How can we improve the AOL App?

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I want the option of the old email format. Stop changing things. The reason I've stayed with AOL is because I want what I'm used to.

PREVIOUS FORMAT

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192 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Please do not make these terrible changes. I have a gmail address which I will now reconsider using. If it's not broken please don't try to fix it.

  • mom commented  ·   ·  Flag as inappropriate

    Hate your slanted news feeds. Hate that the app opens on this garbage. just want to use the email without being subjected to this nonsense.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm not able to access email attachments. It goes to files and its not what I want. After contacting AOL I was told to pay $30.00 a month for technical services. Every time I called I was told the same narrative. I believe that AOL has been infiltrated by scammers. How does an upgrade turn into an email disaster affecting so many people. I'am calling for a formal investigation regarding this matter. Please respond with specific answers and not a generalized statement.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I dislike the new format. Go back to the old format which is easier to navigate. Please.

  • ce commented  ·   ·  Flag as inappropriate

    I hate new email format, should gave been given option to remain as it was

  • James Gray commented  ·   ·  Flag as inappropriate

    The new app is shite does not let you delete your read emails or spam . I have been with AOL since the beginning of time but I am afraid your update is pants .

  • Anonymous commented  ·   ·  Flag as inappropriate

    previous comment was lost! Over 20 year customer, now looking for option. Not finding daily bank statements. Why am I still paying for this? Please restore to the old format. THIS SUCKS!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Way too many things lost on the new mobile version. I can neither create, nor select/ get my email contact groups, and I can't select and erase groups of emails, (or "all" like in Spam or Trash). I want the email inbox to be the first screen, not the media page. This new version makes me want to ditch this email platform as it is extremely unfriendly.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree. The new format presents less useful content, takes more time, littered with click bait. It's moving to the content and format of a tabloid. Provide an option for the prior format.

  • SARAH FIELD commented  ·   ·  Flag as inappropriate

    I completely agree. Seems everyone wants the old app back - please listen AOL to the comments about your new update.

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AOL App For Android: Mail

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