AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
692 results found
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Thanks for reaching out. You will have to reach out to the Facebook support team.
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Can you please follow the steps below, to make sure the Notification Sound is Silent, then let us know if you still receive a notification sound for every email received:
1. Open the AOL App.
2. Tap on the Settings button (Gear icon on the bottom right).
3. Tap on Notifications.
4. Tap on ‘System Notification Settings’ or Tap on the Importance level (e.g. High, Medium, Low) depending on the device you are using.
5. Under the ‘Email Received’ section, tap on your Email Address.
6. Tap on ‘Notification style’.
7. Select ‘Silent’. -
In Germany we use letters called Umlaut which are vocals with two dots on top.Since a while it doesn't work,shows instead questionmarks.
it worked til May. This way I can't send correct emails.Please add the German Umlaute again! When I write it looks correct but getting it back I can see the question marks instead of ä ...
The AOL App uses the device’s keyboard language. In order to resolve this, change the keyboard language to German.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataPlease note that t he total file size is limited to 25MB per email, which includes both incoming and outgoing messages.
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attachments
attachments Does NOT work. stick to the website don't download the app
Please try to switch the network connection from WiFi to mobile data and vice versa and see if the issues persist.
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Stop this on my phone. I never put this app on my phone. too many interruptions and ads Not of interest.
this was not my recovery phone number or verification. I will reach out to AOL
We’re sorry to hear about that. To uninstall the app, hold down on the App’s icon until the Uninstall option appears.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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how do you shrink large videos to email?
AOL doesnt shrink videos for email Ive tried mobile data and it doesnt work.
The feature that you are referring to is not available in the AOL app.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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The Unified Inbox displays all your emails in one place, as opposed to separate New Mail and Old Mail folders. Learn how to switch your Inbox from the New/Old Inbox style to the Unified Inbox style: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view
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stop sending duplicate emails!
tired of getting duplicate copies of the same emails. PLEASE let me know what I can do to Stop them.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and re-install the AOL app
5. Lastly, switch the internet connection from WiFi to mobile data -
Thanks for reaching out. You will have to enable cookies and to make sure that you have Google Chrome browser installed and set as default on your device.
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Emails deleted from your Inbox or mail folders will be moved to the Trash (or Recently Deleted) folder, where it will stay for up to 30 days before being automatically permanently deleted.
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Problem with viewing photo gallery on AOL app (Android 6.01).
When I click on "See gallery" on a news page to view images, I just get a plain white "Main" page, which doesn't change over time or give any indication of loading content. This is only an issue on the app, not when using a browser to view the website. My device is Samsung S5 running Android 6.01.
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Hi there, we are sorry for the inconvenience. You can chat online with a Customer during the hours of Operation: Monday – Saturday, 8:00 am – 1:00 am ET. If you need assistance, as a paid AOL member, you have 24/7 access to support. Please contact our AOL Customer Support team at 1-800-827-6364.
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If you wish the entire app to be in Portuguese, you will need to change your location to Brazil, or a Portuguese speaking country and also to set up the language to Portuguese.
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The app isn't working it wont come off the search bar
The app isn't working it wont come off the search bar
We have released a Beta version of the AOL app that should fix your issue. To access it go to the Play store, search for the AOL-News,Mail & Video app and under “Become a beta tester” title click on Join now.
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In order to access your emails, simply tap the “Envelope” icon.
- Don't see your idea?