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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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62 results found

  1. aol instant messenger

    BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.

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  2. Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog

    I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.

    1. Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).
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    Under Review  ·  9 comments  ·  Sounds  ·  Admin →
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  3. GET RID OF JUNK MAIL!

    WAY TOO MUCH JUNK MAIL COMING INBOUND!!! This has to stop NOW!! Set up some tools to eliminate this issue. At this point, my email is useless due to the large amount of junk/ads coming to my inbox!!! NOT HAPPY!!!!!!!!!!!!

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    0 comments  ·  Mail  ·  Admin →
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  4. AOL Desktop Gold software not showing images that are within the email.

    I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through

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  5. WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

    WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

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    0 comments  ·  Other  ·  Admin →
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    Thank you for this feedback. Please use the Report a Bug option under the Help menu. This will provide our engineers with some information that we can use to resolve this issue. Please include any details about what specific website you are using.

  6. Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it

    Still getting 50 or more SPAM a day. Wastes my time making sure that there is nothing good in that file. STOP all the SPAM. You have done it before so, how hard is it to STOP it NOW?

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  7. spam

    Too much spam is being allowed thru again. You controlled it for a while, and now it is out of control again.

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  8. BLOCK "UNKNOWN SENDER@UNKNOWN DOMAIN"

    Somehow this is unable to be blocked. And if you report it as spam, it goes to your inbox.

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    0 comments  ·  Mail  ·  Admin →
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  9. Add Send Only Address feature on AOL Desktop Gold

    Add Send Only Address feature to AOL Desktop Gold

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    Under Review  ·  1 comment  ·  Mail  ·  Admin →
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  10. Out going emails

    When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!

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    Under Review  ·  0 comments  ·  Mail  ·  Admin →
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  11. STOP THE COUNTLESS ADS covering every page.

    Have any of you geniuses at AOL even tried reading an article?? With all the ads covering the content of the article there are only small bits of written material between the ads -- making it so hard to read, it is not worth clicking on any article.

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  12. Microsoft

    I have been asked to install Microsoft . Net8.
    Is this valid?

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    1 comment  ·  General  ·  Admin →
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    Yes. Over the coming weeks you will receive a prompt to install .Net 8. This is a Windows requirement for AOL Desktop Gold to continue to make updates to its software and fix bugs that are reported by our community.


    If prompted, please click the accept button. Other applications will also be promoting .Net 8 in the near future.

  13. AOL adding an unremoveable header/footer to a composed body email during printing!

    How to delete auto-printing of Date, Subject, To and From when printing emails!  I have copied and pasted into a blank composed email for 30 years.  NEVER have these AOL auto headers/footers appeared until last week!  In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed.  I  still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone!  My AOL address is autoprinting at the top of…

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  14. Vulgar parasite ads

    I am VERY tired of seeing parasite ads with ridiculously large worms coming out of a partially clothed female.

    JH

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  15. 14th ranked

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    0 comments  ·  General  ·  Admin →
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  16. Get welcome fixed from hackers

    Get welcome fixed so I can read articles----Every time I try to read news or articles I get some garbage about I need to update and it will ONLY cost a few dollars Call this number Shouldn't AOL be watching for this kind of scam deal-Once again someone is not doing their job or have been cut out for some automated thing that doesn't work but it is cheap Already pay for AOL benefits so this is sh**

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    0 comments  ·  Welcome  ·  Admin →
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  17. AOL Moderators Repeatedly Ignore Reported Vile Poster "TheOriginalMittens"

    I've repeatedly reported this poster for vile comments and pornographic memes and AOL has done NOTHING. Other posters have their posts rejected for benign banned words or sometimes posts just disappear. DO YOUR FREAKING JOB!

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    0 comments  ·  News  ·  Admin →
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  18. Mail from contacts only !!!! Why is this not option no longer available ???? Hundreds of emails a day !!! This unacceptable !!!!!

    If I had to rate customer service at AOL is would be a CAPITAL F FOR FAILURE !!! HORRIBLE I WOULD FIRE ENTIRE STAFF

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  19. 14th ranked

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  20. Sent emails not being put in Sent folder

    Sent emails not being put in Sent folder.

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    1 comment  ·  Other  ·  Admin →
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