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How can we improve the AOL App?

← AOL App For Android
'Quit asking me to tell you what's wrong with the app and then failing to address the problem. Fix the jumping Reply issue! No more excuses.' has been merged into this idea

Stopped working

App has stopped worked, reloaded, deleated and reinstalled and still not working

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data

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  • Anonymous commented  ·   ·  Report

    App alerted one notification for new emails in a list on the GUI status bar which was correct. Recently, app began alerting one notification per new email populating multiple AOL notifications across the status bar which is a bug. Please fix so app only issues one AOL notification for all new emails in a list as before.

  • Bernhard commented  ·   ·  Report

    Start Seite geht seit einer Woche nicht mehr

  • Charles & Stephanie Yoes commented  ·   ·  Report

    Within the AOL for Android app, when I select Home or Videos, no content shows at all, just a blank screen. X-AOL Customer Support could not help.

  • Anonymous commented  ·   ·  Report

    Fix the App so all emails load, not just some. Also, revert back to allowing just read emails to stay in "new" and not automatically go to "old".

  • ed commented  ·   ·  Report

    app closes a as soon as I tap on a news notification. fix it.

  • Ann Phillips commented  ·   ·  Report

    can't get my emails. let me sign in please Immediate attention needed

  • Anonymous commented  ·   ·  Report

    help. app will not open. says try later

  • Kathy commented  ·   ·  Report

    got new internet provider but cannot connect to AOL mail with it on.

  • Ron commented  ·   ·  Report

    Stop Fezzing.

  • Judy commented  ·   ·  Report

    Problem with app stopping

  • J M commented  ·   ·  Report

    This is the second time the app closes & won't let me view my email. I have to go thru Google instead of the app. This has been going on for 2 days this time

  • ilya commented  ·   ·  Report

    aol mail keeps stopping.

  • Anonymous commented  ·   ·  Report

    App freezing when trying to reply messages

  • C commented  ·   ·  Report

    FIX THIS APP IT'S BROKEN!

  • Anonymous commented  ·   ·  Report

    This app is terrible. Takes forever to load, doesn't always send the mail, can't always open the news, emails disappear and then reappear. Customer service?? Can't send an email, can't chat with anyone unless you pay.. the email exchange App is much more reliable. What happened to you aol? Even trying to report this is terrible

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AOL App For Android: Mail

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