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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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71 results found

  1. Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog

    I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.

    1. Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).
    2nd ranked

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    Under Review  ·  9 comments  ·  Sounds  ·  Admin →
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  2. AOL Desktop Gold software not showing images that are within the email.

    I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through

    4th ranked

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  3. GET RID OF JUNK MAIL!

    WAY TOO MUCH JUNK MAIL COMING INBOUND!!! This has to stop NOW!! Set up some tools to eliminate this issue. At this point, my email is useless due to the large amount of junk/ads coming to my inbox!!! NOT HAPPY!!!!!!!!!!!!

    3rd ranked

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    0 comments  ·  Mail  ·  Admin →
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  4. Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it

    Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it before so, how hard is it to STOP it NOW?

    4th ranked

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  5. spam

    Too much spam is being allowed thru again. You controlled it for a while, and now it is out of control again.

    7th ranked

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  6. Mail from contacts only

    "Mail from contacts only" no longer shows up in my spam controls... Please put it back as it totally eliminates all unwanted mail in specifically all the sexual solicitations!

    18th ranked

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  7. BLOCK "UNKNOWN SENDER@UNKNOWN DOMAIN"

    Somehow this is unable to be blocked. And if you report it as spam, it goes to your inbox.

    7th ranked

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    0 comments  ·  Mail  ·  Admin →
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  8. Sent emails not being put in Sent folder

    Sent emails not being put in Sent folder.

    11th ranked

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    1 comment  ·  Other  ·  Admin →
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  9. Fix the celebrity voices that haven't been working for a month!

    Fix the celebrity voices that haven't been working for a month!

    34th ranked

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    We have investigated this issue and are not able to reproduce any problems with the celebrity voices on AOL Desktop Gold. Please consider uninstalling your AOL Desktop Gold from the Add/Remove programs function. Then re-install AOL Desktop Gold.

    In some cases, we have seen that Anti-virus software sometimes removes the sound files from the machine.


    Please also use the Report a Bug feature from the Help menu of AOL Desktop Gold if you continue to see this issue after installing new. This will send us critical information that we can use to determine the cause of the issue.

  10. 34th ranked

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  11. Add Send Only Address feature on AOL Desktop Gold

    Add Send Only Address feature to AOL Desktop Gold

    9th ranked

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    Under Review  ·  1 comment  ·  Mail  ·  Admin →
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  12. Net 8

    A question Why do I keep getting a message to upgrade to net 8 when I have done the upgrade?

    11th ranked

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    1 comment  ·  General  ·  Admin →
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  13. Microsoft

    I have been asked to install Microsoft . Net8.
    Is this valid?

    11th ranked

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    1 comment  ·  General  ·  Admin →
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    Yes. Over the coming weeks you will receive a prompt to install .Net 8. This is a Windows requirement for AOL Desktop Gold to continue to make updates to its software and fix bugs that are reported by our community.


    If prompted, please click the accept button. Other applications will also be promoting .Net 8 in the near future.

  14. STOP THE COUNTLESS ADS covering every page.

    Have any of you geniuses at AOL even tried reading an article?? With all the ads covering the content of the article there are only small bits of written material between the ads -- making it so hard to read, it is not worth clicking on any article.

    11th ranked

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  15. your people who will not allow words to be written in the forum are racist..i pay a monthly fee and been here since the beginning..fire them

    fire the people who will not let us say things in the forum..i pay money to say my say and dont need know it alls not allow us to say..i think a lawsuit should be filed against aol

    18th ranked

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    1 comment  ·  Admin →
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  16. WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

    WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

    6th ranked

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    0 comments  ·  Other  ·  Admin →
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    Thank you for this feedback. Please use the Report a Bug option under the Help menu. This will provide our engineers with some information that we can use to resolve this issue. Please include any details about what specific website you are using.

  17. Pin browser tabs

    Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.

    11th ranked

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    0 comments  ·  Browser  ·  Admin →
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  18. I want to thank AOL for the increase of SPAM in my SPAM folder. I asked for it to stop.

    I want to thank AOL for the increase of SPAM in my SPAM folder. I asked for it to stop and what do they do? Increase what they are dumping on me. I don't know of any other service that goes out of the way to increase SPAM. THANKS, for nothing.

    11th ranked

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  19. lose the yellow bar!

    lose the yellow bar!

    18th ranked

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    0 comments  ·  Browser  ·  Admin →
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  20. Please stop sending me biased news. I will cancel my account if you dont.

    Please stop sending me biased news. I will cancel my account if you dont.

    18th ranked

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