AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
43 results found
-
aol instant messenger
BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.
1st ranked -
How to delete mail as in the past
Fix the latest update so I can delete mail easily
2nd rankedThank you for this feedback. We have found the cause of this issue and are working on a fix. The next update should resolve this issue.
-
Still the same problems after update
Still getting Not Responding after your update this past week. Still having lag time in opening emails and when they're loading. When deleted list of SPAM and deleted emails appear for permanent deletion, shaded lines appear before everything is loaded/appears. there is also lag time and not instant like it use to be. Ads still appear in my main email...why am i paying for GOLD??? You said to report a bug and I did but I'm sure other people are still having these problems as well. TEST BEFORE RELEASE!!!
3rd rankedWe are collecting information on this issue to try and resolve it
-
Out going emails
When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!
4th ranked -
Please, please-- get our calendar fixed where it opens on MONTH instead of weeks!
AOL is sooooooooooooooooooooooooo slow in getting the calendar issue fixed!!!!!
5th ranked -
it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...
5th ranked -
Please make a Mac version of AOL
I recently got a Mac computer, I would like it if AOL had a Mac version of AOL Desktop.
5th ranked -
AOL adding an unremoveable header/footer to a composed body email during printing!
How to delete auto-printing of Date, Subject, To and From when printing emails! I have copied and pasted into a blank composed email for 30 years. NEVER have these AOL auto headers/footers appeared until last week! In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed. I still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone! My AOL address is autoprinting at the top of…
5th ranked -
Need link extension for to AOL Browser for Acrobat Reader
Links don't don't work in the Adobe Acrobat Reader anymore using AOL browser. They only work now in Microsoft or the Google browsers. I don't want to use those browsers as default. Can AOL add the Acrobat Reader "link extension" to the AOL browser please?
9th ranked -
Pin browser tabs
Now that we can rearrange browser tabs how about adding the ability to pin a browser tab.
9th ranked -
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
Please add the ability to attach a screenshot or video when submitting a bug report. Much easier for the devs and for me.
12th ranked -
Get gid of the warnings at the top of email...now two layers for God's sake...NO wrnings!!!
Yellow and black boxed warning about opening top of every email opened...STOP this I don't need warnings...get on with it!!!
12th ranked -
y'all have added several keystrokes to deleting mail with your updates. Thanks alot!
Beta test your updates first.
12th rankedWe are collecting information on this issue and will work on a solution.
-
CompuServe Gold sounds
It would be great to have the CompuServe welcome/gotmail/goodbye sounds on the CompuServe Gold client instead of the AOL sounds.
I have the sound files from a CompuServe 2000 install if you need them.
9th ranked -
Download Time
The download manager is great. However, could you update it to say how long it would take to download a file that is in the process of downloading?
12th ranked -
Delete content in "VIEWS" folder
Delete content in "VIEWS" folder
16th ranked -
fix the drop down menu on the search bar. It will not disappear and won't go into the background. It is a nuisance.
These "suggestions" or whatever they are are a nuisance. Please remove that feature.
16th ranked -
I can not change the privacy controls on the dashboard
I can not change the privacy controls on the dashboard no matter if I change browsers, turn off the VPN, etc. It says "OH NO Were were unable to process your request. START OVER.
Crazy, I've tried it through the desktop and mail.aol.com as well. Nothing works. I called into the helpline and spent forever talking with them about it. This was their best suggestion to submit feedback. PLEASE FIX!
30th ranked -
aol desktop gold, contacts, address book
When I delete a contact, it goes back to the top of the list. This is not ideal when deleting multiple contacts since I need to scroll down every time I want to delete a new contact.
I worked with AOL tech support and they said that this feature is not available. I think it will be better to have an option in the future to select multiple contacts that we want to delete (same as we do on emails).16th ranked -
block all sender except contacts is not working on AolDesktop Gold
block all sender except contacts is not working on AolDesktop Gold
16th ranked
- Don't see your idea?