196 results found

1. aol mail ad's web store a fake, fraud

   I tried to by a Christmas themed wall decoration with led lights from an ad on my AOL mail, but marlowlaneo.com seems to be a fake online store in China that Norton is now blocking, so we are out over $50. AOL does not seem to vet or stand behind their advertisers.

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2. FIX YGM

   Get YOU'VE GOT MAIL back working like it always was. It been 2 year since it has stop work properly. I just can't understand how hard it can be to get something that simple to not be able to FIX it.

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3. When I post something on AOL News my whole email address shows instead of first name

   Why is it when I post something and someone replys to me it shows my whole email address instead of just the first name like everyone else. This is dangerous as if I say something the person does not like they can email directly to me.

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4. I'm having viewing mails marked as unread, i is not showing the content of it once you view again but aol homepage screen

   'm having viewing mails marked as unread, i is not showing the content of it once you view again but aol homepage screen

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5. CUT BACK ON THE VULGAR SPAM 9/25/2026

   CUT BACK ON THE VULGAR SPAM 9/25/2026

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6. Forcing subscribers to view hundreds of pornographic spam email titles that must be deleted several times.
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7. How about letting me comment!

   Your comment on "‘Wheel of Fortune’ Fans Blast Show for ‘Worst Puzzle Ever’ After Cancer Survivor Loses Car - AOL" violates the community guidelines and has been rejected
   publisher's logo
   Chester Sat 19 Sep 2026 06:57:12 PM
   Never heard of that word.
   Learn More
   Please explain what COMMUNITY STANDARDS are being violated here! I have not been able to post a comment for YEARS! I have even posted the word TEST and get the same violating the community standards nonsense! I must have made one of your censors really mad!

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8. Font size on MY computer becomes too small or too large, even though I did nothing to change it

   When I type an email in Book Antiqua 12 point, the type size changes on me. Now it looks like Book Antique 6 point -- even though the setting are correct (Book Antique 12 point) and I did not to instigate the change.
   
   This has happened multiple times. It has been temporarily "fixed" by reinstalling AOL Desktop Gold. But the problem keep coming back. That is, the typeface size changes on its own -- either becoming too small to read or too large to use.
   
   The recipients of my emails DO get them in the proper size (12 point). The problem is that the typeface is either too large or too small ON MY COMPUTER when I type the emails.
   This is clearly a systems issue or "BUG". Please fix it.

   When I type an email in Book Antiqua 12 point, the type size changes on me. Now it looks like Book Antique 6 point -- even though the setting are correct (Book Antique 12 point) and I did not to instigate the change.
   
   This has happened multiple times. It has been temporarily "fixed" by reinstalling AOL Desktop Gold. But the problem keep coming back. That is, the typeface size changes on its own -- either becoming too small to read or too large to use.
   
   The recipients of my emails DO get them in the proper size (12 point). The… more

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9. what happened to the news stories that used to pop up when I mouse-over the weaather icon

   what happened to the news stories that used to pop up when I mouse-over the weather icon?

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10. Desktop Gold ads

    Unable to remove the welcome screen when opening the AOL Desktop Gold. Please fix the issue asap.

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11. Scrolling Improvement For "My Mail Folders"

    Over time I have created numerous folders under the "My Mail Folders" area of the AOL email template. The created mail folders, by default, arrange themselves in alphabetical order. Unlike most alphabetized menu listings, in any typical program, one cannot open their list of folders and simply press a letter key, G, H, S, etc., to be advanced down the list, to the folders that begin with that letter of the alphabet. At present, one has to slowly scroll down through 50 or 100 email folders, to get to the folder names that begin with whatever letter of the alphabet they are looking for. Please improve this folders arrangement to operate more consistent with other typical software.

    Over time I have created numerous folders under the "My Mail Folders" area of the AOL email template. The created mail folders, by default, arrange themselves in alphabetical order. Unlike most alphabetized menu listings, in any typical program, one cannot open their list of folders and simply press a letter key, G, H, S, etc., to be advanced down the list, to the folders that begin with that letter of the alphabet. At present, one has to slowly scroll down through 50 or 100 email folders, to get to the folder names that begin with whatever letter of the alphabet… more

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12. You are advertising a scam company, CHICV, on your welcome page. Please stop!

