AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
384 results found
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im getting in excess of 200 spams daily. what can i do ?
i am being spam bombed, please help.
Hi there,
If you’ve started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. This can also be an indication that another login account has been compromised.
More details here: https://help.aol.com/articles/Control-excessive-spam-email
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Offer support for non paying members like other email platforms.. My outgoing email is not sending and I have no one to call
Support needed
Thank you for your feedback.
To see the support options available for you, please use the following link: https://help.aol.com/contact/ We offer also email support.
I really hope this helps. -
We are sorry, but this feature is not available.
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i can't open web pages in email, help
links will not open
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data
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links in emails are not working
when I click on a link in an email nothing happens.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below: 1. Clear the app’s cache 2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove 3. Restart your mobile device 4. Lastly, switch the internet connection from WiFi to mobile data
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Where is my AOL address book in Android app? Only email used previously pop up. I have many email addresses in AOL, not in phone contacts.
And use AOL address book in App NOT phone contacts.
To find the address book you should go to the option “Compose” and then to the option “To” and if you click on the right you can see all the contacts.
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my folders keep disappearing.
folders disappearing
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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Fix the email folders so that ALL FOLDERS are shown ALL THE TIME and NOT just "some random" folders! PLEASE SHOW ALL FOLDERS ALL THE TIME
SOME FOLDERS ARE NOT SHOWN
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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can't delete ads from my email on phone. fix this.
make it possible to delete ad when I click to delete it just shows me the ad
AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. Permanently remove ads by purchasing Ad-Free AOL Mail subscription.
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why is all my new mail going into the trash folder
why is all my incoming mail going in to the trash folder
Hi there. This can happen if you have a filter set on your email settings. Please log in at mail.aol.com through a laptop/PC, click Settings>More Settings>Filters. If you see a filter there, please delete it. Additionally, please review this article to make sure your account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account If you need help, please contact us at help.aol.com.
Thank you,
AOL team
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Fix the app. It keeps scrolling to the bottom while I'm trying to reply to an email.
Fix the app. It scrolls to the bottom while I'm trying to reply to emails. Then I scroll up and it scrolls back down. It's very frustrating. Other email apps don't do this, such as Samsung email.
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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fix the third party mail app one time password generator, please
pop imap emails
Due to some recent changes designed to improve the safety of our platforms and member privacy, we’ve made the process to create App Specific Passwords more secure. This can result in some difficulty when trying to set up an ASP from a new device.
Please ensure that you try creating an app password without using an Incognito browser and use a browser where you have signed into that account in the past, for at least a couple of days. If this is not successful, there may not be a workaround; as we don't know if or when this feature will be available, we encourage you to use Webmail or the AOL app to access your email.
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I have not received any new emails on my Android phone since May 28, 2022. What's going on? Will not allow me to sink with email! please fix
I open the AOL app, and there are no new emails since May 28, 2022, why?
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app.
If you're still encountering problems after performing these steps, please reach out through https://help.aol.com/contact and give us more details.
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how to add contacts in app
need to add or modify contacts!
Hi there! We'd like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hello there! If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. More info here: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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Hi there, I’m sorry to hear that!
We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you! -
I cannot find my contact list with this new format.
contact list is not visible.
Hello there! The new version of the AOL app gives instant access to the great features you love about AOL Mail.
To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :
1. Tap on Contacts on the left menu.
Hope this helps!
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fix following problem. cannot add attachments to email via my phone (Samsung Galaxy Note)
I compose an email. I click "Paper clip" to att attachments and get a list. the pic I want is on list but cannot click on it. stylus has no effect.
Sorry to hear about your issue, please try reinstalling the app and let us know if the issue persists.
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Downloaded app. Where did my email contacts go? Thanks.
Where are my email contacts?
In order to access your contacts, please tap on Compose and then tap the “Address Book” icon.
- Don't see your idea?