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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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163 results found

  1. put live stock market indices back on welcome page

    Put the live stock market quick view back

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  2. subscription required message

    I have AOL Desktop Gold but I keep getting a message that I'm not subscribed to it. I am a paid AOL member but you could have fooled me,
    Patricia Hefner
    patriciahefner54939@aol.com

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

  3. lost contact list

    I no longer have access to all of my phone numbers on my contact list.. When we tried to visit mail.aol.com phone number are not showing but when we tried on basic.mail.aol.com the phone numbers are showing. It's been 2weeks.

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  4. News

    Button for stopping news to go to the next page is missing.

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  5. images for a competition at 10 mb...whats is this all about???

    THIS TICKS ME OFF REAL GOOD-can't send my images for a competition at 10 what is this all about??? Have to get a new email after 25 years. with aol... what say you.??????

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    0 comments  ·  Mail  ·  Admin →
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  6. Why has mail changed between the box on main screen and the read button on the header? I want the header button on the main screen!

    Why has mail changed between the box on main screen and the read button on the header? I want the header button on the main screen! I do not like the idea of AOL just changing things on there own!

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  7. Allow me to sign in to "Login.gov"

    Allow me to sign in to "Login.gov"

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  8. My preferred name is not showing up but my real first name is, and I don't want that.

    Suddenly today my real first name is showing up when I am commenting on News articles, and I don't want that. I want only my user name, also known as my preferred name, to show.

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    Gathering Feedback  ·  2 comments  ·  News  ·  Admin →
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  9. Bring back mail box in AOL gold don't like the aol.com version

    The update has aol.com version of email box. You can't group by subject or incoming email. And other things.

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  10. Plz stop showing the AOL PASSKEY ADVERTISEMENT, which shows up after I've keyed in my password.

    Once I've entered my password, I repeatedly get an AOL popup ad for passkey, where I can use a number for my password, or my fingerprint. I am NOT INTERESTED and it's a nuisance to me.

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  11. I don't see my idea

    I keep getting not subscribed messages and you are offline and God knows what else. Yuck!

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  12. months since aol search was deleted.. I hate yahoo search..

    aol. has a better search engine yahoo in a word sucks

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  13. I am not subscribed to AOL desktop gold and I'm paying for it! YuckQ

    I am not subscribed to AOL desktop gold and I'm paying for it. Yuck!

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  14. why did you raise my monthly fee for AOL gold with out notification

    why did my monthly fee go up $5 a month with out notice

    29th ranked

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    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  15. Just GREAT. All emails received today have disappeared. Even back several days and you get to charge me for this? Pathetic software group.

    Just GREAT. All emails received today have disappeared. Even back several days and you get to charge me for this? Pathetic software group.

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  16. games

    I play the games with the audio off. Despite that, when a round ends an it is time to play the next one the audio for the ad comes on at full volume. Please fix this. Thanks.

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    0 comments  ·  Sounds  ·  Admin →
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  17. The images wont show up

    The images wont showing up when i open the email on webmail and on AOL desktop Gold

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  18. Bring AOL Back to the Desktop with an AOL Linux Operating System

    Bring AOL Back to the Desktop with an AOL Linux Operating System

    I would like to suggest that AOL explore creating an official AOL-branded Linux desktop operating system.

    AOL has a long history of bringing the Internet to everyday computer users. I believe there is an opportunity to bring that same philosophy into the modern Linux desktop market.

    The concept would be an easy-to-use Linux operating system based on Debian or Fedora, customized and branded by AOL. It could provide users with a simple, familiar desktop experience while integrating AOL services directly into the operating system.

    Possible features

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  19. bulk mail

    can u add back the white list or bulk mailing list

    29th ranked

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  20. New Tab Button in Browser

    It would be easier workflow to have the New Tab button directly after the furthest existing tab, for example, if there are two tabs open, the New Tab button would be directly after the second tab. Or one tab open, the New Tab button would be directly after that one tab. Instead of having the New Tab button all the way to the right, away from the tabs.

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    0 comments  ·  Browser  ·  Admin →
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