AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
384 results found
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stop moving read messages to old messages folder. it's too easy to forget to reply to important messages when they are not in clear view.
stop moving read messages to old messages folder
Hi, this can be resolved by performing the following actions:
1. Tap the Profile icon.
2. Tap Settings & privacy.
3. Tap Inbox style under "Customize Inbox".
4. Tap Unified Inbox to keep messages in one folder.
6. Tap the Back icon to relaunch the app to view the changes. -
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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my account is gone for no reason
I created a new account but it became not valid after just a few days.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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If you accidentally delete an email, you can find it in the Trash folder where you can restore it, or permanently delete it.
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stop putting unread emails in my trash folder from organizations I read and do business with. also stop putting similar emails in my spam.
emails put in spam and trash that I have identified as safe.
Hi there. This can happen if you have a filter set on your email settings. Please log in at mail.aol.com through a laptop/PC, click Settings>More Settings>Filters. If you see a filter there, please delete it. Additionally, please review this article to make sure your account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account As for the legit emails going to Spam, please keep marking them as Not Spam so your personal spam filter learns to recognize them as legit. If you need help, please contact us at help.aol.com.
Thank you.
AOL team
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why is all my new mail going into the trash folder
why is all my incoming mail going in to the trash folder
Hi there. This can happen if you have a filter set on your email settings. Please log in at mail.aol.com through a laptop/PC, click Settings>More Settings>Filters. If you see a filter there, please delete it. Additionally, please review this article to make sure your account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account If you need help, please contact us at help.aol.com.
Thank you,
AOL team
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financial fraud services
*@yahoo.com
*@gmail.comWe want AOL users to enjoy their time on our platform, and we provide various tools and standards to allow you to make the most of your experience. If you encounter abusive or inappropriate conduct by others on AOL, we encourage you to report the offense so we can ensure that action is taken.
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"Undo" quit working.
fix "Undo"
I'm sorry to hear this! Are you still experiencing this issue? If you do, please try the following actions: uninstall the app, restart your mobile device, reinstall the app then switch to a different internet connection.
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Allow edit of contact e-mail addresses! One has a typo but if I try to correct it in a new message, the program re-inserts the typo!!!
I can't even see the contact list from old versions! Is that a FEATURE?
Hi there. To access and edit your contacts, tap on the More (3 dots) menu from the bottom right corner, select Contacts, select the one you wish to edit then tap on the 3 dots from the top right corner to edit, share, copy to clipboard or delete. If you need additional help, contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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I need you to give me instructions on how I can receive AOL E-MAILS in my G-mail APP. Send settings for SMTP, and other types of E-mails.
I want to receive my AOL E-MAILs in my GOOGLE G-MAIL APP.
Hi there. Please refer to this help article to see how to connect your AOL account in a third-party email app: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
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FOLDERS Where are the folders and move option to those folders?!!!!!!
There had been a heading for folders.At the Bottom of the emails to the right side they were 3 dots. 1 of the choices when you open the 3 dots was that you could move the email to a specific folder? Where are those choices now?!!!!
On the mobile app, the folders are at the bottom left of your screen. you can toggle between them, with the icon being the folder you're currently viewing.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
We also recommend to avoid publicly sharing your address.
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Nieuwe(bewaarde emails) verdwijnen automatisch naar oude emails soms weer terug en dan weer weg. vreselijk
vreselijk de laatste tijd.
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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the emails displayed when selected. all I get now is a blank message through the app
emails not displaying
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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You can switch between New/Old Mail and Unified Inbox at will, but this must be done from a PC's browser. Here are the steps:
1. Click the Settings icon | select More Settings.
2. Click Viewing email.
3. Under Inbox style, select Unified Inbox.
4. Click Back to Inbox or Back to New Mail when done.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Received emails don't always go to new mail folder. I've had too many new emails received go into old mail, trash, spam or archive folders.
let the user decide what folder to store the new emails after viewing.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
- Don't see your idea?