AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
50 results found
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aol instant messenger
BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.
1st ranked -
Ads
I see you've made the ads side bar larger with no way to make it smaller, only to reduce the size of my email space. This is unconscionable.? Soon it will just be big ads and a little space to read our emails. Plus we can't eliminate these ads. Any ideas how to keep this decades long time client?
2nd ranked -
Multiple Large Ads to the Right of Every E-Mail
AOL has suddenly forced not one, not two, but MULTIPLE ads to the right of each e-mail panel—and you made them considerably larger as well—to the point that all e-mails are now of a minuscule size.
As I've said before, you can never have too many ads—and as large as you can possibly make them—right, AOL?
Why don't you just come right out and say it? You want to get rid of all your long-time loyal customers and become exclusively a huge ad platform. Trouble is, you won't have anyone left to whom to advertise.
Ever think of that, AOL?
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3rd rankedWe are making tweaks to try and reduce some of the negative impacts of the new Ads
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When I sign in to AOL DESKTOP GOLD it does not tell me I have mail like it use to do
When I sign in to AOL DESKTOP GOLD it does not tell me I have mail like it use to do
4th ranked -
Latest update
your latest software update is a step backwards. Does not honor my email preference to list oldest mail first, and takes forever to delete items from spam folder. how do I get rid of the latest update?
5th rankedThank you for the feedback. Please use the "Report a bug" option under the help menu. This will provide us with some additional logging information that will be crucial in understanding what is happening so that we can resolve it.
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How to delete mail as in the past
Fix the latest update so I can delete mail easily
6th rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
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Still the same problems after update
Still getting Not Responding after your update this past week. Still having lag time in opening emails and when they're loading. When deleted list of SPAM and deleted emails appear for permanent deletion, shaded lines appear before everything is loaded/appears. there is also lag time and not instant like it use to be. Ads still appear in my main email...why am i paying for GOLD??? You said to report a bug and I did but I'm sure other people are still having these problems as well. TEST BEFORE RELEASE!!!
7th rankedWe are collecting information on this issue to try and resolve it
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Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
8th ranked -
Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
9th ranked -
"YOU'VE GOT MAIL" STILL NOT WORKING
FIX "YOU'VE GOT MAIL" ANNOUNCEMENT PLESE!!!
10th rankedWe are digging into this issue and will have a fix out in one of the next release. We appreciate you bringing this to our attention.
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it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
10th ranked -
Need link extension for to AOL Browser for Acrobat Reader
Links don't don't work in the Adobe Acrobat Reader anymore using AOL browser. They only work now in Microsoft or the Google browsers. I don't want to use those browsers as default. Can AOL add the Acrobat Reader "link extension" to the AOL browser please?
10th ranked -
Pin browser tabs
Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.
10th ranked -
AOL adding an unremoveable header/footer to a composed body email during printing!
How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank composed email for 30 years. NEVER have these AOL auto headers/footers appeared until last week! In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed. I still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone! My AOL address is autoprinting at the top of…
10th ranked -
Trending Now in Search
This new feature needs to have an option to be turned off.
Don't like it, would never use it.
Please make an option for this new, unneeded feature.16th rankedWe are looking into the issues surrounding the trending searches and will have a fix out in an automatic update soon.
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requested message or attachment does not exist. Code EC-4007
requested message or attachment does not exist. Code EC-4007 Every email. And the spam folder I am having to over and over try to delete. This is annoying after being with AOL for more than 20 years. I called and they said they had no idea why.
16th rankedWe are reviewing this issue in order to determine what is going wrong and get an update to fix it. Please use the Report A Bug option in the help menu. That will provide us with crucial information about what is happening.
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16th ranked
We are investigating this issue. Please use the Report A bug item under the Help menu. This provides us with crucial information that will help determine the cause and get a fix available.
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CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
10th ranked -
Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
16th ranked -
column width
Requesting a feature suggested in 2021. The "Save Window SIze and Position" for the Mailbox window should also save the column widths.
The "Save Window Size and Position" should also save the column widths in the Mailbox window. Every time I select "Read" to open the Mailbox, I have to make the "My Mail Folders" column wider to fit all my folder names, and I have to make the "From" column wider to see more of the email addresses. Other apps and programs do this without the user even asking to save them - they just keep the widths the…16th ranked
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