AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
163 results found
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I HATE THE NEW YAHOO SEARCH.
BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.
3rd ranked -
AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to
AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.
2nd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
6th ranked -
News
Button for stopping news to go to the next page is missing.
19th ranked -
comments on articles
Stop constantly censoring comments on articles because you feel it goes against YOUR rules. It is obvious you only do it went it criticizes the left.
10th ranked -
What's New page not being Kept Up to Date
The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.
7th ranked -
why did you raise my monthly fee for AOL gold with out notification
why did my monthly fee go up $5 a month with out notice
29th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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bulk mail
can u add back the white list or bulk mailing list
29th ranked -
Bring back AIM!
I speak for everyone, we need the little running man and IM chimes. Bring him back!
5th ranked -
My preferred name is not showing up but my real first name is, and I don't want that.
Suddenly today my real first name is showing up when I am commenting on News articles, and I don't want that. I want only my user name, also known as my preferred name, to show.
39th ranked -
"Subscription Required" Pop-Up/ I May just be mistaken?
Ok, So, Hello I'm new here. And I thought that the Beta program for AOL Desktop Gold was free to test/preview. And so i went to the beta website and I downloaded the latest version, I DID NOT DOWNLOAD FROM THE AOL WEBSITE!!!! Now, I have not a clue what the culprit is here!!! If any of you have an idea or solution, don't be afraid to reply!!!!!!!
39th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Why does my open screen state I need to install an update required soon?
Why does my open screen state I need to install an update required soon?
11th ranked -
News & Weather -Unable to edit city
On Welcome Screen, "News & Weather" keeps changing my city. This has happened many times in past, but I was able to edit with my zipcode to show correct city & delete wrong city showing.
Today there was another city, so when I tried to edit/change name with zipcode it's adding a duplicate of the wrong city. Also, unable to delete wrong cities! Unable to edit, add or delete. When I try to edit an "X" pops up near wrong city & disappears, so one cannot click to delete it. I have been able to change in the past, &…19th ranked -
"Report a "bug" doesn't seem to work on my computer!!! WHAT IS THE PROBLEM??
FIX AOL OVERALL!!! People laugh when I tell them I use AOL---
29th ranked -
AOL does not let me use my saved password from my browser.
I have to enter my password manually each and every time I sign-in. Is that absurd or what. No other site does this! For what purpose is AOL doing this?
29th ranked -
tech support
Horrible tech support
7th ranked -
something broken between AOL Desktop Gold and Facebook
In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get…
11th ranked -
Billing
On 6/10 I received from AOL Gold a confirmation email, quit billing me.
39th ranked -
this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold
this new format to delete - is too difficult for me - please return the old format - because I am old! Gail Arnold
19th ranked -
Allow me to sign in to "Login.gov"
Allow me to sign in to "Login.gov"
63rd ranked
- Don't see your idea?