185 results found

1. I HATE THE NEW YAHOO SEARCH.

   BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.

   3rd ranked

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   Gathering Feedback  ·  10 comments  ·  Delete…  ·  Admin →
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2. AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to

   AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.

   2nd ranked

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   9 comments  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AOL Product Support responded

   Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

   
   

3. When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.

   When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.

   6th ranked

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   4 comments  ·  Delete…  ·  Admin →
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4. News

   Button for stopping news to go to the next page is missing.

   19th ranked

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5. What's New page not being Kept Up to Date

   The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.

   7th ranked

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   Gathering Feedback  ·  5 comments  ·  General  ·  Delete…  ·  Admin →
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6. why did you raise my monthly fee for AOL gold with out notification

   why did my monthly fee go up $5 a month with out notice

   19th ranked

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   Gathering Feedback  ·  AOL Product Support responded

   Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

   
   

7. comments on articles

   Stop constantly censoring comments on articles because you feel it goes against YOUR rules. It is obvious you only do it went it criticizes the left.

   10th ranked

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   Gathering Feedback  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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8. URGENT - CASE # 34509437 (Agent Oliver) Spent over 75mn - NOT RESOLVED - PLEASE HLP

   URGENT - CASE # 34509437 (Agent Oliver) Spent over 75mn - NOT RESOLVED - PLEASE HLP>

   I have been with AOL over 25 years now --- I had this issue before, and it happened again>
   MY FONT ISN'T WORKING PROPERLY - I always used GEORGIA 12PTS. (Writing and receiving emails) and Your agent tried every which way and it still did not work>
   Last time about 4-5 years ago had similar issue and it was resolved within minutes.
   Please I cannot use any Fonts - and the fonts that I have is HORRIBLE - I cannot read properly.
   PLEASE RESOLVE THIS ISSUE URGENTLY - or else I will have to move to a NEW PROVIDER - regretfully!. ... and I mean this - I like my comfort Zone.
   Thanks

   URGENT - CASE # 34509437 (Agent Oliver) Spent over 75mn - NOT RESOLVED - PLEASE HLP>

   I have been with AOL over 25 years now --- I had this issue before, and it happened again>
   MY FONT ISN'T WORKING PROPERLY - I always used GEORGIA 12PTS. (Writing and receiving emails) and Your agent tried every which way and it still did not work>
   Last time about 4-5 years ago had similar issue and it was resolved within minutes.
   Please I cannot use any Fonts - and the fonts that I have is HORRIBLE - I cannot read properly.
   PLEASE RESOLVE… more

   66th ranked

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9. bulk mail

   can u add back the white list or bulk mailing list

   19th ranked

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10. Bring back AIM!

    I speak for everyone, we need the little running man and IM chimes. Bring him back!

    5th ranked

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    Gathering Feedback  ·  2 comments  ·  Delete…  ·  Admin →
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11. put live stock market indices back on welcome page

    Put the live stock market quick view back

    31st ranked

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12. My preferred name is not showing up but my real first name is, and I don't want that.

    Suddenly today my real first name is showing up when I am commenting on News articles, and I don't want that. I want only my user name, also known as my preferred name, to show.

    40th ranked

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    Gathering Feedback  ·  2 comments  ·  News  ·  Delete…  ·  Admin →
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13. "Subscription Required" Pop-Up/ I May just be mistaken?

    Ok, So, Hello I'm new here. And I thought that the Beta program for AOL Desktop Gold was free to test/preview. And so i went to the beta website and I downloaded the latest version, I DID NOT DOWNLOAD FROM THE AOL WEBSITE!!!! Now, I have not a clue what the culprit is here!!! If any of you have an idea or solution, don't be afraid to reply!!!!!!!

    40th ranked

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    Gathering Feedback  ·  AOL Product Support responded

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

14. Why does my open screen state I need to install an update required soon?

    Why does my open screen state I need to install an update required soon?

    11th ranked

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15. News & Weather -Unable to edit city

    On Welcome Screen, "News & Weather" keeps changing my city. This has happened many times in past, but I was able to edit with my zipcode to show correct city & delete wrong city showing.
    Today there was another city, so when I tried to edit/change name with zipcode it's adding a duplicate of the wrong city. Also, unable to delete wrong cities! Unable to edit, add or delete. When I try to edit an "X" pops up near wrong city & disappears, so one cannot click to delete it. I have been able to change in the past, & then all of a sudden a different city it showing, so I have done this many times.

    Since AOL is raising price, I think these glitches are unacceptable. Please Fix.

    The "fix" about inputting the zip code is correct, but now there is a glitch bc my city comes up & I choose it, but it won't appear, instead of my city another city appears as I said above, Now there are 2 of the same cities showing & unable to delete or edit either one or both.

    On Welcome Screen, "News & Weather" keeps changing my city. This has happened many times in past, but I was able to edit with my zipcode to show correct city & delete wrong city showing.
    Today there was another city, so when I tried to edit/change name with zipcode it's adding a duplicate of the wrong city. Also, unable to delete wrong cities! Unable to edit, add or delete. When I try to edit an "X" pops up near wrong city & disappears, so one cannot click to delete it. I have been able to change in the past, &… more

    19th ranked

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    1 comment  ·  Welcome  ·  Delete…  ·  Admin →
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16. I'm ready to leave AOL because of the violent and disgusting videos that appear next to all of my emails and mailbox.

    SO sick of toenail fungus, ***** on dog's teeth, dying people in bed with smoke coming out of their mouths, and young women violently attacking each other. If you don't stop these HORRIBLE videos, I will leave AOL. I don't mind ads, but stop trying to make us sick. It is obscene and abusive to your customers.

    66th ranked

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17. When Can We Print Our Mail Again?

    Until recently, I had no problem printing mail. Now it will not print and I receive the following message: "Your printer has experienced an unexpected configuration problem" with error code 0X8000ffff

    Is anyone else having this problem? I even called Tech Support yesterday and had them uninstall and reinstall AOL Gold (Desktop) and it did not help. Supposedly a "senior" tech said they were aware of the problem. Since this just started happening a few days ago, I really don't know why they can't fix it!!!!

    40th ranked

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18. "Report a "bug" doesn't seem to work on my computer!!! WHAT IS THE PROBLEM??

    FIX AOL OVERALL!!! People laugh when I tell them I use AOL---

    31st ranked

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19. AOL does not let me use my saved password from my browser.

    I have to enter my password manually each and every time I sign-in. Is that absurd or what. No other site does this! For what purpose is AOL doing this?

    31st ranked

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20. tech support

    Horrible tech support

    7th ranked

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