AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
731 results found
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Fix latest Android update.
Now read emails stay unread as well as deleted and emails filed in folders revert back to unread emails.
We believe the issue is fixed now, please update to the latest release.
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I believe a new upgrade is causing emails to reappear once they have either been moved to a folder or deleted. They come up again as unread
upgrade glitch!
Hi there. This issue should be fixed in the new update to the app. If you're still experiencing any issues, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Hi there, Dark Mode can be switched on or off through the Themes menu. If you encounter any issues let us know at help.aol.com.
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Hi there. This issue should be fixed in the latest update to the app, please check for updates on your device. If you encounter any further issues, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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While most spam emails are being caught by our spam filters, occasionally some can slip through.
When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific place are not good and helps us make AOL Mail even better at recognizing future spam emails.
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I don't receive all my emails. I didn't have that problem with the old format. go back to the old format
There are too many emails I DON'T receive. Go back to old format, it was much more reliable
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Paid account
stop showing me effing ads when I have a paid account. I'm getting sick and tired of this *! I shouldn't have to swipe off any * advertisement when I pay you people every single freaking month and have for years. I don't care that I'm accessing this online!
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://x.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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it's inappropriate to continue to send me ads that I didn't ask for.. this violates my privacy
privacy violation of ads
AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. You can permanently remove ads by purchasing Ad-Free AOL Mail subscription.
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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hate the ads that pop up while trying to get through emails your quality has went down sometimes harder to get it to download. Quality
Return to the old format stop the annoying ads....
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Hi there. If you're receiving too many spam emails, your account might be a victim of spam bombing. Please review this article to see what to do to overcome this: https://help.aol.com/articles/Control-excessive-spam-email
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When you delete an email, it goes to the Trash folder, where it will sit for 7 days until it's removed permanently. If you notice any issues or this process isn't working as intended, please report them at help.aol.com.
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I can't send or forward emails
every email I send returns undeliverable. how do I fix that?
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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Hi there. If you wish to have a unified mailbox, please log in at mail.aol.com through a laptop/PC browser, click on Settings>More Settings>Viewing email>Inbox style. If you close/re-open the AOL app you should see the changes in the app as well. If you need additional help, please contact us at help.aol.com
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Always a problem with emails transferring between folders. It says its moved but then it doesn't show up!
Just want your email to function properly! i always have trouble with moving emails between folders. It's annoying because I feel like I lose/forget messages. It says it's been moved from my new mail/inbox to a folder I created, but it doesn't show up there. it's been overnight..
We regret hearing that. Could you please reach out to us at help.aol.com so that we may look into it?
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Please repair this app so that it doesn't crash every time I try to check spam. Android 9
A App Crashes when checking spam
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
We're also available at https://twitter.com/AOLSupportHelp and https://www.facebook.com/AOLCustomerCare/.
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******* HACKERS
***@aol.com
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team
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Please autoset white color for'the letters in the mails when using the dark mode....
On most.of the.email.the letters are still in black so when you use the dark mode the email are unreadable. You need either to autoset white color for letters or allow the mail to remain with a white background.
Hi there. We want to investigate this further.
Please message us directly on X/Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page.
If you do not have a social media account, please contact us at help.aol.com. Thank you!
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.
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