Skip to content

AOL Shield Pro

← Customer Feedback for AOL


This forum is for you to make product suggestions and provide feedback. We’re always trying to improve our products and use the most popular feedback to make a positive change!

NOTE: This forum is not monitored for support-related issues. If you need assistance, please visit help.aol.com.

Tell us how we can improve your AOL Shield Pro experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, they are reviewed regularly and taken very seriously.


Tell us how we can improve your AOL Shield Pro experience.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

24 results found

  1. How to stop the unwanted pop up Ad's from AOL Pro

    Pop up Ad's in lower right corner of my screen.They use the corner during my while session.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  22 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. A hacker has taken over my email account. There should be a clear button we can click on for help.

    Where it can easily be seen, out in the open, "Report a hacker" or "Report a scam". A "how can we help you?" window should pop up so we can talk to someone and get advice.

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Can't login to Google Drive in Shield

    Lately I can't log into Google Drive even though I know for sure what my login email and PW are...but if I go to Chrome I can log in...that's happened to a few other sites I could normally log into in Shield, but won't let me know...HELP!

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  8 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. "new" AOL Shield Pro is not good...go back to older, previous version

    Return to previous version of AOL Shield Pro as soon as possible.....

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  11 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. I use AOL Shield. My wife uses AOL Gold. We feel that the "spell check" feature of Shield is better than the one on Gold

    Make the "Shield" version of of spell check available to "Gold." It seems superior to us.

    5th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. GET RID OF THE DO YOU WANT TO KEEP SIGN CHECK BOX

    get rid of the do u want to keep signed on box

    6th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. It does not support

    Please, make it compatible with Web WhatsApp.
    It does not work in Aol Shield Pro.
    Sorry, but I have to uninstall it.
    More things- it is the ancient 79th version that is not secure

    7th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. WHAT YOU NEED IS TO SET UP AN ICON TO DELETE HISTORY AND CACHE ON AOL SHIELD IF VERY COMPLICATED

    MAKE IT EASY AOL

    7th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. deletions

    Need A delete by email date capability. Way TOO MANY emails have accumulated on my PC, over 30,000 todate. Must be able to display deletion candidates first so that emails that want to be retained can be kept . THIS IS A MUST HAVE SUGGESTION!!!!!!!!!!!!!!!!!!!!!!!!!!

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Please allow us to sign in with an AOL account to sync settings and history across devices.

    In the fashion of Edge, it would be great if we could sign in with an AOL account to sync settings and history across devices.

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. block out software

    when I sign into aol, my quicken deluxe software gets blacked out. ???

    9th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. BUY BETTER FASTER SOFTWARE

    OK BETTER PROTECION

    15th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Stop the video from playing automatically.

    9th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. get rid of the i am not a robot screen

    for 25 years this interruption to sign in has not been necessary. It is irritating, pictures are often hard to see, therefore not possible to answer and frustrating.

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Theme

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Please allow the original open pages to appear as a tabs. It now takes twice as long to switch between pages since the last update.

    Give option of showing open pages the old way - as tabs. It takes too long to switch from page to page using the numbered box - for those of us that need to work with multiple windows at once -switching back and forth.

    17th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Where is spell check on new AOL Shield Pro??

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Critical Updates

    I don't understand why it takes so long to update the browser, this browser is supposed to be "security focused", it's a Chromium based browser and they frequently release "important security" patches among other stability fixes, but AOL Shield Pro, is at version 101.0.4951.3, and the current version of Chrome as I write this, is 106.0.5249.119, this is the official page of the critical fixes they fixed https://chromereleases.googleblog.com/2022/10/stable-channel-update-for-desktop_11.html
    I think it is serious, because users are exposed, I will have to migrate to Google Chrome, where if they care about the safety of all its users.

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Please Update AOL Shield Pro to 85 version. The current one, doesn't support Live webinar application, blocking live streaming presentations

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Gathering Feedback  ·  2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. I just received an email from this email address 'sharlinolstew@aol.com' that my acct would be closed in 24 hrs if not updated to new ver.

    What is that about?
    - G D Clamurro

    15th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Information Requested  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1
  • Don't see your idea?

AOL Shield Pro

Categories

Feedback and Knowledge Base

(thinking…)