AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
Our Feedback Policy has more on the policies that apply to your feedback.
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Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, ADG did not allow
Please expand the size of attachments to more than 25 MB. Because when I tried to forward the exact email that I received, AOL Desktop Gold did not allow me to do it. I was able to send more than 25 MB of attachments from the old AOL Desktop 9.8.2.
1st ranked -
Spam Mail Deletion
I would suggest that recently deleted "Spam Mail" should go into the "Recently Deleted" folder the way previous versions (Blue) of AOL did for years. This would allow review prior to permanent deletion, esp. if the Spam Mail were deleted in error.
2nd ranked -
3rd ranked
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"BLOCK EMAIL" made simple + easy!
PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!
4th rankedWe’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.
Sincerely,
AOL Product Support -
why do we have to keep clicking
Why do we have to keep clicking backwards to get back to article #1? Refresh used to do it instantly but you've removed that option. And no, clicking on "refresh" at the AOL logo does not do the same - it only refreshes the page you're on!
5th ranked -
A simple way to get rid of emails that are outdated
A simple way to get rid of outdated email
6th ranked -
How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??
Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?
7th rankedWe appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!
Sincerely,
AOL Product Support -
ADBlock Plus
My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy
8th ranked -
Forget trying to fix AOL sounds and restore Windows OS media player. Simple.
Dump your version of personalized sounds and restore the Windows Media Player. There are many sites from which all kinds of sounds may be downloaded and played. You have disabled this feature and forced us to consider your selections.
9th ranked -
The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.
The AD-Free AOL Mail only applies on webmail and not on the ADG's Homepage.
10th ranked -
I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.
I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.
11th ranked -
Search mail feature!
When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!
11th ranked -
13th ranked
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allow spelling changes within spell check.
after generating an email, one uses aol spell check and comes across a misspelled word-
if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.14th ranked -
news delete
Give me the option to delete your news feed, I don't need to be told how to think.
15th ranked -
I need the option of selecting email address in address card. That'a one of main reason I use AOL,
I need the option of selecting email address in address card. That'a one of main reason I use AOL,
15th ranked -
Please rearrange MY MAIL FOLDERS as follows: New, Old, Drafts, Sent, Spam and then Recently Deleted....the way it is now is terribly confus
Please rearrange MY MAIL FOLDERS as follows: New, Old, Drafts, Sent, Spam, and then Recently Deleted...makes much more sense!!!!! Please!!!!
17th ranked -
I would like to recommend to having photos to auto-fit the window for the email.
I would like to recommend to having photos to auto-fit the window for the email.
17th ranked -
I have many favorite places but only use a few daily. Can I make the ones I use in bold type to make them eaiser to find?
I have many favorite places but only use a few daily. Can I make the ones I use in bold type to make them easier to find?
20th ranked -
Please modify your software to allow the column width for the " Email address" to be at least 2 to 3 times wider. When I receive emails from
You need the column width to show all of "customer service @ agora financial." instead of just "customer service @ ". I have to move the top of the screen on each email to see who is sending me the email and cannot scan them and delete the trash. It is a waste of time to have to open the column wider each time to read who the Email is from. Thank you for your help.
20th ranked
- Don't see your idea?