AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
689 results found
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To sign into the app, it redirects you to Chrome browser to log in and after that it will redirect you back into the app. You will have to enter your account info in that browser’s page and in order to do that you have to have Google Chrome installed and set as the default browser.
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Please follow the steps below, to make sure the Notification Sound is Silent, then let us know if you still receive a notification sound for every email received:
1. Open the AOL App.
2. Tap on the Settings button (Gear icon on the bottom right).
3. Tap on Notifications.
4. Tap on ‘System Notification Settings’ or Tap on the Importance level (e.g. High, Medium, Low) depending on the device you are using.
5. Under the ‘Email Received’ section, tap on your Email Address.
6. Tap on ‘Notification style’.
7. Select ‘Silent’.Thank you.
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We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
I’m here to help if you still need assistance or have additional questions.
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Please try to log in by going to mail.aol.com using a web browser and make sure you are using the correct password. If you still experience issues, please try a quick
uninstall&reinstall of the AOL App. -
In order to reply to an email on the AOL App there are three options, “Forward”, “Reply All” and “Reply”. Tap the Reply icon.
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ermöglichen, die Emails am Tablet auch im Hochkantmodus lesbar zu machen. Geht im Moment nur im Querformat
Update für Samsung Tab T580.
We are unable to replicate your issue. Make sure you have the screen rotation settings set up accordingly and if the issues persist, a uninstall and reinstall of the app should fix that.
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You can change the view of your inbox by following the steps provided in this next article:
https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAlso, to switch to the unified inbox view, please refer to the following help article: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view.
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Sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Fix my account. I am unable to go to my benefits because my profile is missing
I cannot see my AOL benefits
Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Please access your email account by going to mail.aol.com from a desktop browser and search for the contacts. If you won’t be able to find them, please add them to your contact list.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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The AOL App displays all the emails in your mailbox. In case you access your account from an email client (e.g. Outlook, Mac Mail, Thunderbird etc.) it is possible that some emails were downloaded from the server and stored locally in that email application.
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Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with a screenshot. Thanks!
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Hi there, I want to see if I can help you resolve the issue, but I need a bit more details. Please send me an email at phonemail.assist@aol.com along with what brand and model of device you are using, as well as the build of Android you have on your device. (To check the build go to Settings – About – Software information).
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messages déjà lus
bonjour mes messages déjà lus s'effacent immédiatement et je ne peux plus les consulter comment faire pour que je les conserve au moins quelques jours
merciWe are sorry to hear you’re missing emails. This issue might be a result of using the account configured as POP, in one of your mail clients or mobile devices.
POP downloads email from a server to a single computer/device, then deletes it from the server. Because your messages get downloaded to a single computer or device and then deleted from the server, it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different computer. Please check your account setup on all of your devices and email clients (e.g. Outlook, Mac Mail, Windows Live Mail), and for the ones that are using the account as POP, please make sure to have the option to leave a copy of the message on the server checked, or setup the account to use IMAP instead of POP.
For help…
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on Android devices, when I swipe down when I get an email alert the delete button doesn't work.
you can't delete emails from notifications. The button does not work.
Hi there, sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Thanks for reaching out. To delete a folder:
1. Tap the Mail icon
2. Tap the Menu icon
3. Tap My Folders.
4. Tap the X next to the folder you want deleted.
5. Tap Delete to confirm you want the folder deleted. -
I have a major account email that goes to archives instead of new mail. How do I fix this?
support requested - Amazon emails going to archives instead of new mail
It is possible that you have a filter set to move incoming emails to the Trash folder, as a result of the compromised account. Please follow the steps below to disable this type of filter:
1. Log into mail.aol.com from your desktop computer (the options below are not available on mobile devices).
2. Click on ‘Options’ on the top right.
3. Select ‘Mail Settings’ from the drop-down menu.
4. Click on ‘Filter Settings’ on the left hand side.
5. Hover your cursor over the Filter name, then click on the X next to the Edit button.If this is not the case, please check the incoming mail and junk mail filters, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird or mobile email application).
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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