Skip to content

How can we improve the AOL App?

← AOL App For Android

Sometimes my mail will not load. It has been frustrating.

This app needs to be more consistent in loading mail. Sometimes it works, and tonight it will not let me read any mail. It is frustrating!

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data

Comments are closed An error occurred while saving the comment
  • rhonda commented  ·   ·  Report

    why is my mail not opening? it continues to load and never open

  • DMN commented  ·   ·  Report

    I just get a circle going round and round, but no mail opens?

  • Dave Parke commented  ·   ·  Report

    please fix the app show my email won't open I had to go to Gmail in order to read my mail.

  • Anonymous commented  ·   ·  Report

    need access to important email updates while away from laptop, please fix asap

  • kim commented  ·   ·  Report

    cant read very important mail for days now

  • Pro commented  ·   ·  Report

    Uninstall and reinstall the app. This should fix your problem.

  • Pro commented  ·   ·  Report

    Uninstall and reinstall the app. This should fix your problem.

  • Pro commented  ·   ·  Report

    My email has been doing the same thing for the last 3 days. Us there a fix soon?

  • Anonymous commented  ·   ·  Report

    Terrible instructions for Android update.

1 2 … 15 16 18

AOL App For Android: Mail

Categories

Feedback and Knowledge Base

(thinking…)