AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Restore the old spam settings. Now we only have one setting.

    First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

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    138 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Great news! Based on your feedback we’re restoring some legacy spam controls. There isn’t a specific date when they’ll be available, but they are on our roadmap and will be added soon.

    Sincerely,
    AOL Product Support

  2. Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, ADG did not allow

    Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, AOL Desktop Gold did not allow me to do it. I was able to send more than 25 MB of attachments from the old AOL Desktop 9.8.2.

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    Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Spam Mail Deletion

    I would suggest that recently deleted "Spam Mail" should go into the "Recently Deleted" folder the way previous versions (Blue) of AOL did for years. This would allow review prior to permanent deletion, esp. if the Spam Mail were deleted in error.

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    Gathering Feedback  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

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    Gathering Feedback  ·  10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. why do we have to keep clicking

    Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!

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    Gathering Feedback  ·  0 comments  ·  Browser  ·  Flag idea as inappropriate…  ·  Admin →
  6. 6th ranked
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    Planned  ·  7 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??

    Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?

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    11 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!

    Sincerely,
    AOL Product Support

  8. ADBlock Plus

    My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy

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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!

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    5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.

    Sincerely,
    AOL Product Support

  10. Forget trying to fix AOL sounds and restore Windows OS media player. Simple.

    Dump your version of personalized sounds and restore the Windows Media Player. There are many sites from which all kinds of sounds may be downloaded and played. You have disabled this feature and forced us to consider your selections.

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    Gathering Feedback  ·  5 comments  ·  Sounds  ·  Flag idea as inappropriate…  ·  Admin →
  11. The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.

    The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.

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    Gathering Feedback  ·  5 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  12. Need for Email Dictionary for Users Who Inadvertently Add Misspelled Words, Including Names!

    I wrote yesterday requesting that AOL Gold users have their email dictionaries restored so that if users approve a misspelled word, they can go into their dictionaries and delete a word or name mistakenly approved so that it will not be accepted by the AOL spellcheck feature in the future. Today, I know more. If I misspell a proper noun or name and, for example, spell Dr. Yaryura, Yarura without the second "y," AOL Gold will accept the misspelled "Yarura," and I will look anywhere from rude to insulting to stupid because intelligent people in the communications field use their…

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    Planned  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Search mail feature!

    When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!

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    Gathering Feedback  ·  6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

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    Gathering Feedback  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. 15th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. allow spelling changes within spell check.

    after generating an email, one uses aol spell check and comes across a misspelled word-
    if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
    spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.

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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. I need the option of selecting email address in address card. That'a one of main reason I use AOL,

    I need the option of selecting email address in address card. That'a one of main reason I use AOL,

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    Gathering Feedback  ·  2 comments  ·  Address Book  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please rearrange MY MAIL FOLDERS as follows: New, Old, Drafts, Sent, Spam and then Recently Deleted....the way it is now is terribly confus

    Please rearrange MY MAIL FOLDERS as follows: New, Old, Drafts, Sent, Spam, and then Recently Deleted...makes much more sense!!!!! Please!!!!

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. I would like to recommend to having photos to auto-fit the window for the email.

    I would like to recommend to having photos to auto-fit the window for the email.

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    Gathering Feedback  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please modify your software to allow the column width for the " Email address" to be at least 2 to 3 times wider. When I receive emails from

    You need the column width to show all of "customer service @ agora financial." instead of just "customer service @ ". I have to move the top of the screen on each email to see who is sending me the email and cannot scan them and delete the trash. It is a waste of time to have to open the column wider each time to read who the Email is from. Thank you for your help.

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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