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AOL Shield Pro


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NOTE: This forum is not monitored for support-related issues. If you need assistance, please visit help.aol.com.

Tell us how we can improve your AOL Shield Pro experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, they are reviewed regularly and taken very seriously.


21 results found

  1. 20th ranked

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  2. Critical Updates

    I don't understand why it takes so long to update the browser, this browser is supposed to be "security focused", it's a Chromium based browser and they frequently release "important security" patches among other stability fixes, but AOL Shield Pro, is at version 101.0.4951.3, and the current version of Chrome as I write this, is 106.0.5249.119, this is the official page of the critical fixes they fixed https://chromereleases.googleblog.com/2022/10/stable-channel-update-for-desktop_11.html
    I think it is serious, because users are exposed, I will have to migrate to Google Chrome, where if they care about the safety of all its users.

    12th ranked

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  3. AOL Shield Pro Upgrade

    Good day, as of today Google Chrome browser is updated to Version 97.0.4692.99 and AOL Shield Pro so far is at Version 91.0.4472.6, there are many vulnerabilities that can affect us, this Web Browser is excellent, but it is very outdated :(

    12th ranked

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  4. A hacker has taken over my email account. There should be a clear button we can click on for help.

    Where it can easily be seen, out in the open, "Report a hacker" or "Report a scam". A "how can we help you?" window should pop up so we can talk to someone and get advice.

    4th ranked

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  5. Please allow us to sign in with an AOL account to sync settings and history across devices.

    In the fashion of Edge, it would be great if we could sign in with an AOL account to sync settings and history across devices.

    12th ranked

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  6. get rid of the i am not a robot screen

    for 25 years this interruption to sign in has not been necessary. It is irritating, pictures are often hard to see, therefore not possible to answer and frustrating.

    12th ranked

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  7. block out software

    when I sign into aol, my quicken deluxe software gets blacked out. ???

    11th ranked

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  8. BUY BETTER FASTER SOFTWARE

    OK BETTER PROTECION

    12th ranked

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  9. 12th ranked

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Please allow the original open pages to appear as a tabs. It now takes twice as long to switch between pages since the last update.

    Give option of showing open pages the old way - as tabs. It takes too long to switch from page to page using the numbered box - for those of us that need to work with multiple windows at once -switching back and forth.

    12th ranked

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  11. deletions

    Need A delete by email date capability. Way TOO MANY emails have accumulated on my PC, over 30,000 todate. Must be able to display deletion candidates first so that emails that want to be retained can be kept . THIS IS A MUST HAVE SUGGESTION!!!!!!!!!!!!!!!!!!!!!!!!!!

    9th ranked

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  12. Cannot play VuDu.com movies

    Update the Flash components to allow VuDu.com movie playback

    12th ranked

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  13. 20th ranked

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  14. 9th ranked

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  15. It does not support

    Please, make it compatible with Web WhatsApp.
    It does not work in Aol Shield Pro.
    Sorry, but I have to uninstall it.
    More things- it is the ancient 79th version that is not secure

    7th ranked

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  16. Chrome 80

    uninstalled....beacuse

    Please update latest chrome version 80, aol shield uses very old chrome version, its unsecure.

    3rd ranked

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  17. How to stop the unwanted pop up Ad's from AOL Pro

    Pop up Ad's in lower right corner of my screen.They use the corner during my while session.

    1st ranked

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    Gathering Feedback  ·  20 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 7th ranked

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    Gathering Feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  19. GET RID OF THE DO YOU WANT TO KEEP SIGN CHECK BOX

    get rid of the do u want to keep signed on box

    4th ranked

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    Gathering Feedback  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Can't login to Google Drive in Shield

    Lately I can't log into Google Drive even though I know for sure what my login email and PW are...but if I go to Chrome I can log in...that's happened to a few other sites I could normally log into in Shield, but won't let me know...HELP!

    2nd ranked

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    Under Review  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
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