AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
33 results found
-
ADG Latency
ADG latency , it starts to lag when opening the ADG and emails not able to see right away.
23rd ranked -
Outgoing Mail Error code et-506
Suddenly yesterday out going mail gets this error. When I open the sent mail there is nothing in the body of the email. If I open the sent email on my phone, I can see the text. I assume the mail went out, but it is not recording on ADG. This is very problematic.
23rd ranked -
update
what is this new update it tells me every time I sign on
23rd ranked -
How do you transfer browser saved passwords to a new PC? Export does not do it.
Transferring Browser passwords to new computer. Need to find a way to copy/transfer AOL Browser passwords (saved in settings-browser-passwords) to a new PC. Used a Laplink PCmover program (with ethernet cable) to transfer most of my Win 10 PC to a new Win 11 PC. Program seemed to work OK, The only thing I noticed at 1st was that ALL my saved passwords for all my Favorites site were not in the Settings-Browser-Password area. (and I must have 50-75 or more saved and still on my old PC) How do I get them transferred?
UNDER older export processes it use…23rd ranked -
ios mobile
i dont have desktop only mobile ios app
23rd ranked -
Please, please-- get our calendar fixed where it opens on MONTH instead of weeks!
AOL is sooooooooooooooooooooooooo slow in getting the calendar issue fixed!!!!!
11th ranked -
would like aol calendar to open to the full month...not the weekly view
would like aol calendar to open to the full month...not the weekly view
23rd ranked -
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
13th ranked -
spell check is not working on all capital letters
spell check is not working on all capital letters using aol desktop gold
23rd rankedWe are investigating this issue. The new spell check uses Microsoft's library for spelling. We have reached out to them to find out if there are solutions for capital letters within spell check.
-
aol calendar reminder
Not seeing the Aol calendar reminders, on ADG. But seeing on the mobile phone.
23rd ranked -
start posting NHL scores with you sports dropdown
start posting NHL scores with your sports dropdown lists
23rd ranked -
Get gid of the warnings at the top of email...now two layers for God's sake...NO wrnings!!!
Yellow and black boxed warning about opening top of every email opened...STOP this I don't need warnings...get on with it!!!
13th ranked -
do not want the box to come up - "are you sure you want to delete that Email" it is time consuming and unnessary
do not want the box to come up - "are you sure you want to delete that Email" it is time consuming and unnecessary
23rd ranked -
it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
7th ranked -
Increase size of "Read" Mailbox number from 10 point to 14 or more. Its too tiny the way it is.
Increase size of "Read" Mailbox number from 10 point to 14 or more. Its too tiny the way it is. Evenj on a large display and wearing reading glasses it is many times difficult tom impossible to make it out without moving right up to screen. Would not cost AOL anything to correct this oversight.
13th ranked -
y'all have added several keystrokes to deleting mail with your updates. Thanks alot!
Beta test your updates first.
13th rankedWe are collecting information on this issue and will work on a solution.
-
THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???
THE SOUND COMING OUT OF MY MONITOR SPEAKERS IS HORRIBLE???
23rd ranked -
Still the same problems after update
Still getting Not Responding after your update this past week. Still having lag time in opening emails and when they're loading. When deleted list of SPAM and deleted emails appear for permanent deletion, shaded lines appear before everything is loaded/appears. there is also lag time and not instant like it use to be. Ads still appear in my main email...why am i paying for GOLD??? You said to report a bug and I did but I'm sure other people are still having these problems as well. TEST BEFORE RELEASE!!!
3rd rankedWe are collecting information on this issue to try and resolve it
-
How to delete mail as in the past
Fix the latest update so I can delete mail easily
2nd rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
-
CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
7th ranked
- Don't see your idea?