AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
53 results found
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28th ranked
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STOP SENDING ADS TO MY EMAIL
STOP SENDING ADS TO MY EMAIL. IT'S VERY ANNOYING
10th ranked -
What Are These New "View" Folders and Subfolders In Blue?
What is wrong with you people?
No one from AOL asked me whether I wanted these folders added to "My Mail Folders." You just surreptitiously placed them there without my permission. How special of you.
These duplicate folders--totally unnecessary, I might add--take up untold space on AOL and have dramatically slowed-down ADG.
Get rid of the folders, AOL, and do it ASAP.
28th ranked -
Welcome Screen Is Useless
For many years, the AOL Welcome screen has been full of ads, rendering it highly annoying and virtually unreadable--not to mention the useless new format, which makes the readability problem even worse. I'm fed up, and I want to turn-off the Welcome screen permanently. How do I do that, AOL?
14th ranked -
I must be able to edit my birthdate since you system has the wrong birthdate.
My birthdate is wrong in your system. There has to be a way to edit my birthdate otherwise you are telling the state, hospital, FBI, Social Security, US Navy, US Army and VA are all a bunch of liars which you would be including my parents and the newspaper that reported my birthdate. Do not tell me you can not change it as I have been to computer programming school and I was taught that all information is not "set in concrete".
28th ranked -
Get rid of the "new" Gold Desktop it's worthless. I want to decide to decide what happens to mail in the in box not have to go to old mail
Put Gold Desktop back to the way it was. I want to decide what to do with the email I'm reading in "new" mail and not have to go to "old" mail to either delete it or put it in another folder. Get rid of the "views" addition who needs it "not me". Also don't make me have to go to a folder with sub-folders 2x's. Now I have to do an extra step because after I go to the sub-folder and can't deposit the mail I've once again have to go to the same extra repeat you added of…
28th ranked -
t
The favorite places is popping up everytime I open my AOL Desktop Gold. I want to disable the pops up of favorites places everytime I open my AOL Desktop Gold.
28th ranked -
Dark Mode
Is it possible that future releases of AOL Desktop Gold could support Windows dark mode? The legacy Win32 appearance of ADG looks highly out of place on a Windows 11 system running in dark mode. I know this would involve some changes to what low-level APIs get used, but it's a good time to implement this since AOL have already dropped support for Windows 7. This means that the UWP frameworks could be utilized to modernize the application.
28th ranked -
lack of support
I contacted support more than 24 hours ago requesting the recovery phone # for my Email account be changed, IT HAS NOT BEEN CHANGED! I'm tired of wasting time on the phone and having issues go uncorrected!!!!! You need todo better!
28th ranked -
Why am I unable to send an exe? In the past this has been no issue, but not aol has overstepped and is prohibiting this function.
Always for the past 20 years or more, I've been able to send exe files to myself or to a friend. Now I get an error message 4010 and the mail will not be sent. Pretty tired of aol changing things around.
28th ranked -
554: Message not allowed - [299]
For the past couple of weeks, I have been unable to send email. I receive a MAILER-DAEMON with the body, "554: Message not allowed - [299]". I contacted AOL Support through live chat and was told by a "lulia I" that my account was most likely compromised and to change my password and wait 24 hours without sending mail. I did so, same error. I was just told this afternoon by an "Andrada Z" that my account was likely banned by the AOL servers and to submit a request to have it whitelisted from the Y! Sender Hub. I'm not…
28th ranked -
Changes in handling emails
I am very disappointed in the new way that new mail is handled. When I open mail it no longer gets a red check but immediately goes to old mail or disappears completely before I can even read it. I was told that this is due to recent updates of AOL Gold Desktop & can not be changed.
14th ranked -
28th ranked
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TO FACEBOOK: I cannot find the info. that I posted on Archive!!!
TO FACEBOOK: I cannot find the info. that I posted on Archive!!!
14th ranked -
I want my old Welcome page back and to delete Views! Why can't that be made easy to do - to actually have a CHOICE!
I just did . . . see above.
14th ranked -
The new mailbox "views" is Terrible!!! Useless! Takes up valuable space. Many AOL friends agree this was a BAD decision! Get rid of it!
Delete the "views" mailbox entirely. Go back to the old setup.
14th ranked -
EC 4001
Can not delete own email folders build in `"Saved on my PC" ....!!!!
Your request could not be understand by Server Code : EC-400128th ranked -
I don't Like the new Welcome Screen Format
Return to the Previous Welcome Screen Format
14th ranked -
controlling updates!
Right now I get uncontrolled updates. I dont want any updates I dont approve of. How do I control updates? Please send an email response
14th ranked -
"VIEW" MAIL FOLDER ADDED TO MY FOLDERS
It is an abominable overreach for AOL to unilaterally decide to install a VIEW folder in the mail folder section without giving subscribers (1) the option to install the VIEW folder or (2) the option to disable the VIEW folder. Also the we are unable to UNSCRIBE from any entries in the the VIEW folder's subscription section. Furthermore, many of the emails are mislabeled or miscategorized and therefore, placed in the incorrect VIEW subsection. I want this VIEW folder removed!
14th ranked
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