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AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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93 results found

  1. Pay Pal access

    I used to access PayPal wiyh AOL. Now it will not and I'm told AOL no longer supports PayPal. If possible I would like to see that enabled again. Then I won't have to use another browser to make payments.

    43rd ranked
    1 comment  ·  Browser  ·  Admin →
    How important is this to you?

  2. All E-Mails Going Into "Trash" Folder

    Within the last few months, all my e-mails are being channeled into my "Trash" folder. I can't see a reason for this. Any ideas?

    43rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  3. AOL Desk top deleting folders

    My APL Desk top will not allow me to delete my folders. These are HORRIBLE new changes to AOL Desk top. E
    I swear every time I try to do the stuff on AOL that I have been doing for 30 years has now changed and it's for the WORSE not for the better. Why are you making things harder instead of easier????

    43rd ranked
    1 comment  ·  Admin →
    How important is this to you?

  4. Alphabitize the folders

    I can no longer put my folders in alphabetical order and that is a TERRIBLE loss on my AOL. You MUST put this feature back on.

    43rd ranked
    2 comments  ·  Admin →
    How important is this to you?

  5. Block emails from UnknownSender?

    Please block emails from UnknownSender

    43rd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  6. New version of gold doesn't work on windows 10

    When the update just happened it enabled admin permissions and windows 8 compatibility mode. You can't change these things or the software doesn't work. Then they tell you when the software opens that it doesn't work correctly with admin permissions enabled.

    43rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  7. Google Drive

    Unable to access Google Drive using AOL Desktop ; works fine using another browser (Chrome) / was adv to leave feedback as per senior tech /

    43rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  8. What is this about? "error: desktop gold was launched with administrator privilege

    I've been on AOL for 26 yrs and I've never seen this msg before today, what does it mean??: Error: Desktop Gold was launched with administrator privileges. Using Desktop Gold with elevated permissions may lead to unexpected behavior and/or a loss of personal data that is saved on this PC. Please close and relaunch the Desktop Gold as a regular user for optimal functionality.

    43rd ranked
    0 comments  ·  General  ·  Admin →
    How important is this to you?

  9. aol is absolutely horrible they seem to do updates and you cant even sign on half the time i am about to cancel what they offer not worth

    aol is absolutely horrible not worth the few dollars i pay monthly i have 3 computers and have constant issues with aol soon i will cancel them

    43rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  10. A

    Help Fight SPAM. Devise some AI that will read the often duplicate secondary part of a SPAM address, which is often computer generated, even though the first part has the same name or vernacular, and block it. It is stand-out when receiving these duplicate SPAM Emails that only the second part of the address has changed in order that the junk mail can keep getting through. We pay AOL on a monthly basis for some security, and privacy, and hopefully some defense against this garbage. Give us "value" in return.

    43rd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  11. FIX WASHED OUT WORDING IN THE EMAILS ...

    THE TEXT IN EMAILS WASHED OUT ALL OF A SUDDEN ...

    43rd ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  12. Marking articles as ads

    You used to mark articles that scrolled throught the Welcome screen that were clearly advertisements as such. Have you stopped that practice? If so, please reinstate.

    43rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. Need link extension for to AOL Browser for Acrobat Reader

    Links don't don't work in the Adobe Acrobat Reader anymore using AOL browser. They only work now in Microsoft or the Google browsers. I don't want to use those browsers as default. Can AOL add the Acrobat Reader "link extension" to the AOL browser please?

    43rd ranked
    0 comments  ·  Browser  ·  Admin →
    How important is this to you?

  14. I would like to remove Fox News from my news feed. It is on there all the time now. How can I get it off?

    How can I get rid of Fox News? Take it off my news feed.

    43rd ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  15. Allow AOL users to do away with the VIEWS folder (and sub-folders) in our AOL Mailbox.

    Being unable to delete the "views" folder in my AOL mailbox is a huge irritation to me.  Is there a way to do so that I'm unaware of? I really hope that it's not a matter of  AOL assuming it knows best about what its users need and want . . . 

    43rd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  16. mail

    Why does it take so long to load in coming & out going Mail ? have to wait for Items to load now before I had to pat for Desk Top God everything was Quick !

    43rd ranked
    0 comments  ·  Account  ·  Admin →
    How important is this to you?

  17. Problems with AOL Desktop Gold

    As a subscriber from the beginning, I don't care about so-called benefits. What I DO care about is the following:

    1. Stop the literally thousands of pornographic "dating" and myriad other types of spam messages from arriving DAILY in my mailbox. Most of them come from Japan, The Netherlands, Russia, and Google mail (gmail).

    2. As a paying subscriber, please stop the inane Google and other sponsored ads from inundating every square inch of whitespace on AOL Desktop Gold.

    3. DO NOT change anything on AOL Desktop Gold without notifying your paying subscribers first.

    4. Give paying subscribers the option of deleting the "Welcome"…

    25th ranked
    0 comments  ·  Admin →
    How important is this to you?

  18. Automatic block

    Why am I automatically blocked on all comments?

    25th ranked
    0 comments  ·  General  ·  Admin →
    How important is this to you?

  19. Desktop Gold is not working properly due to error message/using Administrator Priv

    Signed in to AOL Desktop Gold through out the day as usual. Then this afternoon, received AOL message that I should not be using administrator privileges because it was a security issue and to sign in again without using administrator privileges'. Unable to determine how to do that.

    43rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  20. WHEN I GO TO MY USUAL SITE FOR https://tvlistings.zap2it.com/?aid=gapzap I GET NEWS NATION WHICH I NEVER WANT PUT MY ZAP TV LISTINGS BACK

    WHEN I GO TO MY USUAL SITE FOR https://tvlistings.zap2it.com/?aid=gapzap I GET NEWS NATION WHICH I NEVER WANT PUT MY ZAP TV LISTINGS BACK

    93rd ranked
    0 comments  ·  Admin →
    How important is this to you?
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