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683 results found

  1. my folders keep disappearing.

    folders disappearing

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    When you delete an email, it goes to the Trash folder, where it will sit for 7 days until it's removed permanently. If you notice any issues or this process isn't working as intended, please report them at help.aol.com.

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  5. fix it! today I can't open any links.

    Today I can't open the links when I click on the buttons

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  7. I would like to change the picture on one of my AOL profiles

    there is no link to change my profile picture...

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    AOL lets you personalize your account by adding or updating a picture to your profile. Here are the steps you can take to update yours: 


    1. Sign in to your AOL account on your PC or laptop.
    2. Click your profile name.
    3. If prompted, enter your Account Security.
    4. Click on Personal Info.
    5. Click Update profile photo.
    6. Select Upload from device.
    7. Edit the photo by cropping or rotating it.
    8. Click Save changes.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

  11. I can't send or forward emails

    every email I send returns undeliverable. how do I fix that?

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  12. ******* HACKERS

    ***@aol.com

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    1 comment  ·  Mail  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  14. let me change my location to where I actually live....

    followed all previous instructions.... still doesn't work at

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

  16. allow the settings to change the home location and actually save it please

    tried many times to change the home location and then it defaults to Nottingham every time
    I don't live anywhere near Nottingham. it's not a 5g issue it's your app

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X @AOLSupportHelp.

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