AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. AOL = Astounding stupidty.

    Yup, the 29 year old cosmic stupidity contingent has taken over and ransacked AOL and Verizon.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. webmail have both inbox settings also new/old mails but for the desktop gold not, i consider that this option must be also included here

    webmail have both inbox settings also new/old mails but for the desktop gold not, i consider that this option must be also included here so we can merge new/old to inbox only

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Flash Player Shut Down in Dec.2020 how is it going to affect my AOL Gold

    I can't find any AOL info on this and how it could affect me and yet I can find lots of posting on google and edge..

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. AOL Gold is a disaster! Oath and Verizon may be sued out of business.

    Why sued out of business? Because they, AOL, continues to charge for a knowingly defective product with the AOL Gold program. Easy case to win in court. Happens all the time.

    To wit: I have the AOL Gold program loaded on a brand new, $2000, solid state hard drive (fast), HP laptop with a 46 mbps DOWN and 37 mbps UP connection and AOL Gold is still dangerously Dog slow, locks up, freezes up and sometimes outright crashes the program, which has been symptomatic of the ongoing problems experienced by legions of AOL Gold users for many months now, going…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Fraudulent advertisers

    On February 23, 2020, I ordered and used my ATM card to purchase a top from NINACLOAK.Com who continues to show the same attractive tops as being in stock. My top has never been sent. In searching for their web site there are multiple links to reveal this is a scam advertiser. My bank is doing an investigation. I used their posted phone number and was placed on hold for over an hour with no response. These people are stealing the order payments from all who order their advertised tops. Please refuse their advertising.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Why do folks in Florida & Philadelphia still have the original AOL ?

    Why do I have to send myself an e/mail to get my e/mails? This has been going on for over a month..And why does my sister in Florida & my friend in Philadelphia still get the old & wonderful AOL? They know nothing about ''gold''.
    .
    AND WHY DOES MY SISTER IN FLA. KNOW NOTHING ABOUT ''GOLD'' ---NOR MY FRIEND IN PHILADELPHIA ? THEY STILL HAVE THE OLD & WONDERFUL AOL , SO OBVIOUSLY IT IS STILL IN EXISTENCE & I WANT IT BACK , NOW

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. PRIVACY DASHBOARD

    FIX IT SO WE DON'T HAVE 2 RESET IT EVERY DAY !!!!!!!!!!!!!!!!!! THIS IS OUTRAGEOUS U MONEY HUNGRY PIGS !!!!!!!!!!!!!!!!!!!!!!!!!! ALMOST 30 YEARS WITH AOL & I HAVE NEVER BEEN TREATED LIKE THIS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TIM ARMSTRONG, I HOPE U ROT IN **** U LIAR & THIEF !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Don't read background stuff!

    News for AOL - I do not read the background stuff that's published before I get to the article that matched the headline. I just plain scroll through it, not even looking at it except to make sure it has nothing to do with the article's headline. It's a waste of time for the people on AOL to publish it and a waste of my time to have t go through it. Enough already!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. PRIVACY DASHBOARD FOR STUPID YAHOO

    WHY IN THE **** DO I HAVE 2 RESET THE PRIVACY 4 STUPID YAHOO EVERY MORNING ???????? YAHOO **& WILL NEVER CHANGE 7 I NEVER SIGNED UP WITH THOSE IDIOTS EITHER,,,,,,,,,TY 4 NOTHING MRS STUPID TIM ARMSTRONG

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. yahoo

    I HAD SIGNED UP WITH "AOL" A,MOST 30 YEARS AGO ......IF I WANTED "*" YAHOO ,I WOULD HAD SIGNED UP WITH THEM.....KEEP THAT WORTHLESS TRASH OUT OF MY PC !!!!!!!!!!!!!!!!!!!! ENOUGH IS ENOUGH !!!!!!!! IT KEEPS GOING THEN STUPID "AOL" ( TIM ARMSTRONG THAT LIAR) WILL BE OWNED BY "* "YAHOO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ***** U ALL U R THE BIGGEST LIARS ON THE INTERNET

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Tenants of Biden's campaign

    Who is writing these things? The article today (8/17) about Biden states "tenants" of Biden's campaign! It should be "tenets." A tenant is a person who rents a living space from another person. Apparently proofreading is a lost art on AOL and, in fact, just about on any publication. Talk about the dumbing down of America!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Request Make Similar New Instant Messages

    Hi I would like to request to AOL Desktop Gold please make new similar new instant messages add to AOL Desktop Gold

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. SCREEN NAME & PASSWORD

    AOL......U EVER LET "YAHOO" STICK THEIR NOSE IN MY "SCREEN NME & PASSWORD" SIGN ON.......I'LL SUE YOU !!!!!!!!! I HAVE BEEN WITH "AOL ALMOST 30 YEARS & WONT TAKE THIS KINDA BULL..... FROM U,VERIZON,GUCE.OATH & **** "YAHOO" !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Background vs Stationery

    You obviously misunderstood, we didn't want your stationery, we want to be able to OUR OWN backgrounds like before. How difficult is that? You don't even understand what your customers want or need, yet you increase the rates? That's almost laughable. You're stealing from us. Why didn't you take notes of AOL 9.8.2 before you cut it off? You don't have a clue as to what we want or need. You're not even trying to satisfy us. Why not?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  32 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. No "Paste" in Context Menu

    Windows 10 computer. Ver 2004. Copy and paste issue. You can copy from outside AOL. However there is NO "paste" word in the context menu when you try to paste into 'what is on your mind' in a Facebook post. Ctrl V works. But, no...'paste' word!! Let me know. Thanks.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. How is the following not in-line with AOL's standards? Why?

    The very definition of lunacy is to keep doing the same thing over and over and expecting different results.
    The Mayor could only denounce guns.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. USE LESS GARBAGE FROM AOL

    YOU PUT IN YOUR ANSWER BOX "GATHERING FEEDBACK" , in other words you are not going to do nothing about a problem that people face on your site except to blank it out so that you don't have to see it again!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. SPANIS ADS

    STICK THOSE **** SPANISH ADS UP UR ***** !!!!!!!!!!!!!!!!!! I SPEAK GERMAN,FRENCH & "ENGLISH" U WORTHLESS ***** !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS AMERICA & NOT MEXICO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Are you belongs to ANTIFA? Some of your articles are demoralizing the American people. Is AOL competes with the Globe, Star, and Enquirer

    Are you belongs to ANTIFA? Some of your articles are demoralizing the American people. Is AOL competes with the Globe, Star, and Enquirer

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base