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AOL App For Android



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737 results found

  1. Where is the "Not Spam" icon? I only see a Spam icon?

    More detail? Where is the "Not Spam"icon? It was there now it's gone!

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for reaching out. The Mark as Not Spam option is only available for emails located in the Spam folder.

  2. can you make it that if you delete emails in the app they delete on the computer & visa versa

    I find when I delete an email from my phone it still appears on my computer.also if you delete on computer it is still on my phone. this is double work & why I have a ridiculous amount of emails

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    The app should sync automatically, if that is not the case you can try logging out entirely from the app, restart your device and then log back in.

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    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  4. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    To uninstall the AOL app, simply press and hold on the app’s icon until the “Uninstall” button appears.

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    Responded  ·  Product Support responded

    Thanks for reaching out. In order to disable the reminder, open your AOL Calendar, from a desktop computer, locate the event and click on it, then select Edit. Next Click on the drop-down arrow next to the reminder section, and select “No reminder” from the drop-down.

  6. stop the app from shuffling every 10 minutes. Hate periodically being sent back to the top, having to search for where I was !

    Maybe have an option to turn off going back to the top. I've stopped reading at times because it is so annoying !

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    0 comments  ·  News  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, sorry to hear that. Please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  7. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear that. Please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  9. We're glad you're here

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    Responded  ·  Product Support responded

    Thanks for reaching out. You will have to reach out to the Facebook support team.

  10. We're glad you're here

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Can you please follow the steps below, to make sure the Notification Sound is Silent, then let us know if you still receive a notification sound for every email received:

    1. Open the AOL App.
    2. Tap on the Settings button (Gear icon on the bottom right).
    3. Tap on Notifications.
    4. Tap on ‘System Notification Settings’ or Tap on the Importance level (e.g. High, Medium, Low) depending on the device you are using.
    5. Under the ‘Email Received’ section, tap on your Email Address.
    6. Tap on ‘Notification style’.
    7. Select ‘Silent’.

  11. In Germany we use letters called Umlaut which are vocals with two dots on top.Since a while it doesn't work,shows instead questionmarks.

    it worked til May. This way I can't send correct emails.Please add the German Umlaute again! When I write it looks correct but getting it back I can see the question marks instead of ä ...

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    The AOL App uses the device’s keyboard language. In order to resolve this, change the keyboard language to German.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  13. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    Please note that t he total file size is limited to 25MB per email, which includes both incoming and outgoing messages.

  14. attachments

    attachments Does NOT work. stick to the website don't download the app

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    1 comment  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Please try to switch the network connection from WiFi to mobile data and vice versa and see if the issues persist.

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  16. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

  17. how do you shrink large videos to email?

    AOL doesnt shrink videos for email Ive tried mobile data and it doesnt work.

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    0 comments  ·  Mail  ·  Admin →
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    0 comments  ·  Mail  ·  Admin →
  19. stop sending duplicate emails!

    tired of getting duplicate copies of the same emails. PLEASE let me know what I can do to Stop them.

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and re-install the AOL app
    5. Lastly, switch the internet connection from WiFi to mobile data

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    0 comments  ·  Mail  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for reaching out. You will have to enable cookies and to make sure that you have Google Chrome browser installed and set as default on your device.

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