AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
80 results found
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tryihng to save proof of a bank checking deposit,, HOW ???
Im trying to save proof of a bank account deposit,it keeps saying im naming the deposit with a file name that is NOT valid.......why???
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Can't set up private rooms in chat.
Please fix the above. asap. stopped working as of 1:35 p.m. on Monday. Thanks.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Draft Issues
Using AOL Gold could not save in Drafts but was able to retrieve in web mail. WHY ?????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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A O L has now made it impossible for me to open a story on mostly any e mail I receive. This started about three hours ago; I am completel
A O L has now made it impossible for me to open a story on mostly any e mail I receive. This started about three hours ago; I am completely unable to open a story where it says, "Read more or Delete." FOr 25 years now I could ALWAYS open those stories. Tor three hours, now, that ability has stopped. I NEED TO HAVE THAT ABILITY: please reinstate that ability.- it is IMPORTANT to me!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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See my issue below
July 20, 2020
Memo to AOLOn Sunday 7/19,
I called AOL concerning a problem receiving emails. I spoke with Precious. To verify my account and since I have only a landline that does not do text, we had to find another way to verify my account. She found a way and we proceeded. I was concerned about possible hacking of my account and Credit Card. Precious handled everything and cleared problems. She added Malware to my account. She also provided me with some helpful tips. A very positive experienceOn Monday 7/20, I cancelled my Credit Card (which is…
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am paying monthly why can't I get free help?
I am paying monthly why can't I get free help?
also how many emails do I get with my paid service?
If you have any issue with AOL Desktop Gold please call our team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Unable to access aol chatrooms (except Town Square, and no 'activity' there) hadleighsjd
Unable to access aol chatrooms (except Town Square, and no activity)
This has been so for 2-3 days now, otherwise can access aol 'main
page, et alIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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aol freezing up
why does aol games keep freezing during the ads
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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SPAM stuck in SPAM folder
I posted this a week ago. Got an answer to refresh my email box which I did and indicated in a response that I did. No answer; no fix. Then I posted it as a bug. No answer; no response. Still have the problem but I want some attention paid to this because it is the 3rd time it has happened. I'm tired of it happening...and having to fix it myself only to have it recur again. Clearly a problem with this Desktop Gold software, among many.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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How update time zone abbreviations when changing from Standard to Daylight
Someone please advise why the time designation does not automatically change when Daylight Saving Time begins (as other systems do). AOL not changing from Standard Time abbreviation, i.e. EST to EDT. This happened last year too. The actual time seems to be correct but the abbreviation is not. (A clock is correct once a day but that is no excuse) Is there a way for me to correct? The designation appears on emails.
Please call at 1-800-827-6364 and one of our technician will assist.
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It seems that forever now, the "email-us" link STILL never is operating
It seems that STILL, forever, the "email-us" link NEVER works, is operational... ALSO, on the software drop-down, "check for updates" still never works...ALSO, the " computer protection plan, which is supposed to have a $750 per year free maintenance, repair, replace benefit(s), is NO longer free...They nowadays CHARGE a $75 fee to replace, repair computers, monitors and such... Just another rip off, and unfair greedy deal... Doctor Dave Bengard.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Fix AOL desk top gold
Fix AOL so that 70% of the AOL news boxes will open and not state error to many redirects.
Free AOL worked much betterI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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PERSONAL BANKING
DO NOT ADVERTISE IMPROVEMENTS FOR ME TO SEE. YOU INTERFERRED WITH MY BANK ACCT SIGN ON THIS MORNING...I DID NOT AUTHORIZE THIS (AND IF I DID THRU "ANOTHER PLAN" CANCEL IT) CONTACT ME IMMEDIATELY
Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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nwe have tried for two hours to remove super anti spyware with no success tech says it is the fault of my computer I disagree
we have tried for two hours to remove super anti spyware with no success tech says it is the fault of my computer I disagree
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our team at 1-800-827-6364.
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2402 Gold added a NEW 'Write Mail Editor' - that doesn't work
"Write Mail Editor" Icon came in with the latest Gold update, 2402.
If clicked, it gives an error msg of:
Unable to open this Internet Shortcut. The protocol
"waol-embed" does not have a registered programAnd sure enough, the URL in Properties has:
waol-embed://aoldesktop.htmlresources.zip/StartEditor.html?prefix=In%20a%20message%20dated%2009%2f04%2f19%2009%3a29%3a53%20AM%20Pacific%20Standard%20Time%2c%20copious%2egarden%40gmail%2ecom%20writes%3a&message=%3cimg%20style%3d%22visibility%3avisible%3bborder%3a%201px%20solid%20%23DADAD6%3b%20cursor%3a%20pointer%3b%20margin%2dbottom%3a%2030px%3b%22%20filename%3d%22IMG%5f7499%2eJPG%22%20partid%3d%222%22%20class%3d%22AOLAttachedImage%22%20src%3d%22https%3a%2f%2frpc%2email%2eaol%2ecom%2fwebmail%2fgetPart%3fuid%3dAK2ZkWEkOslfXW%5fmgQL9oPnrFUU%26amp%3bpartId%3d2%26amp%3bsaveAs%3dIMG%5f7499%2eJPG%26amp%3bscope%3dDWEB%22%3e&message=%3cimg%20style%3d%22visibility%3avisible%3bborder%3a%201px%20solid%20%23DADAD6%3b%20cursor%3a%20pointer%3b%20margin%2dbottom%3a%2030px%3b%22%20filename%3d%22IMG%5f7499%2eJPG%22%20partid%3d%222%22%20class%3d%22AOLAttachedImage%22%20src%3d%22https%3a%2f%2frpc%2email%2eaol%2ecom%2fwebmail%2fgetPart%3fuid%3dAK2ZkWEkOslfXW%5fmgQL9oPnrFUU%26amp%3bpartId%3d2%26amp%3bsaveAs%3dIMG%5f7499%2eJPG%26amp%3bscope%3dDWEB%22%3e"e=False&reedit=False&signature=&isMailto=False&fontCSS=font%2dfamily%3a%20%22comic%20sans%20ms%22%2c%20sans%2dserif%3b%20font%2dsize%3a%2016px%3b%20font%2dstyle%3a%20normal%3b%20font%2dweight%3a%20400%3b%20color%3a%20rgb%280%2c%200%2c%200%29%3b%20background%2dcolor%3a%20rgb%28255%2c%20255%2c%20255%29%3b&extrasPretty ugly ;-).. where's the write-up for this non-working tool?
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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websites not working
websites not working properly with aol. they work with other providers.
chase.com can't redeem points for cashhttps://business.verizon.com/MyBusinessAccount/one.portal?
nfpb=true&pageLabel=loginafter putting in log information it goes back to main screen to log in
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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Games, we want games, not more ads.
Fix games. Either can't get on or if i do and am playing a game, it stops.
because something else is loading, Games should be working as they are part of your plan.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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chat
I have chatted online in Cafe for 20 years why is it now taken over by German speaking . Come in AOL , I live in the USA not Berlin.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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Screen going black
SCREENS CHANGING SIZE AND TURNING BLACK:
I use Desktop Gold as my primary browser. I log onto Gold with the main AOL Gold strip at the top, and the Welcome screen to my left and then also My Favorites screen on my right. Everything seem OK as long as I continue doing something on the desktop or internet, but as soon as I let it go idle for 10-15 minutes or so, my screen goes to sleep(as I do have it set for that feature) but also I start hearing"bubble" type notification sounds in the background. If and when I…
This is something our technicians can help you with. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone
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