AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. search history

    Search history has been removed. I use it everyday and need. Kindly bring this feature back.

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  2. keyhg@aol.com

    On desktop Go;d up and down scroll bar should be on left side of page as writing is from left to right and would certainly help left handers or maybe put it on both sides and keep everybody Happy

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  3. why did you take off the browsing history

    no history now. have to retype every thing that i could just click on and go. making aol more cumbersome

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  4. Address Bar dropdown issue

    When i click the drop down arrow in the address bar it doesn't show the search history and if I will search a website and close it, it's still not showing on the list.

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  5. tho

    I cannot find my other usernames. gone no warning. cannot log into microsoft and other companies you need to provide some way recover lost usernames at least long enough to manage the problem

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  6. AOL calendar

    AOL Calendar does not work consistently if a posting is for ALL DAY. I have gob s of evidence.

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  7. AOL might as well shut it it is corrupt and barely works

    apl is rotten comments are censored flagging and reporting is a joke why are the even bothering?

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  8. Don't Allow Email Advertisement That Does Not Having A Working Unsubscribe Option

    If an advertisement email or providing information that does not have an unsubscribe option should not be delivered to an AOL customer. Make this an option that can be used or not used by AOL email addresses. We suspect AOL gets paid by those sending these emails that do not have unsubscribe options. Most of the emails begin with the address beginning with "Admin" and the domain name may randomly vary which makes it hard to list it as spam.

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  9. AOL Signature

    Your AOL Help Support responded, but they CLEARLY did not offer a solution, because they DO NOT understand the question, which was VERY clear and specific! Yes, I can "write" an email signature, BUT, AOL removed the ability to have a LOGO (a GRAPHIC) in the signature line. I am not the only one who is upset about this! I have had AOL for about 25 years and it USED TO BE FREE! NOW I PAY for it and AOL GOLD is ****! Leave a good thing alone and STOP trying to make it better and screwing it up. PLEASE,…

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  10. AOL Signature

    Your AOL Help Support responded, but they CLEARLY did not offer a solution, because they DO NOT understand the question, which was VERY clear and specific! Yes, I can "write" an email signature, BUT, AOL removed the ability to have a LOGO (a GRAPHIC) in the signature line. I am not the only one who is upset about this! I have had AOL for about 25 years and it USED TO BE FREE! NOW I PAY for it and AOL GOLD is ****! Leave a good thing alone and STOP trying to make it better and screwing it up. PLEASE,…

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  11. Program fails to load email properly, as well as excessively slow in loading some windows. Operating system is Windows 11

    Program started, but mail fails to load as it should. Notification that there is mail might be come 1 to 3 minutes later. When mail opened the actual mail may not show up for 5+/- minutes. Once loaded passing mouse over (not selecting it) the mail lines they distort to the point that the mail window has to be closed and reopened. Mailing information (print, address book, forward) will take even longer.

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  12. Aol will not allow me to add anew email.

    Make adding email simple and easy. I've filed out the form, including the email address and it says that I need to add email and it will not save it.

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  13. spam mail

    tired of paying for aol and getting over 100 spam mail a day maybe aol needs to think of there paying cust

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  14. Other mail providers

    Are some other mail providers not recognize my email address as valid to send mail to me?

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  15. Switch user

    I don't like the new update for the switch user, please have it back to it's oldest update.

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  16. STUPID ANNOYING YELLOW BAR THAT APPEARS WHILE SELECTING YOUR EMAILS

    I'm writing about that stupid yellow bar that appears when you're selecting your email in the newer versions

    That is so freaking annoying I had to go back to the old version

    Can you all get rid of that I don't see the purpose of that is very distracting and very annoying

    I don't know who thought that would be an improvement whoever thought of that should be slapped in the face

    It's very annoying very distracting to see that bright yellow bar across and it's very very unnecessary 🙄

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  17. Can't switch between users without closing out AOL.

    When I switch between users there is a new menu and it just sits there and spins. I have to close out the program and restart under the other user. This started last night.

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  18. hovering and enlarged text in emails

    please remove the enlarged text when looking at emails. I have deleted emails that were not intended to be deleted because of this feature. it makes it so difficult to read emails. AOL with all of the complaints, why don't you just remove it already!!!!!

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  19. DISAPPEARING EMAIL IMAGES IN "SENT" AND "SAVED" EMAIL FILES W/AOL GOLD

    Sir: When I send an email containing an image within the email, the AOL GOLD program seems to be frequently problematic and intermittent about retaining the image in the "Sent" and "Saved" email file, as well as any return Email from a recipient that was intended to contain the originally sent image (picture, etc.). Again, there is no image contained as originally sent in my "Saved" or "Sent" email file, only the error message "No preview available for this image attachment". As it is NOT an "attachment", we are unclear as to why this is happening with AOL GOLD and…

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  20. delete emails in one step, not 2

    when I want to delete an email, i get asked if I really want to delete. I don't want this feature. I want to delete in one step.

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