about a problem with our account. The lady said we owed $ 28.00 approx, and they would fix if we paid the bill.
Please review our account. Long time user, my wife pays the bills. I think she has done f fine job. I believe wwe have excellent credit and pay our bills. If the…I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Try again later, Oh Oh OOPS and don't forget the cute Broken Robot
I have been using AOL to keep connected I am disabled and cannot get out.....over the past few months there have been continual times when I cannot log in, or when I log in and hit my Mail box it says many funny things that just tic me off, say try again later... this now has been going on for 2 days. Looked up and read that OATH is owned by VERIZON and that they may be doing away with our emails... which forces me to get a more secure mail service. If anyone has a solution at your site,…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Sign On .
I have tried 5 times today to sign on and I cannot, this system stinks, I don't want to spend my day trying to get online.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I can't sign on!!!!!!!!
I'm in the loop from ****..... trying to sign on and keep being prompted back to previous AOL window.... YOU SUCK!
One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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