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How can we improve the AOL App?

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'Stop blocking emails from certain accounts for no reason. I now have to use Gmail after 30 years of Aol.' has been merged into this idea

Create an email service that allows users to send and receive emails. Too complicated? I'm giving you my gmail address as it won't open if

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

I have a couple of troubleshooting steps for you that should resolve this issue:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data

After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at help.aol.com

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  • Anonymous commented  ·   ·  Report

    A long time client of mine can no longer email me because AOL blocked her nemont.com account for no reason. I have no way to unblock it so I had to open a Gmail so I wouldn't lose my client. Quit messing with things that aren't broken.

  • Mary commented  ·   ·  Report

    problem receiving some emails

  • Anonymous commented  ·   ·  Report

    Mails not dropping, people send mails and it delays to drop on my inbox

  • Chauncey Black commented  ·   ·  Report

    Email that I address to myself is not arriving. How is this possible?

  • Susan Janes commented  ·   ·  Report

    I've used aol mail my entire internet life. I'm so sad to see it crash and burn like this.

  • Susan Janes commented  ·   ·  Report

    I was just told my sent aol mail doesn't arrive. Wonder if anyone else has this happen. I've had to use a different mail service.

  • dian yudelove commented  ·   ·  Report

    not only do i not get all my emails - what i email often doesn't get delivered HOW COULD YOU HAVE MESSED EMAIL UP SO BADLY AND APPARENTLY PERMANENTELY

  • ROBT YANEZ commented  ·   ·  Report

    No email is coming in. Something is blocking incoming emails (and even spam is not getting through- which is a good thing!) This all started about a week ago.

  • Anonymous commented  ·   ·  Report

    iv tried to reboot my phone Uninstalled still nothing

  • Gian commented  ·   ·  Report

    AOL emails no longer received

  • anonymous commented  ·   ·  Report

    I am not receiving important mails concerning charities and supporters
    all I am getting is **** deluge of emails from your associate Sellers

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AOL App For Android: Mail

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