Stop my inbox emails from automatically going into trash!
Hello there. If you have trouble receiving emails, the first steps we recommend you take is to check your Spam Settings and your Filter and Alerts settings. Please ensure they do not contain harmful filters that may prevent incoming emails from reaching your Inbox. Should you find such filters, we recommend removing or modifying them, as needed. Please sign out and back in for the changes to take full effect.
We also recommend resetting the password and making sure the account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you need additional assistance, please contact us at help.aol.com
Thank you,
AOL team
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Lynn
commented
why did mark unread option go away? Why are emails automatically moved to trash? I want to see all emails in my box (read & unread) and the mark unread prompt needs to be available on each email and in the main box
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Anonymous
commented
aol sends my email right to trash
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Anonymous
commented
it is so much more work to have to check trash and move many items back to my inbox every day! This has been going on for a long time (years now), and I don't understand why it started happening? Also, when I delete items from trash, they show back up the next day. Very frustrating!! I'm used to AOL and would prefer to use it over Google email, but if these issues aren't addressed soon I may just give up on AOL. That would be a real job notifying all the places I've given my AOL email address to - but worth it to stop these problems!
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Debra McAllonis
commented
Some emails move directly into trash without having an opportunity to review first. These emails that move immediately to trash can be from both new and existing senders. We need to review trash daily to make sure that important emails aren't lost before we read them. How can this be stopped?
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Anonymous
commented
Problems with saving emails
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Susan Tripp
commented
mail to Inbox
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Sue Murtland
commented
I have always used AOL since the disks were sent free to download in the beginning, but I'm getting 100's of spam, scam type emails, some are disgusting!! takes a lot of time to delete, or mark as spam. really upsetting. I wish I could mark as spam and block forever at the same time. please help.
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purplpaw is my aol address
commented
New mail not appearing in New mail
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Jim
commented
Considering doing away with AOL. AOL rep in Phillipines wanted $9.00 a month to repair account. He said account hacked and they were filtering emails. Been with Aol for decades. Our relationship is about over.
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Ernesto Guerrero
commented
My new emails I'm sending are going to draft ???
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Bill
commented
Tell everybody how to alter E Mail going to trash
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Anonymous
commented
email sent to trash or spam not new inbox
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Debra McAllonis
commented
stop incoming emails moving to trash immediately as they are opened to be read.
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Anonymous
commented
My account that i have had since 1985 was hacked. Now all new emails go directly to trash folder. Tech from AOL wanted $39 a month to change it. Ridiculous! I could just switch to gmail instead.
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j. woll
commented
cannot recover important email sent by aol directly to trash.
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Anonymous
commented
Help me fix it.
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Anonymous
commented
fix the email system!! I haven't changed any settings since they were coming in the right way!!
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Anonymous
commented
why is it telling me after sending an email that Reply will not go to my normal inbox? It says another email address almost like mine will be used??? ohlyesican
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Anonymous
commented
Stop sending emails mail to trash.
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sharon
commented
my emails should go to the inbox, not the trash. and why did so many people lose saved items? just please fix it. & thank you