It's disturbing that AOL is holding my email account ******* and that I have to pay a ransom just to get help. What a sad, sad situation...
I have to pay money to get any type of help with my email account that I've had for thirty years. Shame on you you people and AOL in general. I would not recommend AOL to anyone I know.
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john schmidt
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Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.
Thank you,
AOL team