AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
688 results found
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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my email address is totally not working, it appears red triangle, I don't know what might happened
my email address is totally not working, it appears red triangle, I don't know what might happened
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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fix the third party mail app one time password generator, please
pop imap emails
Due to some recent changes designed to improve the safety of our platforms and member privacy, we’ve made the process to create App Specific Passwords more secure. This can result in some difficulty when trying to set up an ASP from a new device.
Please ensure that you try creating an app password without using an Incognito browser and use a browser where you have signed into that account in the past, for at least a couple of days. If this is not successful, there may not be a workaround; as we don't know if or when this feature will be available, we encourage you to use Webmail or the AOL app to access your email.
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when responding to emails the page jumps to bottom?
emails responses cause page to jump to bottom
Hi there. Please make sure you have the latest update to the UI, One UI 5.1. You can go to your device's settings, tap on ''Software update'' to see if this update is available for you. If it's not, please try again later. Additionally, if you do have this version, please check to have the latest keyboard 5.6.10.25. Settings>General management>Keyboard list and default>Samsung Keyboard>About Samsung Keyboard (bottom of page)>Update. If you need additional assistance, please contact us at help.aol.com
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Hi there. The maximum size of an email, including attachments/contacts, email body, should not exceed 25MB.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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the emails displayed when selected. all I get now is a blank message through the app
emails not displaying
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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You can switch between New/Old Mail and Unified Inbox at will, but this must be done from a PC's browser. Here are the steps:
1. Click the Settings icon | select More Settings.
2. Click Viewing email.
3. Under Inbox style, select Unified Inbox.
4. Click Back to Inbox or Back to New Mail when done.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Figure out why I can't get all my mail on my android that I get on my computer. I've missed a lot of personal mail.
My email doesn't show up the same between my computer and android. Why do I need to set a list of "filters" for receiving my mail? I want it like the main computer.
I can't set auto response from android like from computer. I need to let people to know that my computer is crashed and I can't respond to them the same way.How do I send this?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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Here's an article with more info regarding your issue: https://help.aol.com/articles/change-your-sending-name-in-new-aol-mail
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Impossible to reply to emails. when you start typing it goes to bottom of sent email and can't see what your typing
Impossible to reply to emails. when you start to type cursor bounces and can't see what your typing.
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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my emails on android are not syncing to delete with my pc
when I delete emails from my android phone, they still show on my pc
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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If you change this on webmail, the action will reflect within the app. Here's how to change from new/old to unified inbox style: https://help.aol.com/articles/switch-your-inbox-style-in-aol-mail
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Fix the app. It keeps scrolling to the bottom while I'm trying to reply to an email.
Fix the app. It scrolls to the bottom while I'm trying to reply to emails. Then I scroll up and it scrolls back down. It's very frustrating. Other email apps don't do this, such as Samsung email.
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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I found it difficult to get to sent messages and archives had to go through multiple streams to get to it should have sent emails on header
all files should be listed in the header box on the home screen.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp
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the font should not go up the screen when zooming in.
aol app font issue
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp
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