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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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41 results found

  1. white list

    can u add back the white list

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  2. Browser/Email problems

    I'm having a number of problems. When I delete one email from my mailbox, it frequently deletes the next 2 or 3 as well. Loading emails to read often requires several attempts since the email shows up blank. Pages I am reading often close out with an aol search error message even though it was loaded correctly. The system has slowed down.

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  3. Out going emails

    When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!

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    0 comments  ·  Mail  ·  Admin →
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  4. Enlarging a page

    When I try to enlarge a website by using the square box next to the red X, there's a pop-up showing a multiple split screen overlay. Please omit the split screen feature. All I want to do is enlarge the page like before.

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  5. bulk mail list

    can u add the bulk mailing list back

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  6. bulk list

    can u add back the bulk mailing list

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  7. Add Draft Button at top of mail window

    With the main mail window open, there's buttons for New Old Sent, etc. Why not add a Draft button at the top instead of having to open Show Folder List, would save steps. I do a lot of drafting! Thanks!

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  8. Adg is not working properly

    When i am opening ADG , it is not showing the mails and such , I have to restart my computer for itto works proprly

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  9. WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

    WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

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  10. mail

    can u add the bulk mailing list or the white list back

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  11. I am paying $15.00 a month to use AOL, not be a beta tester

    Either I can't get on AOL or my PC freezes after I do. I am paying $15.00 a month to use AOL, not be a beta tester. It is very annoying.

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  12. I am disappointed that it seems the old desktop gold is gone, and what I get is the form that's accessible online when going to aol.com. I

    I'm afraid I don't have an idea for you. It seems it isn't worth my while to stick with my old paid aol membership, if I have to have the welcome screen be the same as the free one online. I'm still on the fence, but I think I may cancel after 25+ years of membership.

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  13. white list

    can u add the white list or bulk mailing list back

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  14. bulk mail list

    can u add the bulk mailing list back

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  15. aol news is terribly biased, trump winning the election is ninth news article today

    AOL should be unbiased in news reporting. Trump winning the election received a ninth place reporting article behind all the democratic wailing and moaning.

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  16. Can't access bank website

    some bank website is working on ADG, some are not due to compatibility issue

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  17. Saved Passwords, image editor

    If AOL actually wants to improve, then make "Saved Passwords" show up in my saved passwords list consistently. Also please restore the AOL-Mail image editor to what it was just months ago, please.

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  18. AOL Desktop Beta (allow installation on Admin accounts)

    Please allow the installer to work on full Admin accounts. Trying to test it in CrossOver for Linux but the installer wont work due to that.

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    0 comments  ·  Search  ·  Admin →
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  19. You are showing a fraudulent ad

    In your Hot News you are showing American stamps at a discount. That is NOT by the U.S. Postal Service!! The U.S. Postal service has a special coating on their stamps that shows up with ultra-violet light and these do not. If the USPS tests the letters, they can sue, they can NOT deliver your mail if they choose to. This is like using fake money to buy things. It should not be shown through AOL under Hot News!! If you want our USPS to go under, then use those and find a way to deliver your own mail because…

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  20. The constant changes are clearly deleting many good features. If it is already available and it is used, why change it. More options needed

    I want to access all mail like the past, page by page. I need to research previous responses constantly.

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    1 comment  ·  Mail  ·  Admin →
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