AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Add "To" Address to Address Book Automatically

    Please restore the feature that added the "To" address to the Address Book automatically when sending an e-mail. This used to be an optional setting, but that option is no longer there.

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    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow MOVE an email between: Inbox, Drafts, Deleted, Sent or Spam

    On my smartphone or tablet AOL APP: I can move an email from any of my lists to any other list.
    On my desktop gold, I do not have that full flexibility. Please add this function to the desktop gold AOL

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Any chance we'll get back the ability to hit Ctrl and Enter and have it Send our emails?

    AOL used to allow us to use our keyboard to Send an email by simply holding down the Ctrl key and hitting the Enter key.

    Any chance they can add that back again. It should be a very simple macro command.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. How do I simply change screen names? You have made AOL so complicated it is basically useless. What are you idiots thinking?

    How do I simply change to another of my screen names. AOL is now so complicated it is basically useless. What are you idiots thinking?

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  5. Every time I close my AOL Gold it disappears

    Every time I close my ADG it disappearing from the screen leaving me with a file that cannot be used or find
    The only way that is working right now is by creating a shortcut from the folder and by reinstalling it

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Favorites

    The Favorites no longer are putting them in alphabetical order that i i try to add. please put back that feature for me.

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    1 comment  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  7. favorites

    I can no longer delete unwanted entries in 'My Favorites". Why not?

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  8. windows 11

    We can have multiple users with their own space on Windows 11, sharing the PROGRAM FILES & PROGRAM FILES (x86) intalled apps.

    But because AOL GOLD is in a C:\USER directory of one user, other users of a HOME system can't see AOL GOLD on their desktops

    Will this be soon changed to install AOL GOLD so all users can get to it? i.e. installed in C:\PROGRAM FILES

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  9. Can AOL please stop with the large 'banner ads' at the top of its pages?

    The large 'banner ads' at the top of the pages are distracting. Chances are, I would never buy/utilize what is being offered. I would even pay more if I could totally eliminate ads from the AOL pages.

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. y do i get browser not supported any longer?

    if u no longer want aol users please keep up not doing anything

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  11. Rejection of "Welcome" posts

    Even if I write the most innocuous posts they get rejected so it's quite obvious that the robot censors aren't rejecting the posts for content but rather the address they come from

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    0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  12. quickbooks compatibility

    I cannot send reports out of Quickbooks with AOL because of some security issue. Can you fix this or tell me how. Quickbooks thinks AOL is not secure but it will allow me to send reports through GMAIL. If you do not fix this I will have to switch to GMAIL.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Wildcards

    Please, please, please restore the option to use wildcards to block spam.

    Almost all my spam is coming from one source that could be blocked if I could use a wildcard in my spam-control settings.

    So many people are asking for this. Everyone would benefit.
    The inability to use wildcards is a major reason I don't recommend AOL to anyone.

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. YAHOO

    I HAD TO UNINSTALL & REINSTALL "AOL DESKTOP GOLD" & IT SHOWED THAT STINKING"YAHOO" AS THE "PUBLISHER" !!!!!!!!!!!!!!!!!!!!!!!!!!! WHAT IS UR **** PROBLEM **** "AOL" ??????????????? U PROMISED THAT THIS WORTHLESS "AOL GOLD" WOULD BE LIKE THE "OLD" AOL WE HAD & KNEW ........HOW MUCH MORE R U GOING 2 "LIE" 2 US ?????????????????????

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  15. 4th ranked

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  16. Favorites

    I no longer can arrange the items in "My Favorite Places" the way I want to.

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  17. This morning, after many years, I'm no longer able to sort "My Favorite Places" numerically or alphabetically. What happened?

    This morning, after many years, I'm no longer able to sort "My Favorite Places" numerically or alphabetically. What happened? The two tech support people could not help me. I've been sorting My Favorite Places every day for many years. Today it won't let me anymore. Why?

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    0 comments  ·  Favorites  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email are not MOVING INTO FOLDERS THAT YOU WANT TO SAVE THE EMAIL ??? WHY ???

    EMAIL ARE NOT MOVING OVER TO FOLDERS THAT YOU WANT TO SAVE WHY ??????? I DONT GET IT !!!

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  19. away message text format does not allow spaces nor enter

    When typing an "away message" it does not allow spaces nor enter at the end of a sentance. It appears as if it is a run on sentance

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  20. Getting a request to have a unified inbox option on Aol Desktop Gold.

    Getting a request to have a unified inbox option on Aol Desktop Gold.

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