AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
163 results found
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aol instant messenger
BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.
1st ranked -
AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to
AOL Desktop Gold is not responding quickly, it takes a long time to open up a page sometimes. It also routes to a totally different page even though you clicked on the right thing. Pease have it check.
2nd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I HATE THE NEW YAHOO SEARCH.
BRING BACK AOL SEARCH, WHO DECIDED TO RANDOMLY GO TO YAHOO THAT DOESN'T SEND YOU TO THE LEGIT ITEM OR ADDRESS YOU PUT IN. JUST RANDON, FAKE SITES.
3rd ranked -
How to delete mail as in the past
Fix the latest update so I can delete mail easily
4th rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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Bring back AIM!
I speak for everyone, we need the little running man and IM chimes. Bring him back!
5th ranked -
When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.
6th ranked -
What's New page not being Kept Up to Date
The What's New page shows "March Update #1 - 3/16/2026 (Version 11.1.5071)" as the latest update. I have received two update since then. Please update the What's New page so we can see what has changed since the middle of March. Thanks.
7th ranked -
tech support
Horrible tech support
7th ranked -
Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
7th ranked -
comments on articles
Stop constantly censoring comments on articles because you feel it goes against YOUR rules. It is obvious you only do it went it criticizes the left.
10th ranked -
Why does my open screen state I need to install an update required soon?
Why does my open screen state I need to install an update required soon?
11th ranked -
something broken between AOL Desktop Gold and Facebook
In the past few days when I go to Facebook from inside my AOL software, I type in my email and password and the reCAPTCHA comes up and takes me through all kinds of loops before it says "try again". For 17 times!!! When it finally does accept what I'm doing, it takes me right back to the Facebook login screen and when I reinput the info, I'm sent right back to the reCAPTCHA. Is that something broken on the AOL side or the FACEBOOK side? If I come out of AOL and go in straight from Edge, I get…
11th ranked -
11th ranked
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The new default dark blue with black text is horrible. Very ******* the eyes. Could find no Settings to change it. Please give us options.
The new default dark blue with black text is horrible.
Very ******* the eyes. Could find no Settings to change it.
Please give us options.11th ranked -
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
11th ranked -
Got this message today is it legitamite ?
Is This legitimate ????
11th ranked -
Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
11th ranked -
AOL adding an unremoveable header/footer to a composed body email during printing!
How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank composed email for 30 years. NEVER have these AOL auto headers/footers appeared until last week! In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed. I still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone! My AOL address is autoprinting at the top of…
11th ranked -
News
Button for stopping news to go to the next page is missing.
19th ranked -
News & Weather -Unable to edit city
On Welcome Screen, "News & Weather" keeps changing my city. This has happened many times in past, but I was able to edit with my zipcode to show correct city & delete wrong city showing.
Today there was another city, so when I tried to edit/change name with zipcode it's adding a duplicate of the wrong city. Also, unable to delete wrong cities! Unable to edit, add or delete. When I try to edit an "X" pops up near wrong city & disappears, so one cannot click to delete it. I have been able to change in the past, &…19th ranked
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