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How can we improve the AOL App?

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'Fix problem with reading articles. Constantly having issues trying to read more than one or two articles. The next article doesn't appear.' has been merged into this idea

decrease the time it takes news stories to load.

News stories take too long to load. Perhaps a text only version (or minimal graphics) option would speed things up.

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Preston shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data

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  • Anonymous commented  ·   ·  Report

    just now today after opening my daily AOL newsletter email I clicked on the Lewis Hamilton story only to be taken to a blank page. Other stories opened up perfectly.

  • LMW commented  ·   ·  Report

    FIX YOUR APP! It keep closing while reading an article then it locks up my Samsung Galaxy TabS2!

  • mickee commented  ·   ·  Report

    Allow the ability to go back to the last page or article. Don't go back to first page if we have already scrolled past it.

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