    AOL is large enough it should check out its paid advertisers allowed on its "Welcome" page. One of those is CHICV. I paid for product because of your approved ad on the Welcome page and never got a confirmation of the order. And the company does not respond, in Asia.

    Also Trustpilot has many complaints of poor products or no products. I paid through PayPal, thinking it was safe. I complained to them to stop allowing CHICV to use their payment plan. Now I am advising AOL they may be allowing a scam company to use their welcome page to push "a scheme."

    I would hope AOL would ALWAYS check on an advertiser BEFORE letting them in your front door TO US. I have been with AOL I believe for well over two decades, joining when you had modems.

    There are other advertisers I see that are on the edge when advertising on your Welcome page, like the ceiling projection with moving objects in a child's bedroom. That company lied, with customers actually running warnings on YouTube on this product.

    I have the product and it is a toy, no motion projecting from their postage-sized still BS on the ceiling. Why does AOL allow this, making money off our membership?

    I have to now ignore all your ads in the Welcome page, knowing AOL is not checking the product.

    Gary Kallback, gkallback@aol.com, Easley, SC 29642

    AOL is large enough it should check out its paid advertisers allowed on its "Welcome" page. One of those is CHICV. I paid for product because of your approved ad on the Welcome page and never got a confirmation of the order. And the company does not respond, in Asia.

    Also Trustpilot has many complaints of poor products or no products. I paid through PayPal, thinking it was safe. I complained to them to stop allowing CHICV to use their payment plan. Now I am advising AOL they may be allowing a scam company to use their welcome page to… more

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13. deutsch statt englisch als Standard
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14. impossible to copy/paste a list of emails as before in the to: field

    Why isn't it possible to copy/paste emails. I explain. If I create an email with 20 contacts, save it in draft, come back later want to copy/paste the 20 emails to create another email, this is impossible, I find this crazy!

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15. AOL HAS HAD SOME AWFUL SERVICE! AS A PAYING MEMBER, AOL SHOULD HAVE BETTER PROGRAMS, EXTRAS LIKE LIFELOCK, MCAFEE, ETC. SELDOM WORK!

    AOL SELDOM WORKS CORRECTLY! AND, AOL OFTEN GETS HACKED! AS A PAYING MEMBER FOR MANY YEARS, THE AOL PROGRAM SERVICE IS EXTREMELY FRUSTRATING. AOL DESKTOP IS AWFUL (STATES IT IS UP TO DATE,THEN DOES NOT FUNCTION), AND AOL IS VERY JUMBLED AND SLOW. AS A PAYING AOL MEMBER, I DID RECEIVE EXTRAS LIKE VPN, COMPUTER REPLACEMENT INSURANCE, MCAFEE, LIFELOCK, AND OTHER. BUT, SOME DO NOT WORK CORRECTLY FOR MANY YEARS! MCAFEE KEPT DISCONNECTING AND WANTED TO CHARGE ME FEES! LIFELOCK WANTS ME TO PAY THROUGH NORTON! I STARTED PAYING FOR AOL SERVICES IN EARY 2000'S. AOL CHARGED ME APPROX $11/MONTH AND I WAS TOLD NO INCREASES..... THEN, I GET BILLED MORE... UP TO $15 PER MONTH. I CALLED AOL TO COMPLAIN; AOL REP WAS VERY RUDE! THEN RECENTLY, AOL MONTHLY STATEMENT WENT UP TO $20 PER MONTH. AOL HAS HAD MANY PROBLEMS THROUGH THE YEARS!!! PROBABLY, THE FREE AOL EMAIL SERVICE IS BETTER! REALLY WISH MY AOL DESKTOP GOLD WORKED AND I WOULD BE CONTACTED BY AOL PRIOR TO ANY INCREASED BILLING! WHY DO I STAY WITH AOL? BECAUSE WHEN AOL WORKS, IT IS GREAT! AND, I DON'T WANT TO CHANGE MY EMAIL ADDRESSES! I COULD JUST USE AOL FREE EMAIL SERVICE AND KEEP ALL MY EMAIL ADDRESSES? AOL, PLEASE FIX THE AOL DESKTOP GOLD PROGRAM PROBLEMS AND LOWER MY MONTHY COST AS INITIALLY PROMISED! I HAVE RECENTLY COMPLAINED TO AOL, BUT NO RESPONSE YET!

