AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
51 results found
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aol instant messenger
BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.
1st ranked -
Ads
I see you've made the ads side bar larger with no way to make it smaller, only to reduce the size of my email space. This is unconscionable.? Soon it will just be big ads and a little space to read our emails. Plus we can't eliminate these ads. Any ideas how to keep this decades long time client?
2nd ranked -
Multiple Large Ads to the Right of Every E-Mail
AOL has suddenly forced not one, not two, but MULTIPLE ads to the right of each e-mail panel—and you made them considerably larger as well—to the point that all e-mails are now of a minuscule size.
As I've said before, you can never have too many ads—and as large as you can possibly make them—right, AOL?
Why don't you just come right out and say it? You want to get rid of all your long-time loyal customers and become exclusively a huge ad platform. Trouble is, you won't have anyone left to whom to advertise.
Ever think of that, AOL?
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3rd rankedWe are making tweaks to try and reduce some of the negative impacts of the new Ads
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Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
4th ranked -
What am I paying a monthly fee for when I get over 100 spam mails a day with no way to block them?
Posting for this same subject has been going on since at least 2019. Even if we could block them (AOL makes certain we cannot) it would show AOL cared about customers. I pay a monthly fee so am a customer. If you right click to block AOL tells you to wait five minutes. That is a joke, try it. If you click spam to send it there then you have about 200 a day to delete or keep and add another 100 or so every day. Time to get qualified technical support or give the ones you have permission to…
6th ranked -
WHY ARE YOU LETTING SO MUCH SPAM THRU TO MY EMAIL. THIS IS BAD, BAD, BAD! GET YOUR ACT TOGETHER PLEASE..
WHY ARE YOU LETTING SO MUCH SPAM THRU TO MY EMAIL. THIS IS BAD, BAD, BAD! GET YOUR ACT TOGETHER PLEASE..
4th ranked -
Latest update
your latest software update is a step backwards. Does not honor my email preference to list oldest mail first, and takes forever to delete items from spam folder. how do I get rid of the latest update?
6th ranked -
Add Send Only Address feature on AOL Desktop Gold
Add Send Only Address feature to AOL Desktop Gold
6th ranked -
AOL ADVERTIZING ON MY SCREEN IN AOL GOLD
I pay $17 a month for AOL Gold and I don't like the advertisement on right side of my screen.
it almost take up 1/2 of my screen WTF this is disgusting If this is how it is I going to cancel my AOL gold...9th ranked -
Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
9th ranked -
How to delete mail as in the past
Fix the latest update so I can delete mail easily
12th ranked -
Your latest update takes me an extra 4 key strokes to delete email form Spam folder...THANKS
Why not try a beta test first?
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12th ranked
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CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
11th ranked -
Pin browser tabs
Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.
12th ranked -
column width
Requesting a feature suggested in 2021. The "Save Window SIze and Position" for the Mailbox window should also save the column widths.
The "Save Window Size and Position" should also save the column widths in the Mailbox window. Every time I select "Read" to open the Mailbox, I have to make the "My Mail Folders" column wider to fit all my folder names, and I have to make the "From" column wider to see more of the email addresses. Other apps and programs do this without the user even asking to save them - they just keep the widths the…12th ranked -
Email image edit, AOL Desktop Gold
Please, please return our full image-edit features in AOL Desktop Gold email that we had last yr 2024. Please! Can you do that???
12th ranked -
I like how AOL Gold just up and stops working!
I like how AOL Gold just up and stops working and then presents a screen window that merely says "AOL HAS STOPPED WORKING" and then closes the program and says nothing else. I know AOL Gold is a junk, dumb program but just shutting off and collapsing is pretty stupid. All the while AOL takes your money. Sick.
12th rankedPlease use the Report a bug option in the Help Menu. This will send us valuable information necessary to determine the cause of the issue in order to find a solution.
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Saved Passwords, image editor
If AOL actually wants to improve, then make "Saved Passwords" show up in my saved passwords list consistently. Also please restore the AOL-Mail image editor to what it was just months ago, please.
12th rankedThank you for this feedback. We are actively looking for an improved solution to storing passwords that maintains the same level of security.
Also, we are actively looking to add more image edit capabilities back to AOL Desktop Gold. The original image editing feature became outdated. Please standby, these features are coming soon.
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Browser tabs load in reverse sequence from prior session. I have 7 open tabs,
I have 7 open tabs. When I sign off and restart the 7 tabs load up in reverse order from the prior session.
12th rankedThank you for bringing this to our attention. We are working to resolve this issue in a future update.
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