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How can we improve the AOL App?

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Old format so much better.

Old format was much easier to use. Was it really necessary to change?

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  • M HART commented  ·   ·  Report

    I don't want my messages separated by date - I don't like having breaks between my messages! it's so difficult to find what I'm looking for using the date 'subheadings'. Please just give me the option of displaying a single list like before - the simplicity and classic look of the inbox was the biggest selling point for me! Now, I may add well use Outlook or Gmail, because you've lost what I loved. And since I get a lot of emails from non-contacts, and non-AOL users, I DO NOT WANT THOSE AWFUL INITIALS/AVATARS obnoxiously stamped next to every message!! This just makes it so much harder to tell my messages apart! They're probably great in your office, where you have each other as contacts, but not all of us use our accounts for business. Not to mention the fact that I, and many others, find all that 'clutter' rather distracting and less helpful. Think of your users with differing needs - what you have 'streamlined' has just made a complete mess for many of us. Please at least give us an option to choose which style we want!

  • Anonymous commented  ·   ·  Report

    Needs to be an easier way to access ALL folders please

  • Anonymous commented  ·   ·  Report

    where is my saved mail and please don't tell me it's gone?????!!!!!!

  • Barry commented  ·   ·  Report

    PLEASE get rid of this garbage app and go back to old e-mail format that WORKED....!!!!!!!

  • Anonymous commented  ·   ·  Report

    The old format was all on the same page. With this one I have to continually press buttons to get what I want.

  • Pete commented  ·   ·  Report

    Nothing else, just harder to navigate.

  • Robert Lamb commented  ·   ·  Report

    Go back to the old format where I could see new, old or recently deleted etc emails This new app is a retrograde step

  • Anonymous commented  ·   ·  Report

    many of my folders are missing. I have important emails stored in folders and the folders are gone. I pay monthly to use AOL mail and you have wiped out my history overnight. You should have notified your paying customer's that you were going to delete folders so we would have time to print out our files are store them in
    another format. I want my folders back.

  • Anonymous commented  ·   ·  Report

    bad new format and biden cheerleaders

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