    AOL SELDOM WORKS CORRECTLY! AND, AOL OFTEN GETS HACKED! AS A PAYING MEMBER FOR MANY YEARS, THE AOL PROGRAM SERVICE IS EXTREMELY FRUSTRATING. AOL DESKTOP IS AWFUL (STATES IT IS UP TO DATE,THEN DOES NOT FUNCTION), AND AOL IS VERY JUMBLED AND SLOW. AS A PAYING AOL MEMBER, I DID RECEIVE EXTRAS LIKE VPN, COMPUTER REPLACEMENT INSURANCE, MCAFEE, LIFELOCK, AND OTHER. BUT, SOME DO NOT WORK CORRECTLY FOR MANY YEARS! MCAFEE KEPT DISCONNECTING AND WANTED TO CHARGE ME FEES! LIFELOCK WANTS ME TO PAY THROUGH NORTON! I STARTED PAYING FOR AOL SERVICES IN EARY 2000'S. AOL CHARGED ME APPROX $11/MONTH… more

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16. What's the deal with this ???

    all i see id aol desktop gold

    Message from Leaf:
    That explains the problem. AOL Desktop Gold is the program you’re using to open Ancestry.com, and it may not complete Ancestry’s browser validation check reliably. Windows 11 can still be compatible; the issue is likely the browser built into AOL Desktop Gold rather than Windows itself.
    You’ll want to install and use the latest version of Google Chrome or Mozilla Firefox on your Windows 11 computer, then sign in to Ancestry.com there. This should avoid relying on AOL Desktop Gold’s browser for the security check.

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17. On aol desktop gold i have a different print preview since i got a new printer

    Since i got a newer version of my printer, on aol desktop gold i cant choose how many pages i want to print anymore

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18. Stop reformatting my documents!

    Please stop reformatting my documents! I used to be able to copy and paste documents with my own easy to read formatting. AOL has decided to alter every document I attempt to send by changing my spacing, not only between sentences but also between paragraphs. Just stop it!

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19. Add checkboxes in mailbox

    It would be great if you could add the OPTION to enable checkboxes for messages in the mailbox. This way when enabled we don't need to hold down the control key to select multiple messages

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20. URGENT - CASE # 34509437 (Agent Oliver) Spent over 75mn - NOT RESOLVED - PLEASE HLP

    URGENT - CASE # 34509437 (Agent Oliver) Spent over 75mn - NOT RESOLVED - PLEASE HLP>

    I have been with AOL over 25 years now --- I had this issue before, and it happened again>
    MY FONT ISN'T WORKING PROPERLY - I always used GEORGIA 12PTS. (Writing and receiving emails) and Your agent tried every which way and it still did not work>
    Last time about 4-5 years ago had similar issue and it was resolved within minutes.
    Please I cannot use any Fonts - and the fonts that I have is HORRIBLE - I cannot read properly.
    PLEASE RESOLVE THIS ISSUE URGENTLY - or else I will have to move to a NEW PROVIDER - regretfully!. ... and I mean this - I like my comfort Zone.
    Thanks

    URGENT - CASE # 34509437 (Agent Oliver) Spent over 75mn - NOT RESOLVED - PLEASE HLP>

    I have been with AOL over 25 years now --- I had this issue before, and it happened again>
    MY FONT ISN'T WORKING PROPERLY - I always used GEORGIA 12PTS. (Writing and receiving emails) and Your agent tried every which way and it still did not work>
    Last time about 4-5 years ago had similar issue and it was resolved within minutes.
    Please I cannot use any Fonts - and the fonts that I have is HORRIBLE - I cannot read properly.
    PLEASE RESOLVE… more

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