Sometimes my mail will not load. It has been frustrating.
This app needs to be more consistent in loading mail. Sometimes it works, and tonight it will not let me read any mail. It is frustrating!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
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Marilyn Schneider commented
Not getting emails on my Galaxy Edge 7 phone.
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Anonymous commented
support request
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Wayne Thomas Sr. commented
I can see the message headline but when I click they never open
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LeAnne commented
let people actually read their email in the app, not have to go to the website.
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tammy commented
messages will not load, to open
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gail commented
please fix
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Tim commented
opening email even with excellent wifi connection causes spinning circle and unable to read new mail. if I uninstall the mail app and reinstall it fixes the issue
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Anonymous commented
Can't open my emails.
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joanne mccleary commented
want to open email
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Anonymous commented
my mail will not open. Just waits!
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Anonymous commented
I suggest that the designers of this app do something to speed it up. So that when you're in a hurry to look at your email after you receive the notification you don't have to sit there and wait 5 minutes for the app to stop buffering
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Anonymous commented
it will have the loading circle
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Anonymous commented
emails will not load
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Amidu commented
not responding
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kkm commented
e-mail just spins, can't read them, today only
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K. Pellegrino commented
fix your problem. I told you what was wrong already.
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bill commented
cannot open mail
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sussyw commented
it takes too long to load and can't open every email
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Lisa commented
Emails wont load, its like the app cant connect to the internet and its ONLY THIS APP, before and after updating. Constant ongoing issue, I really dont know why I use AOL, people have actually laughed at me :(
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Anonymous commented
New messages show in my inbox but will not open. the app just spins and spins. restarting phone and force closing app did not help.