58 results found

1. FIX YGM SOUND. It's been over a year and not fixed. You know how to fix everything else.
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2. Location Setting for News & Weather

   Having to input location EVERY day. My location disappears daily. Please fix.

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3. Need Help Setting The Privacy Option in My AOL Account

   On my Dell EBT 2250 PC using the Windows 11 operating system, I am not able to change the privacy options in my AOL account. Whenever I try to change any one of the options, I always get the error message " Oh No ... we are not able to process this request" I have gone into my AOL account using the myaccount.AOL com numerous times in order to change the privacy settings. I have tried to do this using the FireFox, Edge, and Opera browsers with and without my malware/virus protection programs turned
   on. I have also power cycled the ISP modem numerous times and have even used a second PC. The second PC is a DELL T3400 using Windows 7 and FireFox as the browser, and I had no success changing my privacy settings.

   I have contacted AOL Tech Support four times, and they have not been able to find a solution to the problem.

   On my Dell EBT 2250 PC using the Windows 11 operating system, I am not able to change the privacy options in my AOL account. Whenever I try to change any one of the options, I always get the error message " Oh No ... we are not able to process this request" I have gone into my AOL account using the myaccount.AOL com numerous times in order to change the privacy settings. I have tried to do this using the FireFox, Edge, and Opera browsers with and without my malware/virus protection programs turned
   on. I have also power cycled… more

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4. remove last location from aol news from Aol Dektop Gold

   to remove the last location from aol news when u try to move from another place/state

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5. Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.

   Auto-suggest email addresses has not been working for long time. Re-starting AOL doesn't help.
   And going to SETTING and clicking "Auto-Suggest...." leads to NO OPTIONs to turn auto-suggest on.! ???

   Please let us know you are actively working on a fix.
   Thank you.

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6. Forward/backup arrows no longer work.

   Forward/backup arrows (next to "Welcome" icon) are on the screen but appear to be turned off. How do I turn them on?

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7. fix aol gold or i will close my account of 40 years ,have managment call me before i do

   Feature Unavailable
   We're sorry, something didn't work quite right. Please try again from home or contact us for assistance. IDID-4000.
   Residential Customers
   Business Customers

   Your Privacy Rights California Consumer Privacy RightsCalifornia Consumer Limit the Use of My Sensitive Personal InformationDo Not Sell or Share My Personal Information/Opt-Out of Targeted AdvertisingPoliciesContact UsSu

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8. By not taken away what is already working

   My keep as new button is missing. Please put it back. Otherwise, I could end up losing what is important, thank you

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9. addressbook is gone

   i have called service. All address contacts are not showing up. Service did not help. Why am I responding here when it states that this is not monitored for support issues. This is not a solution.

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10. I can't access Facebook using AOL Gold

    I can't access Facebook using AOL Gold

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11. .

    WTH IS WRONG WITH YOU, AOL? My good emails are getting sent to "deleted" and my SPAM box is FILLED with disgusting **** ****! Are you so lacking in skilled staff that they can't weed those out entirely????!!! Additionally, I'm suddenly getting SWAMPED with SPAM every single day. I've been with AOL since the 90s and this is the WORST it has EVER been. Pages take WAY too long to load and the price of what passes for the "Gold" experience keeps going up as the quality of service is TANKING. Maybe hire some qualified staff and actually PAY ATTENTION to the needs of your users.

    WTH IS WRONG WITH YOU, AOL? My good emails are getting sent to "deleted" and my SPAM box is FILLED with disgusting **** ****! Are you so lacking in skilled staff that they can't weed those out entirely????!!! Additionally, I'm suddenly getting SWAMPED with SPAM every single day. I've been with AOL since the 90s and this is the WORST it has EVER been. Pages take WAY too long to load and the price of what passes for the "Gold" experience keeps going up as the quality of service is TANKING. Maybe hire some qualified staff and actually PAY ATTENTION… more

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12. Automatic replies to certain incoming mail

    I would like the ability to set automatic replies to certain email addresses without having the reply go to ALL incoming mail.

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13. Reporting Violations and Muting Trolls

    For over a year, I've reported and complained about blatant violations of your Community Guidelines along with the inability to permanently mute apparent paid and/or alleged AOL employee trolls. One would expect if a violation is reported to receive notification whether or not it was approved or disapproved, but that doesn't happen. Further, there are trolls that post obvious lies and propaganda and beyond never getting an answer to violations, I never get an email or bell icon notification of their replies which leads me to believe these people are being protected. I'm unable to mute these people-even after muting them about 10 times, their posts still pop back up.

    For over a year, I've reported and complained about blatant violations of your Community Guidelines along with the inability to permanently mute apparent paid and/or alleged AOL employee trolls. One would expect if a violation is reported to receive notification whether or not it was approved or disapproved, but that doesn't happen. Further, there are trolls that post obvious lies and propaganda and beyond never getting an answer to violations, I never get an email or bell icon notification of their replies which leads me to believe these people are being protected. I'm unable to mute these people-even after muting… more

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14. Why am I not receiving alerts that sent email was undeliverable. This is critical.
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15. Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?

    Pourquoi avez vous supprimé dans l'onglet spam , supprimer et bloquer les expéditeurs ?
    Avant on pouvait les bloquer, maintenant que vous l'avez enlevé, ça ne marche plus !

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16. you offer to block email senders, i click on it, but it dont seem to be blocking anyone.

    fix it so the 'blocking' feature works in ALL areas, especially in email.

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17. My AOL Gold App is taking forever to OPEN

    My AOL Gold App is taking forever to OPEN

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18. cannot autopopulate sender from address book

    I cannot autopopulate the sender on the address book
    doesn't work on ADG
    works on website webmail

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    0 comments  ·  Address Book  ·  Edit…  ·  Delete…  ·  Admin →
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19. fix YGM sound

    Are We ever going to get YGM sound back? Your tech people must not be to smart not to be able to fix 1 simple problem. We are paying for that service and not getting Our monies worth. At least tell AOL members if We are going to get it back or NOT. My next step to to contact AOL HQ's.

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20. Fix authentication issues on multiple websites (Browser Support Issue?)

    Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.

    We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in browser has no debug information or dev tools.

    Authentication is failing on multiple sites through the built-in browser in AOL Desktop Gold. We confirmed that authentication was working in another web browser (Edge) using the same credentials on the same machine on the same day (ruling out bad credentials, bad machine settings, and possible website outages). It seemed to be somewhat random, in that some sites would authenticate and some wouldn't.

    We tried fully uninstalling and re-installing the app, as well as clearing footprints. Unsure if this is related to your implementation of CefSharp or how it's configured. I really can't provide any more information since the built-in… more

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