AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
-
search history
Search history has been removed. I use it everyday and need. Kindly bring this feature back.
11th ranked -
keyhg@aol.com
On desktop Go;d up and down scroll bar should be on left side of page as writing is from left to right and would certainly help left handers or maybe put it on both sides and keep everybody Happy
11th ranked -
why did you take off the browsing history
no history now. have to retype every thing that i could just click on and go. making aol more cumbersome
11th ranked -
Address Bar dropdown issue
When i click the drop down arrow in the address bar it doesn't show the search history and if I will search a website and close it, it's still not showing on the list.
11th ranked -
tho
I cannot find my other usernames. gone no warning. cannot log into microsoft and other companies you need to provide some way recover lost usernames at least long enough to manage the problem
11th ranked -
AOL calendar
AOL Calendar does not work consistently if a posting is for ALL DAY. I have gob s of evidence.
11th ranked -
AOL might as well shut it it is corrupt and barely works
apl is rotten comments are censored flagging and reporting is a joke why are the even bothering?
11th ranked -
Don't Allow Email Advertisement That Does Not Having A Working Unsubscribe Option
If an advertisement email or providing information that does not have an unsubscribe option should not be delivered to an AOL customer. Make this an option that can be used or not used by AOL email addresses. We suspect AOL gets paid by those sending these emails that do not have unsubscribe options. Most of the emails begin with the address beginning with "Admin" and the domain name may randomly vary which makes it hard to list it as spam.
85th ranked -
AOL Signature
Your AOL Help Support responded, but they CLEARLY did not offer a solution, because they DO NOT understand the question, which was VERY clear and specific! Yes, I can "write" an email signature, BUT, AOL removed the ability to have a LOGO (a GRAPHIC) in the signature line. I am not the only one who is upset about this! I have had AOL for about 25 years and it USED TO BE FREE! NOW I PAY for it and AOL GOLD is ****! Leave a good thing alone and STOP trying to make it better and screwing it up. PLEASE,…
11th ranked -
AOL Signature
Your AOL Help Support responded, but they CLEARLY did not offer a solution, because they DO NOT understand the question, which was VERY clear and specific! Yes, I can "write" an email signature, BUT, AOL removed the ability to have a LOGO (a GRAPHIC) in the signature line. I am not the only one who is upset about this! I have had AOL for about 25 years and it USED TO BE FREE! NOW I PAY for it and AOL GOLD is ****! Leave a good thing alone and STOP trying to make it better and screwing it up. PLEASE,…
11th ranked -
Program fails to load email properly, as well as excessively slow in loading some windows. Operating system is Windows 11
Program started, but mail fails to load as it should. Notification that there is mail might be come 1 to 3 minutes later. When mail opened the actual mail may not show up for 5+/- minutes. Once loaded passing mouse over (not selecting it) the mail lines they distort to the point that the mail window has to be closed and reopened. Mailing information (print, address book, forward) will take even longer.
11th ranked -
Aol will not allow me to add anew email.
Make adding email simple and easy. I've filed out the form, including the email address and it says that I need to add email and it will not save it.
11th ranked -
spam mail
tired of paying for aol and getting over 100 spam mail a day maybe aol needs to think of there paying cust
11th ranked -
Other mail providers
Are some other mail providers not recognize my email address as valid to send mail to me?
11th ranked -
Switch user
I don't like the new update for the switch user, please have it back to it's oldest update.
11th ranked -
STUPID ANNOYING YELLOW BAR THAT APPEARS WHILE SELECTING YOUR EMAILS
I'm writing about that stupid yellow bar that appears when you're selecting your email in the newer versions
That is so freaking annoying I had to go back to the old version
Can you all get rid of that I don't see the purpose of that is very distracting and very annoying
I don't know who thought that would be an improvement whoever thought of that should be slapped in the face
It's very annoying very distracting to see that bright yellow bar across and it's very very unnecessary 🙄
11th ranked -
Can't switch between users without closing out AOL.
When I switch between users there is a new menu and it just sits there and spins. I have to close out the program and restart under the other user. This started last night.
11th ranked -
hovering and enlarged text in emails
please remove the enlarged text when looking at emails. I have deleted emails that were not intended to be deleted because of this feature. it makes it so difficult to read emails. AOL with all of the complaints, why don't you just remove it already!!!!!
11th ranked -
DISAPPEARING EMAIL IMAGES IN "SENT" AND "SAVED" EMAIL FILES W/AOL GOLD
Sir: When I send an email containing an image within the email, the AOL GOLD program seems to be frequently problematic and intermittent about retaining the image in the "Sent" and "Saved" email file, as well as any return Email from a recipient that was intended to contain the originally sent image (picture, etc.). Again, there is no image contained as originally sent in my "Saved" or "Sent" email file, only the error message "No preview available for this image attachment". As it is NOT an "attachment", we are unclear as to why this is happening with AOL GOLD and…
11th ranked -
delete emails in one step, not 2
when I want to delete an email, i get asked if I really want to delete. I don't want this feature. I want to delete in one step.
11th ranked
- Don't see your idea?