please revert to previous email set up asap. it is impossible to reply with the messages disappearing up the screen.
Anonymous
shared this idea
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Anonymous
commented
Just switched from an HTC to Samsung s21. Tried replying to an email yesterday and three major problems need fixing:
1. it keeps jumping to the bottom of the email thread while I'm typing - really annoying
2. It adds space lines to the email thread - why?
3. add vertical lines on the left hand side of the email thread - why?
Please fix these issues - I never had this problem with my HTC -
Anonymous
commented
Please sort out the reply page. Its almost impossible to use.
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Anonymous
commented
it is impossible to reply to a email when it keep on disappearing
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Anonymous
commented
Please revert to previous email set up ASAP before I move on. You can do this to your loyal customer for three decades and counting. Come make easier for us, we are old now. we're senior citizens.
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Anonymous
commented
come on AOL. sort this issue out. getting motion sickness when replying to an email with all message auto scrolling to bottom.
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Elizabeth
commented
This issue was resolved by installing GBoard or another keyboard.
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Joannezzr was @AOL
commented
I can no l longer write or answer any emails without the keyboard constantly disappearing and the cursor dropping pages down. I scroll all the way back up for it to do the same thing over and over. Guessing after decades of using AOL it's time to move on as its impossible to use this company anymore, maybe that's their ulterior motive, bye bye AOL 👋
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PIERRE BOI
commented
revert to previous set up.
too many bugs with the new one. -
Anonymous
commented
absolutely ridiculous doesn't do anything that it used to and keep having to uninstall and reinstall so it works properly!!!
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Anonymous
commented
I agree with the comments about the difficulty in being able to reply to messages with you Android phone app.
I've had this account for over 25 years.
You need to fix this now.
What kind of testing do you do that allows something as bad as this get into production? -
Anonymous
commented
It is a nightmare trying to reply to anyone! To the point I may can el my 25 years with AOL
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Anonymous
commented
please get rid of the shopping page. I don't need 2 emails from the same person. it's redundant and causes confusion, and takes up space. thank you.
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Anonymous
commented
the new format is impossible to use. the message drops to the bottom of the screen and it's necessary to scroll up to the top if you're fast enough. Outlook is now easier.
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Beantown
commented
responding to an email thread is RIDICULOUSLY DIFFICULT. The page jumps to the bottom instead of staying on response line. Forcing me to use Gmail way more often and eventually going to make me dump AOL.
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AdminAnonymous
(Admin, AOL)
commented
Samsung OneUI 5.0 introduced a bug. Samsung fixed it in OneUI 5.1 upgrade. please check if you are using that version. if yes, please close and re-open the app. Predictive text should be working and screen jumping around while replying should resolve as well.
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Anonymous
commented
Emails that I get disappear before I have a chance to read them. where do they go?
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Anonymous
commented
what happened to predictive text and auto capitalization?
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Andrew John
commented
Are there people employed by AOL whose sole purpose is to sabotage apps that used to work ? What has happened to predictive text and spell check on email ? Amateurs !
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Anonymous
commented
I've been having the same problem for weeks! This is beyond unacceptable. I have had to move all business contacts and personal contacts to Hotmail. Only my "subscription," emails (a.k.a. junk mail,) will remain with AOL. After 30 years with AOL, you finally forced me to leave.
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Anonymous
commented
I'm having the same problem. My predictive text has disappeared even though it's turned on and part of my keyboard layout has changed. What is going on?