Old format so much better.
Old format was much easier to use. Was it really necessary to change?
Anonymous
shared this idea
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Anonymous
commented
Give me a voice, I want the old format the new format is too confusing
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Paul
commented
You can't handle the truth.
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Andrew Lawn
commented
i am terribly aggrieved with the new AOL software format you forced on us without the option to at least revert back to old far more user friendly format.
I spoke with a person from your help desk who was not able to explain the problem you me and referred me to your technical support for which I was charged $30. I spent many hours trying to get the old icon and its related software back. Even your tech support did not share with me the information that the software has been permanently changed.
The new email format has more white space than it has text. There are numerous unnecessary blank lines portraying no information. The star notation on the right does not toggle on or off.
The news feed is similarly flawed as the pictures take up way too much space leaving a lot of blank space that could otherwise be used for textual information.
I think you really missed the mark on this upgrade. -
Carol Tatarian
commented
No color is necessary. keep it B&W. Emails should not be a Crayola art project. I just want my messages. No bells and whistles. Time is precious. Just deliver the messages. I don't need colorful Text circles with bold font initials. Simple is best.
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Carole
commented
Bring back screen rotation so I can read text-dense emails on my phone. If I have to change to another device just to read email, it may finally get me off AOL.
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Nick Greamo
commented
put back active email folders that you deleted with new changes you made which are very confusing
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Anonymous
commented
old format
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Nick Greamo
commented
email now is too confusing and some of my active email folders were deleted by AOL...please restore them..
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kutscher felix
commented
aol
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Anonymous
commented
Go back to the way it was. It takes FOREVER for today's email to load when I first open it for the day especially on my phone. I don't need fancy icons for every piece of junk mail I receive that just takes up space and memory. Before I had it set-up so when I selected AOL my email came up and I'd look at the news ONLY if I wanted to, which 99.9% of the time I Don't look at your "news” because it's Junk! And it's WORSE on my phone!
With This New Junk When I Try To Read My Email On My Phone For The First Time Of The Day It Only Shows Yesterday's Email And Reloading The Page Doesn't Help By Its Self. I Then Have To Select An Email From Yesterday And The 2 Actions Together Will Bring Up Today's Email. Although all of this only takes a minute or so The Point Is It Did NOT Do That Before Your Update!!!!
You must not have heard the old saying "if it's not broke don't fix it" because it wasn't broke until you"fixed” it!!! Please give back my old AOL!
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Anonymous
commented
Same here
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Kathy Murphy
commented
Chat customer service has been unable to resolve these issues. They directed me to this site. Good grief this is frustrating.
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Anonymous
commented
New format not good!
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Steve Sage
commented
give format choice
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Aol user
commented
?
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Dee Gaffney
commented
Old format was easier to use and work with.
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Anonymous
commented
I do not understand the format that you chose for millions of people to work on to figure out I don't want to figure it out
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Paula
commented
your new format is confusing and im getting tons of ads that i cant unsubcribe from and dont want clogging up my email account
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Mary Butcher
commented
I am not interested in ANY ads in my personal email box or in my news category.
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Anonymous
commented
Have to sync email so that we see it as soon as it arrives. I can't use this for work or anything important. If you can't fix it you will lose a lot of users. I also want to leave the app set at email not News. Previous app worked well, so go back to it if you can't fix this.