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How can we improve the AOL App?

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'can't see deleted or old mail til hours later' has been merged into this idea

Sync app with online email account. I have deleted emails online and they still show up on my phone app. all the way back to 2013.

see above

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi there, sorry to hear that. Please try the troubleshooting solutions below:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data

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  • Anonymous commented  ·   ·  Report

    The app does not fully synch with the online (desktop/laptop) version of AOL. For instance, a read email on the app does not reflect as read in the online version. Same if you put an email in a folder.
    Also, unless you open the app and read email at least once every two hours emails become unavailable (lost) on the app.
    The app is practically worthless!

  • debbie commented  ·   ·  Report

    delete or old mail does not show up in respective folders for hrs, or more.

  • revy commented  ·   ·  Report

    I don't want 4 separate alpha lists.

  • Hate AOL commented  ·   ·  Report

    Actually make messages delete or archive on the server when managing mail in the app. I can delete messages & it doesn't sync.

  • Anonymous commented  ·   ·  Report

    email on phone does not update main on line account

  • Ezell Williams commented  ·   ·  Report

    I want to reduce the amount of emails I have by deleting them but I don't want to have to use the phone then go to my computer it's also delete them

  • Anonymous commented  ·   ·  Report

    I often check email on my android phone. Later when I go to my laptop I find that several emails that I've already read have not been marked read and I'm seeing a whole bunch of "new" emails (which I already read) on my laptop from the AOL Website.

  • 正昭宮脇 commented  ·   ·  Report

    連絡先同期する方法を教えてください

  • Anonymous commented  ·   ·  Report

    AOL GOLD app should be an image of AOL GOLD Computers folders. Not saved in the saved folder. They should sync up when create, rename a folder on AOL GOLD from the computer.

  • Anonymous commented  ·   ·  Report

    Sync email among devices. When I delete an email on my tablet it doesn't show as deleted when I go to my computer.

  • Kevin commented  ·   ·  Report

    Ridiculous that if I want access to messages from a day or two ago, I have to sync constantly. Saturday, I needed access to a Friday message, and had to get into webmail to get it. Should be able to get headers as I scroll, and message on demand.

  • Anonymous commented  ·   ·  Report

    I don't be seeing email for 4 days at a time and then it show's up,it's messing me up with important message's

  • Judi commented  ·   ·  Report

    Synchronization

  • Dawn commented  ·   ·  Report

    you need to update the software so that AOL can run more smoothly.

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AOL App For Android: Mail

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