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How can we improve the AOL App?

← AOL App For Android

Stopped working

App has stopped worked, reloaded, deleated and reinstalled and still not working

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data

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  • J commented  ·   ·  Report

    I have to open browser or use computer to respond to any email. App has been reloaded several times w/o resolution. AOL app's only use is faster view of new email vs Gmail app.
    It's nearly worthless.

  • Tom L commented  ·   ·  Report

    Please fix the bug in the app. When i Reply it closes my reply and sends original to "Read". This does not happen outside the app.

  • dan belisle commented  ·   ·  Report

    repeated freeze ups of the app on my android tablet. it even freezes when I'm doing your report.

  • Anonymous commented  ·   ·  Report

    replies I start to write to emails, disappear POOF

  • L. Anning commented  ·   ·  Report

    cache is empty. news stories go to adverts when you are reading then won't load the story

  • David Walker commented  ·   ·  Report

    just make it work , I have this issue on both of my Android phones and my wifes.

  • Anonymous commented  ·   ·  Report

    make retrieving mail more simply than what it is

  • Anonymous commented  ·   ·  Report

    please fix the problem instead of saying report the problem and we will look to see if there is a problem

  • willie stewart commented  ·   ·  Report

    unfortunately AOL has stopped
    unfortunately AOL has stopped
    unfortunately AOL has stopped
    unfortunately AOL has stopped
    I am a paid AOL member, the above describes my experience with AOL. describes my experience with AOL
    ***

  • BJ commented  ·   ·  Report

    i switch from 2 different emails. it just locks znd later on says not tesponding..really irritating

  • Kekahagirl commented  ·   ·  Report

    3fer 3 things to improve! I'd make it a 5fer but you limit my post. LET ME ENTER THIS IDEA DANG IT!

  • Karen commented  ·   ·  Report

    I bought a new Samsung Galaxy tablet because my old tablet was not able to run your updated version of the AOL app. Now on this new tablet it keeps freezing up, especially when reading the news.

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AOL App For Android: Mail

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