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How can we improve the AOL App?

← AOL App For Android

Stop having me sign in every time I leave aol.

Keep Google and Samsung out of my business.

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barbara hart shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

I have a couple of troubleshooting steps for you that should resolve this issue:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data

After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at https://help.aol.com/contact/

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  • Anonymous commented  ·   ·  Report

    Stop asking me for password every time I go to Aol! its never done that in all the years I've had it!!!

  • TwistedKight commented  ·   ·  Report

    everytime I have to get a new phone I have to change my password to every account just to log back in. even when I don't change phones about every other day I have to change my passwords because of it.

  • Anonymous commented  ·   ·  Report

    Please remove the need to enter my pin when I access my email on my phone!!

  • Anonymous commented  ·   ·  Report

    Why do I all of a sudden need a password to see my email? This is annoying as my aol email hasn't updated since Sept. 26. It tries to update but can't.

  • Anonymous commented  ·   ·  Report

    stop this ******** and start
    doing the right thing.

  • mama commented  ·   ·  Report

    Aol used to be quick. My name and pw does not work on all my tablets and computer.

  • Anonymous commented  ·   ·  Report

    Hello, HELP!, my email is not working properly, it says I need to log in as it's expired. I read that this is a problem for others as well so can you please fix it? Thank you in advance.

  • Anonymous commented  ·   ·  Report

    I have to come out if Aol to retrieve my emails.

  • Anonymous commented  ·   ·  Report

    in the app, a message appears saying your time has expired, please sign back in. The message appears a couple of times, even after signing back in.

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