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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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40 results found

  1. aol instant messenger

    BRING BACK AOL INSTANT MESSENGER, PEOPLE WANT IT BACK. SO BRING IT BACK.

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  2. Welcome, You've Got Mail, Goodbye voiced by Sonic the Hedgehog

    I love all the sound options you have for Welcome, You've Got Mail & Goodbye. However, could you make the 3 sound effects voiced by Ben Schwartz, Jaleel White, Tahj Mowry, Jason Griffith, Roger Craig Smith, and/or Christian Heywood. I figured since Sonic The Hedgehog has been very popular this decade with the movies, the Netflix series and Sonic Saturdays on Nickelodeon I thought it would be cool if one of the voice actors who played Sonic the Hedgehog could say "Welcome", "You've Got Mail" and "Goodbye" AOL effects.

    1. Ben Schwartz (voiced Sonic in Sonic Movie #1, #2 and #3).
    2nd ranked

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    Under Review  ·  7 comments  ·  Sounds  ·  Admin →
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  3. WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

    WHY IS IT I TRY TO SIGN IN TO MY BANK WITH DESK TOP GOLD, AND CAN'T. SIGN IN WITH MICROSOFT EDGE, NOT A PROBLEM

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    0 comments  ·  Other  ·  Admin →
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    Thank you for this feedback. Please use the Report a Bug option under the Help menu. This will provide our engineers with some information that we can use to resolve this issue. Please include any details about what specific website you are using.

  4. Enough with all the SPAM.

    Enough with all the SPAM. You started about 2 months ago dumping SPAM. Enough is enough.

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  5. AOL Desktop Gold software not showing images that are within the email.

    I am not receiving any images within my emails in 2025. What happened?? Please fix this. I need those images to come through

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  6. Out going emails

    When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!

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    Under Review  ·  0 comments  ·  Mail  ·  Admin →
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  7. Stop putting provocative ads showing nearly naked women in sexual positions on my ad feed. Keep doing this and I'll cancel AOL.

    Stop putting provocative ads showing nearly naked women in sexual positions on my ad feed. Keep doing this and I'll cancel AOL.

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  8. Paid for Ad block but still see ads

    I paid for the ad-free service you offer but im still seeing ads within desktop gold? Fix this please!

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  9. Add Send Only Address feature on AOL Desktop Gold

    Add Send Only Address feature to AOL Desktop Gold

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    Under Review  ·  1 comment  ·  Mail  ·  Admin →
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  10. AOL adding an unremoveable header/footer to a composed body email during printing!

    How to delete auto-printing of Date, Subject, To and From when printing emails!  I have copied and pasted into a blank composed email for 30 years.  NEVER have these AOL auto headers/footers appeared until last week!  In print preview, I've always turned off headers/footers and I would be able to print just the body of the email I composed.  I  still turn those printers options off but now AOL has attached these titles (Subject, Date, To and From) when I'm simply printing an email that I'm not even sending to anyone!  My AOL address is autoprinting at the top of…

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  11. Desktop gold should be free

    I get it aol has been in a bad financial spot for years but this new desktop software should be free instead of costing 6$ just to beta test and be nostalgic with the classic sounds, i only signed up for a 30 day free trial and then canceled it cause idk why something as simple as this isnt free....im only limited to using 4 or 5 features unless i pay money which is not right

    At least be free to use while the subscriptions are optional

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  12. Give us a free option and make the subscriptions optional

    I got to download desktop gold but its really irritating that i am only limited to just the browser and like 3 or 4 or so features unless i pay money, so i want the option for all of it to be free and the option to pay will still be there just....not be the solution to use it...cause why do i have to pay 6$ just to hear some nostalgia ?.

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  13. Home Depot emailed me 3 times today 1/28/25 didn't receive them. Wife emailed me from ther smart phone and it went to spam. what is going on

    Home Depot emailed me three times today/ 1/28/2025. I did not get the emails. My wife emailed me from her Smart Phone and it went into my spam folder. What is going on ?

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  14. Spam

    Please block emails that show up in my Spam folder with the following construct: NewOfferID(5numbers) and the domain changes.

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    0 comments  ·  Mail  ·  Admin →
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  15. Unable to reach you by phone

    I have been tryingf to contact AOL all morning but the recording is not responding. "Please say the first three letters of your email address" . I kept saying them and getting a repeat over and over. I am paying for my AOL subscription and am fed up! Running out of time now, having wasted half the morning.
    I finally got through by asking for billing instead of Tech support. The wait time is 20 minutes. Dont have time and will likely drop AOL soon as I am wasting $5 month.

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  16. I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions

    Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference

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  17. please stop loading my spam folder 100 to 200 a day is nonsense

    Stop with all this spam. 100 to 299 a day is ridiculous. You did not use to do this

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  18. Enough with all the Spam.

    Enough with all the Spam.

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  19. PLEASE ALLOW FOR MORE THAN 3 DOMAINS THAT CAN BE BLOCKED IN SPAM CONTROLS

    PLEASE ALLOW FOR MORE THAN 3 DOMAINS THAT CAN BE BLOCKED IN SPAM CONTROLS

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  20. Dark Settings Tabs

    The themes in the Personalization is great and adding a dark theme was a great idea. However, I have the dark theme applied but in the settings window, the tabs are still white (not the browser tabs but the tabs within settings for example backgrounds, sounds, toolbar, theme, & font and text). Everything else other than that is dark.

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