Stop my inbox emails from automatically going into trash!

22nd ranked

Anon shared this idea · Apr 10, 2019 · Report… · Admin →

Responded ·

Product Support responded · Apr 11, 2019

Hello there. If you have trouble receiving emails, the first steps we recommend you take is to check your Spam Settings and your Filter and Alerts settings. Please ensure they do not contain harmful filters that may prevent incoming emails from reaching your Inbox. Should you find such filters, we recommend removing or modifying them, as needed. Please sign out and back in for the changes to take full effect.

We also recommend resetting the password and making sure the account is secure: https://help.aol.com/articles/recognize-a-hacked-aol-mail-account

If you need additional assistance, please contact us at help.aol.com

Thank you,

AOL team

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Quinn commented · March 27, 2022 3:54 AM · Report

My new mail keeps going to trash box instead of going to my inbox?

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Beverly Hopwood commented · February 14, 2022 3:14 PM · Report

I want my old email format back

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Anonymous commented · February 14, 2022 3:05 PM · Report

how do I fix this???

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Anonymous commented · February 10, 2022 6:13 AM · Report

once I open my emails to read, they disappear, this is not a good update or one I want!!!

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Anonymous commented · February 2, 2022 12:22 PM · Report

new mail goes to trash

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Anonymous commented · January 28, 2022 3:01 PM · Report

New emails going direct to trash. Please fix this!

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mek commented · January 14, 2022 4:31 PM · Report

my new mail gets sent to the trash

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suzy commented · December 9, 2021 11:37 AM · Report

put new email where it belongs and not in the trash

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Anonymous commented · December 4, 2021 7:37 PM · Report

New email goes to trash. Nothing goes in new mail.

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Jeanne Fialkowski commented · November 30, 2021 4:28 PM · Report

I need help with receiving my e-mail. it goes right to TRASH

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Anonymous commented · November 27, 2021 3:29 AM · Report

new mail should be in the new mail folder

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Phillip Lawson commented · August 10, 2021 11:14 AM · Report

go back to old format until this issue is addressed.

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Anonymous commented · June 29, 2021 3:30 PM · Report

new mail showing in trash. why?

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Anonymous commented · May 21, 2021 2:24 AM · Report

gelesene Mails werden gelöscht

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Ken M commented · October 3, 2020 5:34 PM · Report

Please work on an update so this doesn't happen!

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bruce boutin commented · April 20, 2020 3:09 AM · Report

all my important information on emails from every folder of old meal trash keep getting deleted. I lost a lot of information including emails and folders he go back to April or March of this year and that's it. Where are all my e-mails I don't delete them I'd keep them. this needs to be fixed and I want all my e-mails back

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Tom commented · April 4, 2020 10:25 AM · Report

email

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James McNair commented · March 15, 2020 5:55 AM · Report

Sort this problem out something always gets messed up after updates. If it is working then leave it be.

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Anonymous commented · March 6, 2020 5:21 PM · Report

messages are randomly deleted from Inbox and moved to Trash.

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webeef commented · September 27, 2019 12:43 PM · Report

Fehlerbehebung

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